Retail Sales Associate

1 month ago

Naperville, United States Sunnyside Full time
COMPANY OVERVIEW

Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey.

Founded in 2013, Cresco Labs' mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis.

At Cresco Labs, we aim to revolutionize and lead the nation's cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism.

If you're interested in joining our mission, click the below links to join our team today

MISSION STATEMENT

At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.

JOB SUMMARY

The Wellness Advisor of Sunnyside* Naperville, ILwill be responsible for advising customers (recreational, medicinal and caregivers) in selecting the proper cannabis products for their needs and act as an ambassador of the company's mission to normalize, professionalize and revolutionize cannabis. You will use your customer service, product knowledge and adherence to state compliance regulations to ensure a best-in-class experience. Wellness Advisors are responsible for the customer lifecycle from check-in to consultation, order fulfillment to checkout. In this role, compliance with applicable state and company regulations will be at the forefront of all tasks.

At Sunnyside, we believe the employee experience is paramount to all. With a strong focus on training, development, diversity and authenticity, our employees experience both personal and professional growth. As a Wellness Advisor, you will have:
  • The opportunity to learn fundamental cannabis product knowledge & industry compliance standards.
  • The training to navigate different customer interactions and circumstances.
  • A unique sales experience leading with a consultative & personalized approach.
  • Experience in a dynamic role that combines problem solving, inventory management, teamwork, technical skills, and customer service
Our dispensaries are typically open 7 days a week, and we value flexibility to work across opening and closing shifts, as well as weekends and holidays.

WHO YOU ARE
  • You are energetic, possess strong interpersonal skills and work well with others. Collaboration is key to our team's success
  • You enjoy people Consulting our customers, listening to their needs and providing an exceptional experience is vital to achieving customer loyalty.
  • You are resilient and agile You use challenges as opportunities to acquire or master skills
  • You hold yourself to a high level of integrity. In an industry that is highly regulated, we trust in our employee's commitment to always do the right thing.
CORE JOB DUTIES
  • Greet customers, ensuring a best-in-class experience.
  • Build customer relationships by asking questions about and listening attentively to customer needs, fostering a welcoming and reassuring environment.
  • Assist customers in product selection through education of different cannabis products and their varying impact on the human body.
  • Apply effective selling and cross-selling techniques to build baskets.
  • Verify proper documentation and ID for customers.
  • Assist in verifying the accuracy of orders being dispensed to customers in a timely fashion.
  • Label and package customer orders.
  • Perform accurate cash handling in the company's Point of Sale system, following Standard Operating Procedures (SOPs).
  • Maintain accurate records of all dispensary activities including customer records, sales, deliveries and returns in accordance with the state regulatory agency and the standards set by Company.
  • Perform routine inventory counts of all products.
  • Ensure product stock is organized and meets compliance regulations.
  • Assist managers with organizing sales floor merchandise and product displays.
  • Ensure security measures and safety compliance in the store according to Company SOPs.
  • Assist in keeping the store an organized and clean environment for customers and team
  • Escalate any employee or customer issues to management.
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
  • High School Diploma or equivalent.
  • Minimum 1 year experience in customer service; retail or hospitality experience preferred.
  • Flexibility to work shifts that may include opening, closing, weekends, and holidays.
  • Excellent customer service skills and ability to engage with customers.
  • Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner.
  • Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance).
BENEFITS

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

ADDITIONAL REQUIREMENTS
  • Must be 21 years of age or older to apply
  • Must comply with all legal or company regulations for working in the industry

Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

California Consumer Privacy Act ("CCPA") Notice to Applicants:
Please read the California Employee Privacy Notice ("CA Privacy Notice") regarding Sunnyside* and its affiliate Cresco Labs' policies pertaining to the collection, use, and disclosure of personal information. This CA Privacy Notice supplements the information contained in the Sunnyside* Privacy Policy and applies to California resident employees and job applicants. Applicants with disabilities may access this notice in an alternative format by contacting CCPAnotice@crescolabs.com
Reporting a Scam:

Cresco Labs is aware of fictitious employment offers being circulated from various sources. Many of these schemes consist of an alleged offer of employment with Cresco Labs with the intention of gaining personal information, including payment and/or banking information. Be aware that fraudulent job offers and correspondence may appear legitimate: they may feature a Cresco Labs logo, they may appear to originate from an official-looking email address or web site, or they may be sent by individuals purporting to represent Cresco Labs or an entity which includes the word Cresco Labs in its name.

Please note that Cresco Labs does not ask for payment or personal banking information as a condition of employment. Any personal information is requested for payroll or state badging purposes only. Applications can be securely submitted through our career's pages.
We are working diligently to block this from happening. Beware if an offer of employment looks too good to be true. Never divulge personal and banking information or send money if you are unsure of the authenticity of an email or other communication in the name of Cresco Labs.
If you are in doubt, please contact us at Report-a-spam@crescolabs.com with questions.

  • Furniture Retail Sales Associate

    4 weeks ago

    Naperville, United States Dufresne Spencer Group Full time

    HIRING IMMEDIATELY RETAIL SALES ASSOCIATES! TOP WRITERS MAKE OVER $100,000!! Ashley HomeStore is hiring energetic and friendly professionals to serve as Retail Sales Associates. The Retail Sales Associate is responsible for selling furniture, mattresses, and home dcor through outstanding customer service in a fast-paced furniture Retail Sales environment....

  • Furniture Retail Sales Associate

    2 weeks ago

    Naperville, United States Dufresne Spencer Group Full time

    HIRING IMMEDIATELY RETAIL SALES ASSOCIATES! TOP WRITERS MAKE OVER $100,000!! Ashley HomeStore is hiring energetic and friendly professionals to serve as Retail Sales Associates. The Retail Sales Associate is responsible for selling furniture, mattresses, and home dcor through outstanding customer service in a fast-paced furniture Retail Sales environment....

  • Travel Retail Sales Merchandiser

    2 months ago

    Naperville, United States SAS Retail Services Full time

    Join our team of Travel Retail Merchandisers! In this role, we handle product movement at retail. We display it, we move it, we track it; making sure stores and their product suppliers have the best opportunities for optimal sales. When you join the SAS Retail Services’ team as a Traveling Reset Merchandiser, you’ll be making a difference by ensuring the...

  • Retail Sales Associate

    5 months ago

    Naperville, United States Filson Full time

    In 1897 C.C. Filson began outfitting prospectors headed for the Gold Rush with tools and apparel strong enough for the toughest spots on earth. More than 100 years later, Filson remains committed to providing pioneers of all fields around the world with unfailing goods made from the highest quality materials available. Filson recognizes that it takes a...

  • Furniture Sales Associate

    2 weeks ago

    Naperville, United States Dufresne Spencer Group, LLC Full time

    HIRING IMMEDIATELY – RETAIL SALES ASSOCIATES! TOP WRITERS MAKE OVER $100,000!! Ashley HomeStore is hiring energetic and friendly professionals to serve as Retail Sales Associates.  The Retail Sales Associate is responsible for selling furniture, mattresses, and home décor through outstanding customer service in a fast-paced furniture Retail Sales...

  • Retail Sales Promoter

    2 weeks ago

    Naperville, Illinois, United States CDS (Club Demonstration Services) Full time

    We're seeking a highly motivated Retail Sales Promoter to join our team at CDS, an Advantage Solutions Company. As a key member of our sales team, you'll play a vital role in promoting food and beverage products to Costco members through sampling and demonstrations.About the RoleIn this exciting retail sales position, you'll have the opportunity to interact...

  • Sales Associate

    4 months ago

    Naperville, United States Drybar Shops Full time

    Overview: Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us thats blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients. Sales Associate / Customer Service Representative...

  • Retail Sales Representative

    2 months ago

    Naperville, United States TCC Wireless Full time

    Part -Time Retail Sales RepresentativeT-Mobile Premium Retailer - TCC WirelessBase pay and commission!The Retail Sales Representative (RSLSREP) enjoys a fast-paced and high energy environment. As an RSLSREP you are the connection between the customer and the T-Mobile brand. You are fun, energetic and fierce about the wireless industry and knowing your gear...

  • Retail Sales Representative

    2 months ago

    Naperville, United States TCC Wireless Full time

    Part -Time Retail Sales RepresentativeT-Mobile Premium Retailer - TCC WirelessBase pay and commission! The Retail Sales Representative (RSLSREP) enjoys a fast-paced and high energy environment. As an RSLSREP you are the connection between the customer and the T-Mobile brand. You are fun, energetic and fierce about the wireless industry and knowing your gear...

  • LOFT | Sales Associate | Main Street Promenade | Naperville, IL

    5 months ago

    Naperville, United States Ascena Retail Group Full time

    About usLOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like...

  • LOFT | Sales Associate | Main Street Promenade | Naperville, IL

    5 months ago

    Naperville, United States Ascena Retail Group Full time

    About us LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just...

  • Factory Sales Associate

    3 days ago

    Naperville, Illinois, United States Bullfrog Spas Full time

    About the RoleThe Factory Store Sales representative will be responsible for assisting in-store customers with the sale of spas, as well as receiving and responding to customer phone calls and emails. Additionally, this role will involve stock merchandising, maintaining the retail portion of the warehouse, and efficiently stacking and storing...

  • Sales Associate

    3 months ago

    Naperville, United States 7-Eleven Full time

    7-eleven - 1490 E Chicago Ave [Sales Associate / Team Member] As a Sales Associate at 7-Eleven, you'll: Provide prompt, efficient and courteous customer service; Drive sales through effective communication with customers; Maintain a clean, customer friendly environment in your franchisee's store; Ring sales and maintain cash control; Perform all regular...

  • Retail Store Associate

    3 months ago

    Naperville, United States Savers | Value Village Full time

    Description Job Title: Retail Store Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...

  • Naperville Retail Sales Associate Opportunity

    2 weeks ago

    Naperville, Illinois, United States Gold Standard Enterprises, Inc Full time

    Job SummaryWe are seeking a reliable and detail-oriented Part-Time Seasonal Store Associate to join our team at Gold Standard Enterprises, Inc. in Naperville.Key ResponsibilitiesThis role involves assisting in developing sales, maintaining productivity levels, and providing exceptional customer service while ensuring the safety and cleanliness of the...

  • Store Associate

    5 months ago

    Naperville, United States CVS Health Full time

    CVS Health - 1299 EAST OGDEN AVE. [Retail Sales / Team Member] As a Store Associate at CVS, you'll: Provide customer service by anticipating customer needs; Actively identify and resolve potential service issues; Perform cashier duties like handling cash, checks and credit card transactions; Maintain the sales floor by restocking shelves and checking in...

  • Retail Store Cleaning Associate

    6 months ago

    Naperville, United States TJX Companies Full time

    Style is never in short supply at our more than 500 Home. Goods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, ye Associate, Cleaning, Retail, Store, Customer Experience, Support

  • Sales Associate

    5 months ago

    Naperville, United States Hawk Mazda of Joliet Full time

    Hawk Mazda of Joliet is a dynamic and rapidly growing automotive group with multiple dealership locations across Illinois. As a trusted name in the industry, we are committed to excellence in every aspect of our operations, from sales and service to customer satisfaction and community engagement. Our Large Auto Dealership is looking for experienced,...

  • Retail Warehouse

    2 months ago

    Naperville, United States Savers | Value Village Full time

    Description Job Title: Retail Warehouse & Production Associate   Who we are:   As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores...

  • PT Sales Associate

    7 months ago

    Naperville, United States The Lovesac Company Full time

    Job Details Job Location Downtown Naperville - Naperville, IL Position Type Part Time Education Level High School   Salary Range $15.00 - $15.00 Hourly Travel Percentage Negligible Job Shift Any Job Category Sales Description We LOVE that you are interested in learning more about this role and what makes Lovesac unique! WHO we are? Here at Lovesac, our...