Technical Service Manager

3 weeks ago

Medford, United States Pacific Office Automation Full time

Pacific Office Automation is one of the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to twenty-eight branches located in nine western states. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.

At Pacific Office Automation, youll find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.

Position

One of the largest independently owned document imaging dealers in the nation is currently seeking a Technical Manager at our office in Medford, Oregon.

Essential Job Duties

* Oversee Mechanical, Network, and Managed IT Technicians

* Coordinating the field, shop and dispatch activities within the branch

* Maintain all profit that is comparable to industry benchmarks

* Focus on high levels of customer retention, award winning service, and managing a budget

Qualifications

* 3-5 years experience in copier/printer repair industry

* Prior experience managing 10+ service employees

* Minimum 3 years experience in management or supervisor role

* Demonstrative ability to recruit, motivate and train our technical force

* Evaluate cost of operation and establish work assignment benchmarks

* Strong start to finish management skills

* Ability to be fair and hold subordinates responsible for branch revenue and cost budgets

* Self-starter with strong problem-solving abilities

* Ability to set compensation structure standard with the industry

* Ability to set processes & procedures that improve efficiency and bottom line results, while consistently improving our high level of customer service

* Ability to manage approximately 30 technical staff individuals and hold accountable: territory integrity, response time, daily calls and incompletes at acceptable ranges.

Benefits

* Advancement and growth into leadership roles

* Team-player environment

* Medical/Dental/Vision/Life insurance plans

* Matched 401k

* PTO, Vacation, Sick Leave

* FSA/HSA programs

Our Commitment to Diversity and Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees differences because we know that diversity makes us stronger.

#LI-Onsite

#INDSP

  • Technical Service Manager

    2 months ago

    Medford, United States Pacific Office Automation, Inc. Full time

    One of the largest independently owned document imaging dealers in the nation is currently seeking a Technical Manager at our office in Medford, Oregon. Essential Job Duties Oversee Mechanical, Network, and Managed IT Technicians Coordinating the fie Service Manager, Technical, Manager, Service, Manufacturing, Retail

  • Technical Service Manager

    1 month ago

    Medford, United States Pacific Office Automation Full time

    Pacific Office Automation is one of the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to twenty-eight branches located in nine western states. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top...

  • Technical Service Manager

    3 weeks ago

    Medford, Oregon, United States Pacific Office Automation Full time

    Pacific Office Automation is one of the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to twenty-eight branches located in nine western states. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top...

  • Technical Service Manager

    1 month ago

    Medford, United States Pacific Office Automation Full time

    Job DescriptionJob DescriptionPacific Office Automation is one of the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to twenty-eight branches located in nine western states. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us...

  • IT Technical Account Manager

    1 month ago

    Medford, United States Pacific Office Automation Full time

    Job DescriptionJob DescriptionPacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in ten western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX. With over 40 years of success in office equipment and technology sales/service, our growth...

  • IT Technical Account Manager

    3 weeks ago

    Medford, Oregon, United States Pacific Office Automation Full time

    As an IT Technical Account Manager (TAM) your responsibility is to support our current client base in a post-sales relationship. This includes all aspects of the Information Technology sale including; post-sales calls, directing the client with on-bo Technical Account Manager, IT, Account Manager, Technical, Manager, Sales Engineer, Manufacturing

  • Manager Emergency Services RN

    3 weeks ago

    Medford, Oregon, United States Providence Health & Service Full time

    The Nurse Manager of Clinical Operations embraces a spirit of continual improvement and possesses a relentless drive towards excellence. They are accountable for the 24/7 operations of their defined unit(s). The Nurse Manager is accountable for the quality of care delivered and outcomes of areas under their leadership. The Nurse Manager establishes an...

  • Manager - Care Management RN

    2 weeks ago

    Medford, United States Providence Service Full time

    Description $10,000 Hiring Bonus for eligible external hires that meet required qualifications and conditions for payment Relocation is available for qualified candidates The Care Management (CM) Manager is accountable for the direction and management of the PMMC Care Management Department. This position provides leadership and oversight for the clinical...

  • Manager - Care Management RN

    2 hours ago

    Medford, United States Providence Service Full time

    Description $10,000 Hiring Bonus for eligible external hires that meet required qualifications and conditions for payment! Relocation is available for qualified candidates The Care Management (CM) Manager is accountable for the direction and management of the PMMC Care Management Department. This position provides leadership and oversight for the clinical...

  • Manager - Care Management RN

    2 weeks ago

    Medford, United States Providence Service Full time

    Description $10,000 Hiring Bonus for eligible external hires that meet required qualifications and conditions for payment! Relocation is available for qualified candidates The Care Management (CM) Manager is accountable for the direction and management of the PMMC Care Management Department. This position provides...

  • Manager - Care Management RN

    1 week ago

    Medford, United States Providence Service Full time

    Description $10,000 Hiring Bonus for eligible external hires that meet required qualifications and conditions for payment! Relocation is available for qualified candidates The Care Management (CM) Manager is accountable for the direction and management of the PMMC Care Management Department. This position provides...

  • Service Operations Manager

    1 month ago

    Medford, United States Fire Equipment Inc Full time

    Job DescriptionJob DescriptionJOB TITLE: Service Operations ManagerEMPLOYER: Fire Equipment Inc.DEPARTMENT: Regional Account OperationsREPORTS TO: General ManagerSUMMARY: The Service Operations Manager will work closely with the Regional Accounts Manager to ensure stellar service for our large customers across the New England Region. Focusing on these large...

  • Service Operations Manager

    3 weeks ago

    Medford, United States Fire Equipment Inc Full time

    JOB TITLE: Service Operations Manager EMPLOYER: Fire Equipment Inc. DEPARTMENT: Regional Account Operations REPORTS TO: General Manager SUMMARY: The Service Operations Manager will work closely with the Regional Accounts Manager to ensure stellar service for our large customers across the New England Region. Focusing on these large accounts, the incumbent...

  • Training Manager

    1 month ago

    Medford, United States Barrett Tree Service East, Inc Full time

    Job DescriptionJob DescriptionBarrett Tree Service East is dedicated to the preservation and care of trees, ensuring their health and longevity for generations to come. As a leading tree care company, we specialize in providing comprehensive services including pruning, removal, planting, and consulting. Our commitment to excellence, safety, and environmental...

  • Care Manager RN

    2 weeks ago

    Medford, United States Providence Service Full time

    Description The RN Case Manager is an expert professional registered nurse who is responsible for developing and managing patient care outcomes for an entire patient case load. The RN Case Manager may perform assessment, treatment or care for patients of all ages, including neonate, pediatric, adolescent, adult and geriatric, based on population focus....

  • Manager - Care Management RN

    3 weeks ago

    Medford, United States Providence Health & Service Full time

    Description $10,000 Hiring Bonus for eligible external hires that meet required qualifications and conditions for payment! Relocation is available for qualified candidates The Care Management (CM) Manager is accountable for the direction and management of the PMMC Care Management Department. This position provides leadership and oversight for the clinical...

  • Manager - Care Management RN

    3 weeks ago

    Medford, United States Providence Health & Service Full time

    Description $10,000 Hiring Bonus for eligible external hires that meet required qualifications and conditions for payment! Relocation is available for qualified candidates The Care Management (CM) Manager is accountable for the direction and management of the PMMC Care Management Department. This position provides leadership and oversight for the clinical...

  • Manager - Care Management RN

    2 weeks ago

    Medford, United States Providence Health & Service Full time

    Description $10,000 Hiring Bonus for eligible external hires that meet required qualifications and conditions for payment! Relocation is available for qualified candidates The Care Management (CM) Manager is accountable for the direction and management of the PMMC Care Management Department. This position provides leadership and oversight for the clinical...

  • Care Manager RN

    1 month ago

    Medford, United States Providence Service Full time

    Description The RN Case Manager is an expert professional registered nurse who is responsible for developing and managing patient care outcomes for an entire patient case load. The RN Case Manager may perform assessment, treatment or care for patients of all ages, including neonate, pediatric, adolescent, adult and geriatric, based on population...

  • Care Manager RN

    2 weeks ago

    Medford, United States Providence Service Full time

    Description The RN Case Manager is an expert professional registered nurse who is responsible for developing and managing patient care outcomes for an entire patient case load. The RN Case Manager may perform assessment, treatment or care for patients of all ages, including neonate, pediatric, adolescent, adult and geriatric, based on population...