This Way ONward Sales Associate

4 months ago


Chandler, United States Gap Inc. Full time

About the RoleIn this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.Gap Inc. is an equal opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, qualifying disability, veteran's status, or any other characteristic protected by Federal and State Law. Additionally, the above position is posted in accordance with the Gila River Indian Community Ordinance GR-02-09. Native Americans receive preference in hiring for this position.* Provisions in the Federal Civil Rights Act (1964), allows private and governmental employers on, or near federal trust Indian Reservations to publicly announce and practice a policy of giving preferential treatment in hiring Native American candidates.What You'll DoAll associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.Serve as a role model to achieve priorities in store, with the customer as the primary focusSupport the store leadership team to collaborate effectively with employees and ensure work tasks are completed in a timely and efficient mannerBuild and share expertise in an assigned specialized functional areaSupport completion or work processes before or after the store closes as needed inclusive of opening and/or closing the storeListen and ask questions to solicit feedback to understand needs and provide serviceHandle unique or complex customer interactionsWho You AreHas successfully completed job readiness training at one of Gap Inc's nonprofit partnersEffective communicator with the ability to utilize technology effectively and engage with customers and your team to meet goalsProblem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as requiredAble to handle customer interactions and potential issues/concerns courteously and professionallyAbility to learn procedural knowledge acquired through on-the-job training



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