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Senior Epic Analyst II
1 month ago
Pivot Point Consulting enables healthcare organizations to realize the most value from their technology and resources through Managed Services, Data & Analytics,
EHR
,
ERP
, Advisory, Virtual Care and Cybersecurity services. Its award-winning industry experts deliver Consulting, Managed Services and Talent Solutions to providers, payers, life sciences and technology organizations.
The firm is currently ranked #1 Best in KLAS: Managed
IT
Services and has been repeatedly recognized as a top performer by KLAS in multiple categories, including #2 Best in KLAS: Partial IT Outsourcing (renamed Managed IT Services in 2023) and Best in KLAS: Overall IT Services Firm in 2022 and #1 Best in KLAS: Overall IT Services Firm in 2020. For more information, visit pivotpointconsulting.com.
Description :
The Senior Epic Analyst II is responsible for configuring, managing and supporting clinical applications within the Epic electronic health record (EHR) software for healthcare clients. This role works support and maintenance tickets, performs routine build, participates in on-call rotation and works on special projects (including Epic Upgrades) as needed by the client.
Essential Job Functions:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.
Duties and Responsibilities :
Serves as primary analyst for Epic maintenance, build, and configuration
Manages client trouble tickets and requests, ensuring accurate documentation and resolution
Leads application build for Epic upgrades and handles Nova Note Review and Build
Implements testing procedures and supports go-live activities in a command center setting
Proactively identifies areas for improvement, mentors junior analysts, and fosters strong client and peer relationships
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Desired Competencies:
Accountability- Holding self and others accountable to meet commitments
Communicates Effectively- Develops and delivers written and verbal communication that conveys clear understanding of different audiences and their levels of comprehension. Active listener to ensure clear understanding
Customer Focus- Builds strong relationships and delivers customer-centric solutions
Optimizes Work Processes- Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
Tech Savvy- Anticipates and adopts innovations in business-building digital and technology applications
Education and Experience:
Bachelor’s Degree required
Minimum of 3 years' experience in a healthcare setting required
Proficiency in healthcare policies, procedures and information systems required
Location: In office.
Hybrid/Remote option may be considered with Management approval.
Travel Requirements:
Less than 5% (almost no travel)
Physical Demands:
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this position:
Frequent : Sitting, walking, eye/hand/foot coordination and repetitive motion.
Occasional : Standing and bending.
Infrequent:
Lifting up to 10 pounds.
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For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.
As set forth in Vaco LLC’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.
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If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
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Expires 04/30/2026
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