Field Trainer

4 weeks ago

Chester Springs, United States Automotive Technology Experts Full time

Champions Do More:

At Automotive Technology Experts (ATE), we understand the importance of providing fast and accurate automotive services. We service hundreds of customers that rely on us to ensure that the repairs they have completed are safe and that the vehicle will operate as the manufacturer had intended.

ATE was founded in 2019 to provide technological and electrical repair expertise in the collision industry that struggles to stay current with the rapidly changing technology in vehicles. We employ technicians across the country. Our growth will continue as we add team members that strive to be the best, commit to taking care of our customers, and continue to train so that they can accomplish team goals and obtain career advancement opportunities.

Responsibilities:

The position requires hands-on experience with the ability to teach and motivate others to learn. Key responsibilities include:

  • In-Market Field Technician Training
    • ATE Mobile Services (ADAS Calibrations, Diagnostics, Connector/Wire Repair, Programming, Relearns, etc.)
    • ADAS tool training, including how to protect and properly maintain tools
    • ATE customer service process, including how to effectively communicate with customers and how to document and bill for services performed
    • Show technicians how they can meet and/or exceed daily production sales goals
    • Teach Field Technicians when/how to get support
  • Support new markets with training and van setup
  • Facilitate classroom training for new hires
  • Provide ongoing Remote Training (Zoom or Teams) for continuous education and targeted training sessions
  • Maintain accurate records of all training activities
  • Collaborate on training projects, as needed
  • Miscellaneous duties as assigned
Qualifications:
  • 5+ years of automotive background servicing and diagnosing automotive systems
  • 2+ years working as an ADAS Calibration Technician, with advanced knowledge in ADAS and electrical services, equipment/tooling, and procedures
  • 2+ years of training experience (preferred)
  • Strong technological skills, including but not limited to: Outlook, Teams, PowerPoint, Word, etc.
  • Familiarity with industry standards, regulations, and safety protocols related to ADAS technologies
  • Strong problem-solving and troubleshooting abilities
  • Excellent interpersonal, communication, and presentation skills
  • Ability to adapt training approaches to different audiences and learning styles
  • Proven training and instructional design skills, with the ability to communicate complex concepts effectively
  • Exude professionalism showing passion for the industry with an unwavering drive to doing things correctly
  • Must be able to perform all services offered by ATE
  • Overnight travel required, 75% to 90% of time, depending on drivability of assigned market
  • Air travel required
  • A safe driving record and a valid Drivers License required
  • Ability to lift and carry up to 50 lbs.
  • Must be able to stand for long periods of time in automotive shop environments
Benefits:
  • Weekly Paycheck
  • Medical, Dental & Vision effective on start date
  • 401K Retirement Plan and Company Match
  • Transfer Between Markets
  • Paid Holidays & PTO

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