Sales Associate

2 days ago

North Hollywood, United States North Hollywood Toyota Full time
Pay Range: $25.17 per hour or 30% Commission Front Gross and 5% Finance Product excluding Reserve per sold vehicle. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.

North Hollywood Toyota (TNH) is seeking for an Sales Associate to enhance our current Internet Sales department's growth. We are seeking for a detail oriented multitask and energetic candidate to join our team. TNH offers a position work environment and encourages internal promotions.

As an Sales Associate, you'll be assisting our Internet Salesperson stay up to date with the latest automotive products, features, and industry trends to provide accurate information and recommendations to customers during the online sales process. You'll operate online inquiries from potential customers and engage in online sales activities, such as live chats, emails, and phone calls to provide product information, answer questions, and Drive internet traffic into the dealership and close and finalize the deals. You will be the leading support to our Internet Sales team.

This is a full-time role in which you'll report to the Store General Manager. You must be willing to work onsite at the North Hollywood Toyota office.

What you'll do as an Sales Associate?

  • Answer request via phone and email
  • Attend to the phone lines at all times in a friendly and prompt manner - reservations and general questions
  • Book and enter car reservations
  • Make recommendations based on customer needs
  • Upsell the product that we have
  • Apply customer focused sales techniques to determine customer needs and offer additional options and/or services to enhance their experience.
  • Be knowledgeable on vehicle fleet and be able to provide any additional information necessary regarding option and/or additional services offered.
  • Assist customers by effectively responding to or resolving customer service issues.
  • Perform other customer related duties to ensure our service exceeds customer expectations.
  • Follow up with potential clients
  • Provide accurate information
  • Meet monthly department goals- sales, revenue
  • Follow department policies, procedures, and service standards
  • Communicate efficiently and professionally with your peers and customers
Qualifications

What we look for in our Sales Associate?
  • Require strong communication skills, both verbal and written
  • Computer savvy- knowledge of Outlook, Excel, Word, Instant Messenger, Live-Chat
  • Extremely high energy level
  • Available to work nights, weekends and holidays
  • Passion for automobiles and working with the public
  • Great at multi-tasking
  • Attention to detail and organized
  • Clean driving record (no more than one violation, DUI, reckless driving or any other serious driving offenses in the last 3 years)
  • Professional phone etiquette
  • Strong problem solving abilities
  • Sales experience
Benefits

What do we offer?
  • Medical, Dental, and Vision benefits
  • Supplemental life insurance policies for you and your dependents
  • Long term disability insurance
  • Flexible Spending Account (FSA)
  • Employer paid life insurance.
  • Retirement plans: Employer match, 401(k) and Employee Stock Ownership Plan (ESOP)
  • Career Path Opportunities
  • UKG Wallet (access to your pay before payday)
  • Tickets at Work- Discounts on parks, museums, movie tickets and much more
  • AT&T Wireless Discounts
  • Midway Rent a Car- Rental car Discounts
  • Dell Member Purchase Program

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