Software Engineering Senior Advisor

1 week ago


Minneapolis, United States The Cigna Group Full time

Cigna, a leading Health Services company, is looking for exceptional software engineers to join our dynamic team in the Software Engineering Excellence organization. This role will be providing and supporting standardized, fit for purpose environments that satisfy our technology, business, and client testing needs. The ideal candidate will possess a deep understanding of mainframe technologies with operational support knowledge to maintain high availability of our systems, along with experience in cloud and midrange platforms that make up our complex testing environments .

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply

Our people make all the difference in our success.

Responsibilities:

Ensure stability, performance and availability of mainframe systems by troubleshooting issues, implementing solutions, and collaborating with cross functional teams

Technologies span mainframe, midrange, desktop, server, network data, voice, messaging, web, and database

Provide support, proactive system health management, test data management and maintenance for mainframe systems, including z/OS, JCL, COBOL, DB2, CICS and VSAM

Monitor Mainframe performance and capacity utilization proactively identifying and resolving issues to ensure optimal system performance and high availability

Collaborate with application developers , system programmers, and other IT teams to diagnose and resolve complex application or environment issues

Ability to think outside of the box to simplify the current environment for better manageability and support

Actively participate and implement architectural changes, design and implementation of solutions to meet enterprise goals

Flexibility to adopt a continuous learning mindset and flex to cover a diverse set of technology needs and professional development aspects

Continuously drive improvement and optimization through retrospectives and stakeholder feedback

Proactively identify and develop training plans for knowledge gaps (technical or business-related) that limit team effectiveness

Develop and maintain comprehensive documentation including system diagrams, standard operating procedures and trouble shooting guides

Implement the use of effective change, incident, and problem management governance policies across all supported environments

Should have an automation first and continuous improvement mindset

Qualifications:

Bachelor's degree in Computer Science, Information technology or related field. Equivalent work experience may be considered

Must have strong verbal and written communication skills, and ability to openly discuss solution proposals

Strong analytical and problem-solving skills with the ability to troubleshoot complex technical issues

10+ years of experience with Mainframe technologies such as z/OS, COBOL, JCL, DB2, CICS, VSAM, MQ, CA7, REXX and DB2 Utilities

Experience with mainframe utilities and tools used for monitoring, debugging, and performance tuning

Experience with IW Teradata platform

Knowledge of Mainframes security principles, access controls, and compliance requirements (e,g: HIPAA, PHI, IHI) to ensure system integrity and data protection

Technical skills to craft and execute your own programs and initiatives

Experience with the microservices hosted on cloud Infrastructure (AWS, Openshift, etc)

Knowledge of SDLC processes, including agile methodologies (Scrum & Kanban).

Ability to work independently and as part of a team in a fast-paced , dynamic environment

Flexibility to participate and respond to critical Incidents outside of regular business hours

Strong commitment to quality, continuous improvement and customer satisfaction

Understanding of ITIL Processes to implement change, resolve incidents and implement preventative measures

Additional Preferred Qualifications:

Experience in HealthCare business

Understanding of Oracle, MongoDB, SQL Server, PostgresSQL and distributed technologies such as API/Entity flow

Experience with monitoring tools such as Dynatrace, NewRelic, etc and different monitoring aspects

Understanding Queue/Messaging services

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email:

SeeYourself@cigna.com

for support. Do not email

SeeYourself@cigna.com

for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. #J-18808-Ljbffr



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