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Underwriting Account Service Associate

1 month ago

Chicago, Illinois, United States Zurich Full time

What can go right when you can grow your career?
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, we have over 150 years of experience, serve more than 25 industries, and insure 90% of the Fortune 500. Zurich strives to provide ongoing career development opportunities so you can reach your full potential and foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. With the support of people like you, we are optimistic about leading the next evolution of the insurance industry. Join us in building a brighter future for our people, our customers and the communities we serve.
Zurich North America is currently hiring an Underwriting Account Service Associate to join the Large Casualty team As an Underwriting Account Service Associate, you will support and work closely with experienced Underwriters in the review and analysis of risks. You will enjoy the opportunity to fully apply and hone your research and analytical skills to effectively assess risk and grow your career.
This is a hybrid work position; however, the candidate selected for this opportunity should be able to report into one of the following North American office locations: Chicago, IL.
In this role you will be responsible for:
Reviews, evaluates, and summarizes risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination.
Follows instructions from Underwriters in areas of policy rating, subjective pricing, policy construction, coverages & exclusions, mandatory forms, etc. to accurately quote and issue policies.
Provides account servicing support in collaboration with Underwriter and Manager, with responsibility for end-to-end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products.
Responds to written, verbal telephone inquiries appropriately and on time under close supervision by Underwriter and/or Manager. Working collaboratively with assigned underwriters.
Supports Underwriter with broker/agent/distributor/customer interactions by providing basic customer service skills.
Basic Qualifications:
Bachelor's degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area
OR
Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area
OR
High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area
AND
Knowledge of data collection and analysis
Microsoft Office experience
Preferred Qualifications:
Insurance industry knowledge
Knowledge of processing, rating and policy management systems used in the insurance industry
Strong verbal and written communication skills
Superior skills in relationship building, active listening with customers and coworkers
Customer service experience
Enjoys working with details and providing accurate data in a timely manner
Self-directed to meet deadlines
Multi-tasking skills
5% Travel
As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time.
A future with Zurich. What can go right when you apply at Zurich?
Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation.
Location(s): Chicago, IL
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No

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