Front Desk Agent
1 month ago
Job Number24177146
Job CategoryRooms & Guest Services Operations
LocationCourtyard Santa Barbara Goleta, 401 Storke Rd, Goleta, California, United States, 93117VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
POSITION SUMMARY
Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a guest first mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay range for this position is $24.07 to $24.07 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
At Courtyard, were passionate about better serving the needs of travelers everywhere. Its what inspired us to create the first hotel designed specifically for business travelers, and its why the Courtyard experience today empowers our guests, no matter the purpose of their trip. Were looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve all while having fun.
-
Front Desk Agent
3 weeks ago
Goleta, United States Courtyard by Marriott Full timeCourtyard by Marriott - JobID: AC5F55C223046C0FE2FF78CD839FF218 [Guest Service / Concierge] As a Front Desk Agent at Courtyard by Marriott, you'll: Greet guests warmly and provide exceptional customer service; Check guests in and out efficiently, ensuring accuracy of information; Handle guest inquiries and resolve complaints promptly and professionally;...
-
Front Desk Agent
2 months ago
Goleta, United States Courtyard by Marriott Full timeCourtyard by Marriott - 401 Storke Rd [Guest Service / Concierge] As a Front Desk Agent at Courtyard by Marriott, you'll: Greet guests warmly and provide exceptional customer service; Check guests in and out efficiently, ensuring accuracy of information; Handle guest inquiries and resolve complaints promptly and professionally; Assist with reservations and...
-
Front Desk Agent>
6 months ago
Goleta, United States Marriott Full timeMarriott Hotels - 401 Storke Rd [Guest Service / Customer Service] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound! Marriott gets to know thousands of people every day, but they want to know you. They are offering the opportunity to elevate your day-to-day to an adventure, a journey to...
-
Customer Service Representative
4 weeks ago
Goleta, California, United States Marriott Full timeExplore New Opportunities at MarriottAre you looking to elevate your day-to-day to an adventure? Marriott Hotels has opportunities abound for individuals who want to make a difference in the lives of our guests. As a Front Desk Agent, you will be the face of our hotel, providing exceptional customer service and creating memorable experiences for our...
-
Guest Experience Specialist
2 weeks ago
Goleta, United States Courtyard by Marriott Full timeCourtyard by Marriott - JobID: E29C845A2913E99E75DECECCA43EFBB9 [Front Desk Agent / Concierge] As a Guest Experience Specialist at Courtyard by Marriott, you'll: Welcome guests with a warm smile and provide exceptional customer service; Assist guests with check-in and check-out procedures; Respond promptly to guest inquiries and resolve any issues or...
-
Front Office Supervisor
2 months ago
Goleta, United States Spire Hospitality Full timePicture yourself at The Leta by Hilton Tapestry Collection, we are on the coast and down to earth. As one of Santa Barbara's best hotels, we have a Golden State of Mind attitude, surf-inspired dcor, eclectic accommodations, plus a passion for music, and an elevated F&B scene. Join our team today! Job Overview: Provides guidance and leadership as the Front...
-
Customer Service Representative
4 weeks ago
Goleta, California, United States Courtyard by Marriott Full timeKey Responsibilities:• Provide exceptional customer service to guests, ensuring a warm and welcoming experience.• Efficiently check guests in and out, verifying accuracy of information.• Respond to guest inquiries and resolve complaints in a professional and timely manner.• Assist with reservations and maintain accurate records of guest...
-
Part-Time Receptionist
1 month ago
Goleta, United States Toyota of Santa Barbara Full timeWe are looking for a Part-Time Front Desk Receptionist to join our growing team! The right candidate will have strong communication skills and the ability to handle a flexible schedule. The day-to-day responsibilities will include answering the dealership phone, greeting customers, and assisting in scheduling sale appointments. BENEFITSResponsibilities ...
-
Bowlero Corp Associate
1 month ago
Goleta, California, United States Bowlero Corp Full timeJob OverviewBowlero Corp is seeking a dynamic and friendly Greeter/Counter Desk Associate to join our team. As a key member of our front-line staff, you will be responsible for providing exceptional customer service and creating a welcoming atmosphere for our guests.Key ResponsibilitiesProvide friendly and inviting service to guests in person and over the...
-
Fitness Enthusiast
4 weeks ago
Goleta, California, United States Orange theory Full timeAbout UsAt Orangetheory, we're passionate about helping people live longer, more vibrant lives through fitness.Our science-based, full-body workout uses technology to measure performance, so members can prove they're improving.In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise...
-
Guest Experience Specialist
2 weeks ago
Goleta, United States Marriott International, Inc Full timeAdditional InformationPay: $24.07/hourJob Number24195306Job CategoryRooms & Guest Services OperationsLocationCourtyard Santa Barbara Goleta, 401 Storke Rd, Goleta, California, United States, 93117VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and...
-
Guest Experience Specialist
2 weeks ago
Goleta, United States Marriott International Inc Full timeAdditional InformationPay: $24.07/hour Job Number24195306 Job CategoryRooms & Guest Services Operations LocationCourtyard Santa Barbara Goleta, 401 Storke Rd, Goleta, California, United States, 93117VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a smooth check-in and...
-
Guest Experience Specialist
2 weeks ago
Goleta, United States Marriott International Inc Full timeAdditional InformationPay: $24.07/hour Job Number24195306 Job CategoryRooms & Guest Services Operations LocationCourtyard Santa Barbara Goleta, 401 Storke Rd, Goleta, California, United States, 93117VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and...
-
Executive Director of Rooms Operations
4 weeks ago
Goleta, California, United States Marriott International Inc Full timeJob SummaryAs the strategic business leader of the Rooms department, you will be responsible for planning, developing, implementing, and evaluating the quality of property's rooms. This role requires collaboration with direct reports to develop and implement departmental strategies, ensuring the implementation of the brand service strategy and brand...
-
Bistro Server
2 weeks ago
Goleta, United States Marriott International, Inc Full timeAdditional InformationPay: $24.07/hour, Day Shift, Evening ShiftJob Number24197085Job CategoryRooms & Guest Services OperationsLocationCourtyard Santa Barbara Goleta, 401 Storke Rd, Goleta, California, United States, 93117VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests...
-
Guest Experience Specialist
2 weeks ago
Goleta, United States Marriott International, Inc Full timeAdditional InformationPay: $24.07/hourJob Number24195306Job CategoryRooms & Guest Services OperationsLocationCourtyard Santa Barbara Goleta, 401 Storke Rd, Goleta, California, United States, 93117VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and...
-
Bistro Server
2 weeks ago
Goleta, United States Marriott International, Inc Full timeAdditional InformationPay: $24.07/hour, Day Shift, Evening ShiftJob Number24197085Job CategoryRooms & Guest Services OperationsLocationCourtyard Santa Barbara Goleta, 401 Storke Rd, Goleta, California, United States, 93117VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests...
-
Guest Experience Specialist
2 weeks ago
Goleta, United States Marriott International, Inc Full timeAdditional InformationPay: $24.07/hourJob Number24195306Job CategoryRooms & Guest Services OperationsLocationCourtyard Santa Barbara Goleta, 401 Storke Rd, Goleta, California, United States, 93117VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and...
-
Guest Experience Specialist
3 weeks ago
Goleta, California, 93117, Santa Barbara County, CA, United States Marriott International, Inc Full timeAdditional InformationPay: $24.07/hourJob Number24195306Job CategoryRooms & Guest Services OperationsLocationCourtyard Santa Barbara Goleta, 401 Storke Rd, Goleta, California, United States, 93117VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and...
