Patient Services Representative II

3 weeks ago

Canton, United States Midwest Vision Partners Full time

Greet patients as they arrive and leave our clinic in a friendly manner. The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed.

Schedule:

Monday-Friday

8:00am-5:00pm

What you will be doing

  • Greet and check in patients in a friendly, courteous, and professional manner.
  • Accurately enter/update/verify insurance information and patient demographics and work with several medical computer programs.
  • Completes patient registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtains and documents missing information required for registration.
  • Prepares paperwork for patient visits.
  • Verifies patient benefits and eligibility, when needed. Collects all necessary co-pays, deductibles, and co-insurance, as needed. Responds to questions regarding accounts status, payment arrangements, and concerns. Resolves billing or charge disputes or forwards problem accounts to the appropriate individual for resolution.
  • Monitors patient flow, adjusts workflows, and notifies the clinical staff of any pertinent information and changes.
  • Acts as a liaison between patients, guests, back office staff and providers.
  • Reconciles cash against daily charge and cash reports.
  • Schedule and confirm patient appointments as needed.
  • Create, distribute, and file new patient charts/medical records.
  • Perform clerical tasks such as copying, sorting, scanning, and faxing.
  • Properly check out patients, including collecting appropriate co-pays, past due balances, and fees; ensuring proper completion of all forms; updating medical records as needed, etc.
  • Keep the front desk area and waiting room clean and tidy and re-stock with necessary supplies
  • Comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook.
  • Perform any other duties as assigned
What you know

Required
  • High school diploma or GED
  • Strong verbal and written communication skills
Desire
  • Telephone operator or high call volume experience
  • Proficient in all PSR I duties and has more than 1 year of experience
What you will receive
  • Competitive wages
  • Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
  • Generous paid time off (PTO) program
  • Seven (7) company paid holidays
  • 401(k) retirement plan with company match
  • An organization focused on People, Passion, Purpose and Progress
  • Inspirational culture


About Midwest Vision Partners

Midwest Vision Partners was founded in 2019 to build a premier eye care platform in partnership with Alpine Investors, a San Francisco-based private equity firm. Alpine is a strong supporter of MVP, given their PeopleFirst™ philosophy, unparalleled track record, significant financial resources, and a commitment to building a platform that includes physician leadership at the highest levels.

Headquartered in Chicago, our mission is to provide world-class support to ophthalmologists and optometrists, enabling them to focus on improving patients' vision to help people live their best lives. Today, MVP's network consists of 16 practices, 125 physicians, and roughly 1500 employees providing medical and surgical eyecare services at over 60 locations throughout the Midwest. We strive to be the premier provider of eyecare in the Midwest through a culture of collaboration and excellence.

  • Patient Service Representative

    6 months ago

    Canton, United States Southeast Primary Care Partners Full time

    At Southeast Primary Care Partners and Southeast Medical Group, we strive to be the industry's leading healthcare provider and employer of choice. We welcome professionals enthusiastic about joining an organization with boundless opportunities and an unmatched purpose. Our mission is to provide the best quality healthcare and bettering the lives of the...

  • Phlebotomist Patient Services Representative

    4 weeks ago

    Canton, United States GTT, LLC Full time

    Job Title: Phlebotomist Patient Services RepresentativeContract Duration: 3+ MonthsLocation: Canton, GAWork Type: OnsiteJob Description:Are you a skilled phlebotomist with a passion for providing exceptional patient care? As a Phlebotomist Patient Services Representative, you'll play a vital role in ensuring accurate lab results and a positive patient...

  • Patient Service Representative

    6 months ago

    Canton, United States Southeast Primary Care Partners Full time

    At Southeast Primary Care Partners and Southeast Medical Group, we strive to be the industry's leading healthcare provider and employer of choice. We welcome professionals enthusiastic about joining an organization with boundless opportunities and an unmatched purpose.Our mission is to provide the best quality healthcare and bettering the lives of the people...

  • Phlebotomist Patient Services Representative

    10 hours ago

    North Canton, United States GTT, LLC Full time

    Job Title: Phlebotomist Patient Services RepresentativeLocation: North Canton, OHDuration: 2 months ContractWork Type: OnsitePay Range: $17 - $21/HrShift: Monday - Wednesday: 8 AM - 4 PM, Thursday: 8 AM - 3:30 PM, Friday: 8 AM - 3 PMJob Description:Are you a compassionate and skilled healthcare professional looking for a rewarding opportunity? We're seeking...

  • Customer Service Representative

    2 months ago

    Canton, United States Automation Personnel Services Inc Full time

    Automation Personnel Services is looking for a Customer Service Representative for a company based in Canton, GA that produces industrial motor control products. In this role, you will primarily be responsible for performing an array of duties such a Customer Service, Customer Service Representative, Representative, Staffing, Retail, Automation

  • Customer Service Representative

    1 month ago

    Canton, United States Amerivet Services LLC Full time

    Primary Responsibilities Telephone Communication •Answers incoming telephone calls by the third ring, using proper telephone etiquette. This includes using a three-part greeting and asking callers before placing them on hold. •Operates a multiple-line telephone system. Answers incoming lines, places callers on hold, transfers calls, and pages staff...

  • Patient Service Representative

    7 days ago

    North Canton, United States Hartford Healthcare Full time

    Description Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Monday, Wednesday and Friday 7am-3:30pm. Tuesday and Thursday 10:30am-7pm. Work where every moment matters. Every day, almost 20,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite...

  • Fire Service Technician II

    1 week ago

    Canton, United States Johnson Controls Full time

    Be part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to make a difference.What we offer:Competitive...

  • Fire Service Technician II

    11 hours ago

    Canton, United States Johnson Controls Full time

    Be part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to make a difference.What we offer:Competitive...

  • Customer Service Representative

    1 month ago

    Canton, United States BellStores Inc Full time

    Customer Service Representative Job DescriptionBellStores Inc is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the direct link between the company and the customer, providing exceptional customer service.Key Responsibilities:Provide fast, efficient, and friendly service to customers.Handle money...

  • Relief Customer Service Representative Driver

    6 months ago

    Canton, United States Aramark Uniform Services Full time

    The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements.AUS operates in a very competitive environment and successful "Relief CSR" must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals.As...

  • Customer Service Representative

    2 months ago

    Canton, United States Domino's Pizza LLC Full time

    Company DescriptionJob Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include...

  • Customer Service Representative

    1 month ago

    Canton, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive experienceTake customer orders using our technology and Point of...

  • Customer Service Representative

    1 month ago

    Canton, Georgia, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's Pizza LLC, we're looking for a skilled Customer Service Representative to join our team. As a key member of our front-of-house team, you'll be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide them with a...

  • Customer Service Representative

    1 month ago

    Canton, Michigan, United States Domino's Franchise Full time

    Job DescriptionDomino's Pizza is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.Key Responsibilities:Greet customers and provide exceptional serviceOperate the cash register and process transactionsMaintain a clean and organized work environmentMeet productivity and quality...

  • Customer Service Representative

    1 month ago

    Canton, United States U-Haul Full time

    Customer Service Representative Job DescriptionAre you a people person looking for a new challenge? Do you enjoy helping others and providing exceptional customer service? U-Haul is seeking a friendly and motivated Customer Service Representative to join our team!As a Customer Service Representative, you will be the face of U-Haul's exceptional service,...

  • Customer Service Representative

    2 months ago

    Canton, United States Micro Tech Staffing - Marietta Full time

    Job DescriptionJob DescriptionJoin Our Team as a Customer Service Representative!Are you passionate about helping others and delivering exceptional service? We are seeking a friendly and motivated Customer Service Representative to join our dynamic team! If you thrive in a fast-paced environment and enjoy making a positive impact, this is the opportunity for...

  • Customer Service Representative

    23 hours ago

    Canton, Georgia, United States Wal-Mart Stores , Inc. Full time

    Job Title: Customer Service RepresentativeWe are seeking a friendly and empathetic Customer Service Representative to join our team at Wal-Mart Stores, Inc. in Holly Springs, GA. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, addressing customer concerns, and resolving issues promptly and...

  • Customer Service Representative

    3 weeks ago

    Canton, United States Circle K Full time

    Circle K - 5127 Fulton Dr NW [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...

  • Customer Service Representative

    3 months ago

    Canton, United States U-Haul Full time

    Location: 2127 Marietta Hwy, Canton, Georgia 30114 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...