outlet server

4 weeks ago

Anaheim, United States Sonesta International Hotels Full time
Job Description Summary

The Restaurant Server (RS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the food service venues of the hotel. The Server sets-up, services, and breaks-down the food and beverage areas where they are assigned ensuring a high level of quality, consistency and service.

Job Description
  • We are currently looking for an SERVER with flexible availability.
    The Restaurant Server is in charge of the service at Haven Point's restaurant. The server is in charge of greeting guests and taking orders. The ideal server always provides excellent customer service to both external and internal guests. Maintains an upbeat, positive attitude, a friendly and helpful demeanor, positive energy, and enthusiasm from one interaction to the next. Smiles, frequent eye contact, and a friendly tone of voice are used to project warmth and friendliness.
    Is ready to serve and well informed of daily facility hours of operation, promotional programs, and any other relevant valuable guest information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates the needs of the guest and provides prompt, flawless service.
  • Job Description
    Job Description

    • Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
    • Ensure work areas are properly stocked and prepare requisitions as needed.
    • Ensure work areas are neat and clean.
    • Check that trays and tables are set to standards.
    • Ensure quality control of all menus concerning cleanliness and appearance.
    • Assist in the outlets when necessary.
    • Ensure that tables are cleared promptly.
    • Ensure proper settlement of checks.
    • Ensure orders are delivered on time.
    • Ensure food quality.
    • Ensure communication with the oncoming shift.
    • Handling guest complaints or special requests, communicate to management when necessary.
    • Be capable of training and performing all duties required of all food and beverage outlet employees.
    • Hold pre-meal meetings daily to monitor service and promote up-selling.
    • Check staffing levels and adjust according to business demand.
    • Requisition linen as needed.
    • Ensure the property is free of trays and trash.
    • Control payroll costs in food and beverage outlets.
    • Ensure overall guest satisfaction.
Additional Job Information/Anticipated

Pay Range

Pay Range $16.00 Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
  • Medical, Dental and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Sonesta Hotel Discounts
  • Educational Assistance
  • Paid Parental Leave
  • Company Paid Life Insurance
  • Company Paid Short Term and Long Term Disability Insurance
  • Various Employee Perks and Discounts
  • Hospital Indemnity
  • Critical Illness Insurance
  • Accident Insurance


Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

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