Patient Service Representative

4 weeks ago


Bel Air, United States Washington Radiology Full time
Patient Service Representative

Looking to elevate your career? Join us

Work Location: 100 Fulford Ave, Bel Air MD 21014

Work Hours: Monday - Friday Monday-Friday 8:30am to 5pm

Department Highlights:
  • Strong teamwork
  • Positive work environment
  • Excellent benefits
Here is what you will need:
  • High School diploma;
  • Two years of healthcare registration or customer service experience preferred;
  • Basic knowledge of cash handling;
  • Basic knowledge of medical terminology, preferred;
  • Ability to read, write, and comprehend simple instructions and short correspondence;
  • Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions;
  • Ability to perform basic mathematic calculations: Ability to sit and/or stand for long periods of time;
  • Experience using Microsoft Office Suite: knowledge of RIS software preferred
A Day in the Life of a Patient Service Representative:
  • Provide services and support for the following areas:
    • Understands, promotes and demonstrates the Washington Radiology Way
    • Greet patients in a professional and friendly manner;
    • Completely and accurately register patients including: input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information;
    • Explain forms to patients and assist with form completion, via paper or tablet, as necessary;
    • Process necessary paperwork by scanning documents that need to be linked to the patient's medical record and maintaining confidentiality;
    • Responsible for collecting patient payments which can include explaining benefits given from
    • insurance verification when necessary;
    • Prepare paperwork for future appointments incorporating additional paperwork needed for
    • specific exams or payors as necessary;
    • Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding
    • requests;
    • Schedule and reschedule patients as necessary;
    • Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report;
    • Participate in front office training to stay abreast of front office policy and procedures
Why Washington Radiology Mammography?
  • A Great Place to Work for the third year in a row
  • Offer competitive benefits such as Medical, Dental, Vision, 401k, PTO, Paid Holidays, Backup Child/Adult Care as well as other unique benefits.
  • Hourly Rate: $18.00-$23.00 commensurate with experience


At Washington Radiology, our service-based culture is reflected in our day-to-day interactions that are warm and welcoming and delivered with care, compassion and clinical expertise. Our commitment to excellence can be seen across every level of our organization, beginning with our team members and extending to the patients, families, and physicians we serve. For more than 70 years, Washington Radiology has set the standard for medical imaging care.

If you would like to join a dynamic team dedicated to best-in-class quality and service excellence, we would like to speak with you.

  • Bel Air, United States Patient First Full time

    The responsibilities of this job include, but are not limited to, the following:Assisting patients using the kiosk prior to registration. Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated. Respectfully handling Physician and Nurse requests in a timely manner. Communicating information about...


  • Bel Air, United States Advanced Radiology, Inc Full time

    Job Description: Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join usas a...


  • Bel Air, Maryland, United States Washington Radiology Full time

    Job Summary:As a Patient Service Representative at Washington Radiology, you will play a vital role in delivering exceptional patient care and support. Your primary responsibility will be to register patients, collect payments, and maintain accurate records. If you have a passion for delivering warm and welcoming service, we encourage you to apply for this...


  • Bel Air, Maryland, United States Advanced Radiology, Inc Full time

    Job Summary:At Advanced Radiology, Inc, we are seeking a highly skilled Patient Service Representative to join our team. As a Patient Service Representative, you will play a vital role in delivering exceptional patient care and ensuring a seamless experience for our patients.Key Responsibilities:Greet and register patients in a friendly and service-oriented...


  • Bel Air, Maryland, United States Advanced Radiology, Inc Full time

    Job SummaryAt Advanced Radiology, Inc, we are committed to delivering exceptional patient care and service. As a Patient Service Representative, you will play a vital role in ensuring our patients receive the best possible experience.Key ResponsibilitiesProvide friendly and professional greeting and registration services to patientsVerify patient...


  • Bel Air, Maryland, United States Safeway Full time

    Key Responsibilities:Represent the Safeway brand and provide exceptional customer service to valued customers.Interact with customers in various capacities, including bagging groceries, arranging flowers, and assisting with other tasks.Collaborate with fellow associates to ensure a positive shopping experience.Exhibit thoughtfulness and passion in daily...


  • Bel Air, Maryland, United States PNC Financial Services Group Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Financial Services Representative to join our team at PNC Financial Services Group. As a key member of our Retail Branch Banking Network, you will play a critical role in strengthening customer relationships and identifying opportunities to improve their financial well-being.Key...


  • Bel Air, United States Patient First Full time

    The responsibilities of this job include, but are not limited to the following: Following the laboratory's procedure for specimen collection, handling, and processing, as well as test analyses, reporting, and maintaining records of test results; Following the laboratory's quality control policies; Documenting all quality controls activities, instrument and...


  • Bel Air, Maryland, United States Food Lion Full time

    Job Summary:We are seeking a highly skilled and customer-focused Cashier and Customer Service Representative to join our team at Food Lion. As a key member of our front-end team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Provide...


  • Bel Air South, Maryland, United States Giant Food Full time

    Job Summary: We are seeking a skilled Customer Service Representative to join our team at Giant Food. As a Customer Service Representative, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with various tasks as needed.Key Responsibilities:Provide excellent customer service,...

  • Service BDC

    3 months ago


    Bel Air, United States Bob Bell Chevrolet of Bel Air Full time

    Bob Bell Chevrolet Bel Air is looking for a Service BDC / Customer Care RepresentativeAt Bob Bell, we strive to make every customer a customer for life.  Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.  Every employee at Bob Bell is absolutely critical to its success.Our promise is to keep...


  • Bel Air, Maryland, United States Staff My Agency Full time

    Position OverviewWe are seeking a licensed professional to join our team as a Customer Service Representative - State Farm Agent Team Member. This role offers a rewarding career with excellent income and growth potential.ResponsibilitiesEstablish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer...


  • Bel Air, Maryland, United States Weis Markets Full time

    Key Responsibilities:• Provide exceptional customer service by greeting customers, answering questions, and resolving concerns in a timely manner.• Operate front-end scanning equipment and cash registers with accuracy, ensuring customers are charged correctly and receive the best possible experience.• Maintain knowledge of weekly ads, marketing...


  • Bel Air, Maryland, United States Sherwin-Williams Full time

    Job SummaryThis role is crucial to the success of our retail stores. As a Customer Service Specialist, you will work closely with wholesale and retail customers to understand their needs, provide product information, and offer solutions. You will be responsible for resolving customer concerns promptly to ensure satisfaction. This position requires meeting...


  • Bel Air, Maryland, United States Target Full time

    Be a Part of Something BigAt Target, we're more than just a retailer - we're a team of passionate individuals dedicated to making a difference in our communities. As a Guest Advocate, you'll play a vital role in creating a welcoming and inclusive environment for our guests.Your Key Responsibilities:Create a warm and inviting atmosphere by greeting every...


  • Bel Air, Maryland, United States Target Full time

    Key Responsibilities:As a Guest Advocate at Target, you will create a welcoming experience for every guest, every time. This involves greeting guests authentically and engaging in friendly conversation throughout each transaction. You will also welcome guests into self-checkout and provide assistance as needed, scanning and bagging all guest items...


  • Bel Air, Maryland, United States Matt Gardner - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as an Insurance Sales Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with customers, identifying their insurance needs, and providing tailored solutions to meet those needs.Key...


  • Bel Air, Maryland, United States University of Maryland Medical Center Baltimore Washington Full time

    Job SummaryUnder the direction of professional nursing staff, this role provides direct patient care in a hospital setting. The ideal candidate will have a strong foundation in nursing principles and be able to take vital signs, check surgical dressings, and assist patients with activities of daily living. This position also performs blood glucose checks and...


  • Bel Air South, Maryland, United States Walgreens Full time

    Job SummaryAs a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. This role involves engaging customers and patients by greeting them and offering assistance with products and services. You will resolve customer issues and answer questions to ensure a positive customer...


  • Bel Air, Maryland, United States University of Maryland Medical System Full time

    Job SummaryUniversity of Maryland Upper Chesapeake Health (UM UCH) is a leading healthcare system in northeastern Maryland, known for its commitment to delivering high-quality patient care and exceptional patient experience. As a Patient Care Technician, you will play a vital role in our team, working under the direction of professional nursing staff to...