Parts Counter/Inside Salesman

WATERS has been a family-owned business for over 80 years (currently in its 4th generation), opening our doors in 1938. We are a dealer for International Trucks and IC School Buses (Diamond Edge Certified), Collins Buses, Maintainer Service Trucks/Bodies, Jerr-Dan Wreckers/Carriers, Idealease Truck Rental/Leasing, several different Trailer Lines, HuntVe UTVs, Ranch King Hunting Blinds, and all the parts and services that go with them. We also have several contracts for plant and facilities maintenance. WATERS has 7 locations around Mississippi and as we continue to go, we're looking to add dedicated team members to become a part of our familyBenefitsPaid Holidays and VacationWeekly PayPerformance Based Incentive Pay401K Program + Company ContributionHealth InsuranceDental and Vision Insurance (paid by WATERS)MDLive Access (paid by WATERS)Life Insurance and Voluntary Life Insurance optionShort and Long-Term DisabilityUniform AllowanceJury Duty PayGrowth Opportunities Family-Owned and OperatedResponsibilitiesBeing aligned with our culture is VITAL. Candidate must embody and promote the WATERS Family Values. A summary of our values are below:Customers - Customers First. Dedicated to the highest level of customers satisfaction.Integrity - Do the Right Thing. Maintain integrity in all we do.Employees - Take care of our employees.Team - One Team, One Family.B.O.B. Excellence - Be the Best of the Best.Empowerment - Empower our employees.Accessibility - Be hands on and accessible to our customers and employees.Safety - Prioritize safety.Provide ongoing support to the current customer baseDevelop new business relationshipsInteract with internal managers to identify new customersEnsure high customer satisfactionKeep up to date on product knowledgeAssists parts department with related duties such as customer inquiries, relief of parts counter staff, and the picking and delivering of parts as neededDetermine customer's changing needs, and promote appropriate products to meet those needsAccurately source and quote product prices and availability through research of suppliersProspects new customers through referrals and cold-callingAssist in performing parts cycle counts and helping with inventory control tasksPotentially assisting in performing parts receiving and supplier orders and related tasksEnter all pertinent information into business system (Karmak Fusion)Utilize the business system (Karmak Fusion) to monitor and track vehicle parts orders and inventoryVisibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to suchPerform other duties as assigned by management QualificationsHigh School Diploma or equivalent required2 years of diesel truck and equipment parts experience preferred, but not requiredPrevious sales experience is an assetAbility to cold-call, build relationships with customers, and provide exceptional serviceStrong negotiation and listening skillsValid driver's license and safe driving recordExcellent communication and organizational skillsBasic computer software skills with Microsoft Word, Excel, email, and internetFamiliarity with Karmak Fusion business system a plusFamiliarity with Navistar's software systems a plusExisting certifications in Navistar's parts education system a plusCommitment to ongoing sales trainingStrong in time-management. Sets and meets priorities and long-term goalsExperience using general office equipment (i.e., computer, copier, fax machine, etc.)Ability to sit or stand for prolonged periods of timeAbility to perform repetitive data entry tasks, manual dexterityMust be a team player with a strong sense of commitment to the customerMust be able to work in a busy environmentMust have the ability to learn and work daily in other digital systemsWorking knowledge and familiarity of engines and truck and equipment components is a plusWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.