Marketing Support Agent

3 weeks ago

New Orleans, United States Solar Alternatives Full time
Why Solar Alternatives?

We believe in doing well by doing good Solar Alternatives' mission is to help our neighbors save money and secure a sustainable energy future with the best technology available. If you can support a high-technology product with purpose and value, then you may have a rewarding future in solar energy. Solar Alternatives specializes in Solar Energy, Standby Power, and Energy Efficiency, and in creating opportunity for those with the drive to set and achieve ambitious goals. We believe in recruiting, training and developing individuals with the attitude to assist clients and succeed.

Marketing Support Agent

The Marketing Support Agent (MSA) manages lead flow and quality control into the company CRM and develops the company referral program. The MSA is critical to the call center and service teams by ensuring all inbound marketing contacts enter the database with speed and accuracy to receive a prompt response with improved conversion.

Referrals are the company's best lead source by quality, cost, and reliable flow. The MSA is responsible for overseeing Advocator, the company's online client and employee referral system. This responsibility includes managing referrals and advocate development goals, implementing strategies and communication to build referral networks, and reporting on program growth and challenges.

The Marketing Support Agent reports to the Call Center Supervisor.

Responsibilities Include:
  • Receive and process incoming leads from all sources including inbound calls, referral system, email, partners, paid leads, events, and slack channel.
  • Regularly review automated lead sources and ensure nominal lead flow and intake.
  • Confirm successful manual and automated lead intake to CRM through data verification.
  • Coordinate with internal teams to ensure assignment and lead flow policies are followed.
  • Build and maintain relationships with advocates through regular communication and networking efforts.
  • Ensure successful follow-up with referrals by clarifying referral details and coordinating with advocates when needed.
  • Originate ongoing and special referral campaigns for internal, client, and general public program engagement.
  • Provide the Call Center Supervisor with weekly lead source reports and engagement efforts.
Requirements
    • Organized and goal-minded with phone calls and email.
    • Strong computer and MS Office skills
    • Excellent Communication Skills- Persuasive & Friendly
    • Consistent work schedule and availability
    • Ability to stay sharp, professional, and bright eyed with all contacts.
    • Ability to adapt to changing marketing and messaging requirements.
    • Ability to make outbound dials as needed in the call center.
    • Ability to work 40-50 daytime hours per week.
Benefits
  • Position includes salary plus success bonuses, $40k-60k expected earnings
  • Advanced product and sales training to ensure success
  • Unlimited earning potential, with commission and bonuses
  • Two weeks paid leave, plus 7 bank holidays
  • Use of professional company tools including customized CRM and VOIP system
  • Qualified leads from the best sources available
  • The peace of mind that comes with offering only best in class products, installation, and services
  • Health insurance, vision, dental benefits standard
  • 401K with company match

  • Marketing Support Agent

    1 month ago

    New Orleans, United States Solar Alternatives Full time

    Job DescriptionJob DescriptionWhy Solar Alternatives?We believe in doing well by doing good! Solar Alternatives' mission is to help our neighbors save money and secure a sustainable energy future with the best technology available. If you can support a high-technology product with purpose and value, then you may have a rewarding future in solar energy....

  • Summer Intern

    1 week ago

    New Orleans, United States Jonathan Stewart - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Summer Intern - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a...

  • Summer Intern

    2 days ago

    New Orleans, United States Jonathan Stewart - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Summer Intern - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a...

  • Account Manager

    6 days ago

    New Orleans, United States Nick Pontiff - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a...

  • Account Representative

    6 days ago

    New Orleans, United States Marvin Leblanc - State Farm Agent Full time

    Job DescriptionJob Description** Fully remote - must reside in Louisiana, prior State Farm experience preferred **Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only...

  • Marketing Coordinator

    2 days ago

    New Palestine, United States Adam Jurs - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Marketing Coordinator - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you...

  • Customer Service Manager

    6 days ago

    New Orleans, United States Harry Johnson - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in New Orleans, LA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Harry Johnson - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto,...

  • Life/Health Insurance Position

    6 days ago

    New Orleans, United States Marvin Leblanc - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:Marvin Leblanc - State Farm Agent is seeking a qualified and empathetic professional for the role of Life/Health Insurance Position - State Farm Agent Team Member. As a customer-oriented expert, you will market the best Life/Health insurance services and products to benefit clients and their families. Your sales...

  • Life/Health Insurance Position

    6 days ago

    New Orleans, United States Jonathan Stewart - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:Jonathan Stewart - State Farm Agent is seeking a qualified and empathetic professional for the role of Life/Health Insurance Position - State Farm Agent Team Member. As a customer-oriented expert, you will market the best Life/Health insurance services and products to benefit clients and their families. Your...

  • Marketing Associate

    1 week ago

    New Haven, United States Beth Shutko - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...

  • Marketing Associate

    6 days ago

    New York, United States Sammy Martinez - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Brooklyn, NY is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Sammy Martinez - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home...

  • Marketing Representative

    6 days ago

    New York, United States Sammy Martinez - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewDo you have aspirations to run your own business? If so, you may want to consider working in the office of Sammy Martinez - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer relationships...

  • Marketing Associate

    6 days ago

    New York, United States Austin Raab - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in New York, NY is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Austin Raab - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home...

  • Marketing Representative

    1 week ago

    New Orleans, United States Johnson & Johnson Full time

    Job DescriptionJob DescriptionDescription:This position will achieve the overall sales goals of Louisiana by providing a presence for Johnson & Johnson and JJPF in the Louisiana property and casualty insurance market. Tasked with creating and maintaining business relationships with the independent agents in Louisiana, this person will identify opportunities...

  • Marketing Representative

    2 days ago

    New Orleans, United States Johnson & Johnson Full time

    Job DescriptionJob DescriptionDescription:This position will achieve the overall sales goals of Louisiana by providing a presence for Johnson & Johnson and JJPF in the Louisiana property and casualty insurance market. Tasked with creating and maintaining business relationships with the independent agents in Louisiana, this person will identify opportunities...

  • Office Manager

    6 days ago

    New Orleans, United States Sarah Lyle - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryEmployee discountsHealth insurancePaid time offROLE DESCRIPTION:As an office manager with the Sarah Lyle Agency, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution...

  • Real Estate Agent

    1 week ago

    New Orleans, United States Fathom Realty Full time

    Job DescriptionJob DescriptionWe offer a flat transaction fee with no splits.*Teams will charge more for provided leads. This is an independent contract position- Commission only. Applicant MUST have a Real Estate License or be close to getting licensed.What we provide:On-the-job training - One on One 12 week mentoring program for new agentsAccess to...

  • Level 2 Brand Agent Application

    1 week ago

    New Orleans, United States MyBrandForce ZipRecruiter Full time

    Job DescriptionJob DescriptionMeet your new favorite gig.When you join MyBrandForce, you'll complete local retail assignments for well-known brands using your smartphone. Being a Brand Agent is great fit for everyone and anyone looking for a flexible schedule! Whether you're a truck driver, a stay-at-home parent, a full-time office worker, or fully...

  • Security National Final Expense Agent

    2 weeks ago

    New Orleans, United States Pope Insurance Group (A Security National Life Insurance Company Agency) Full time

    Job DescriptionJob DescriptionUnlicensed Candidates need not to applyCalling all life insurance agents who are self-motivated and want a career opportunity in the final expense industry At Security National Life Insurance Company, we are seeking life insurance agents to join our team!Full time & Part time  openings are available for self-motivated licensed...

  • Office Manager

    7 days ago

    New York, United States Victoria Anderson - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Office Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a...