Client Services Specialist, Music Distribution
2 weeks ago
Create Music Group is an LA-based digital music company that provides artists and labels with distribution, rights management, and creative services. We monetize billions of monthly music streams and have collected over millions in previously unclaimed revenue for artists and labels. Clients include Ice Spice, Future, JLo, City Girls, Slander, Marshmello, Don Diablo, Trippie Redd, Migos, and more.SUMMARY:The Client Services Specialist will be the primary point of contact on the Distribution team for our clients, assisting them with inquiries and providing exceptional support.RESPONSIBILITIES:Provide excellent customer service to our clients via email, and live chat.Assist customers with platform questions, troubleshooting and general distribution inquires.Answer product-related questions and provide information about our music catalog, releases, and promotions.Handle customer complaints and escalate complex issues to management.Maintain accurate records of customer interactions and transactions using our CRM system.Stay informed about industry trends, new music releases, and upcoming events to provide informed recommendations to customers.Contribute to the continuous improvement of our customer service processes and procedures.QUALIFICATIONS:High School Diploma or Bachelor's Degree in Business Administration or a related field3+ years experience in customer service or a related field, preferably in the music industry.Strong understanding of DSPs (Spotify, SoundCloud, iTunes/Apple Music, Pandora, Tik Tok, YouTube, etc.)Excellent communication and interpersonal skills, with a positive attitude and a customer-centric approach.Ability to multitask and prioritize in a fast-paced environment.Proficiency in computer skills, including experience with CRM software and Microsoft Office.Strong problem-solving and time management skills.Ability to work effectively both independently and as part of a team.PAY SCALE:$22.00 - $24.00Create Music Group is an equal opportunity employer dedicated to diversity and inclusion. We invite qualified candidates to apply by submitting a resume and/or a cover letter that highlights how they can contribute to the company's strategic and operational goals.
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Client Services Specialist, Music Distribution
3 weeks ago
Los Angeles, United States Create Music Group Full timeJob DescriptionJob DescriptionCreate Music Group is an LA-based digital music company that provides artists and labels with distribution, rights management, and creative services. We monetize billions of monthly music streams and have collected over millions in previously unclaimed revenue for artists and labels. Clients include Ice Spice, Future, JLo, City...
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Music Publishing Assistant
3 weeks ago
Los Angeles, United States Create Music Group Full timeJob DescriptionJob DescriptionCreate Music Group is an LA-based digital music company that provides artists and labels with distribution, rights management, and creative services. We monetize billions of monthly music streams and have collected over millions in previously unclaimed revenue for artists and labels. Clients include Ice Spice, Future, JLo, City...
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Music Project Management Intern
3 weeks ago
Los Angeles, United States Create Music Group Full timeJob DescriptionJob DescriptionCreate Music Group is an LA-based digital music company that provides artists and labels with distribution, rights management, and creative services. We monetize billions of monthly music streams and have collected over millions in previously unclaimed revenue for artists and labels. Clients include Ice Spice, Future, JLo, City...
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Music Project Management Intern
4 days ago
Los Angeles, United States Create Music Group Full timeJob DescriptionJob DescriptionCreate Music Group is an LA-based digital music company that provides artists and labels with distribution, rights management, and creative services. We monetize billions of monthly music streams and have collected over millions in previously unclaimed revenue for artists and labels. Clients include Ice Spice, Future, JLo, City...
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Commerce Coordinator
2 days ago
Los Angeles, United States Create Music Group Full timeCreate Music Group is an LA-based digital music company that provides artists and labels with distribution, rights management, and creative services. We monetize billions of monthly music streams and have collected over millions in previously unclaimed revenue for artists and labels. Clients include Ice Spice, Future, JLo, City Girls, Slander, Marshmello,...
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Commerce Coordinator
6 days ago
Los Angeles, United States Create Music Group Full timeJob DescriptionJob DescriptionCreate Music Group is an LA-based digital music company that provides artists and labels with distribution, rights management, and creative services. We monetize billions of monthly music streams and have collected over millions in previously unclaimed revenue for artists and labels. Clients include Ice Spice, Future, JLo, City...
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Client Support Manager
2 weeks ago
Los Angeles, California, United States FUGA Full timeFUGA provides forward-thinking music distribution, technology, and marketing services to forward-thinking music companies. Working at the heart of the music industry with more than 800 clients, including Beggars Group, Epitaph, Naxos and Ninja Tune, FUGA is the world's leading full-service B2B music distributor.FUGA works at the forefront of music...
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Marketing Intern, Flighthouse
2 weeks ago
Los Angeles, United States Create Music Group Full timeCreate Music Group is an LA-based digital music company that provides artists and labels with distribution, rights management, and creative services. We monetize billions of monthly music streams and have collected over millions in previously unclaimed revenue for artists and labels. Clients include Ice Spice, Future, JLo, City Girls, Slander, Marshmello,...
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Marketing Intern, Flighthouse
2 days ago
Los Angeles, United States Create Music Group Full timeCreate Music Group is an LA-based digital music company that provides artists and labels with distribution, rights management, and creative services. We monetize billions of monthly music streams and have collected over millions in previously unclaimed revenue for artists and labels. Clients include Ice Spice, Future, JLo, City Girls, Slander, Marshmello,...
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Paid Media Intern, Flighthouse
2 days ago
Los Angeles, United States Create Music Group Full timeCreate Music Group is an LA-based digital music company that provides artists and labels with distribution, rights management, and creative services. We monetize billions of monthly music streams and have collected over millions in previously unclaimed revenue for artists and labels. Clients include Ice Spice, Future, JLo, City Girls, Slander, Marshmello,...
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Client Services Specialist
2 weeks ago
Los Angeles, California, United States teamworkonline Full timeAbout AXSAXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we've consistently pushed the industry forward and improved experiences for fans, making...
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Marketing Intern, Flighthouse
3 weeks ago
Los Angeles, United States Create Music Group Full timeJob DescriptionJob DescriptionCreate Music Group is an LA-based digital music company that provides artists and labels with distribution, rights management, and creative services. We monetize billions of monthly music streams and have collected over millions in previously unclaimed revenue for artists and labels. Clients include Ice Spice, Future, JLo, City...
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Paid Media Intern, Flighthouse
2 weeks ago
Los Angeles, United States Create Music Group Full timeJob DescriptionJob DescriptionCreate Music Group is an LA-based digital music company that provides artists and labels with distribution, rights management, and creative services. We monetize billions of monthly music streams and have collected over millions in previously unclaimed revenue for artists and labels. Clients include Ice Spice, Future, JLo, City...
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Paid Media Intern, Flighthouse
4 days ago
Los Angeles, United States Create Music Group Full timeJob DescriptionJob DescriptionCreate Music Group is an LA-based digital music company that provides artists and labels with distribution, rights management, and creative services. We monetize billions of monthly music streams and have collected over millions in previously unclaimed revenue for artists and labels. Clients include Ice Spice, Future, JLo, City...
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Marketing Intern, Flighthouse
4 days ago
Los Angeles, United States Create Music Group Full timeJob DescriptionJob DescriptionCreate Music Group is an LA-based digital music company that provides artists and labels with distribution, rights management, and creative services. We monetize billions of monthly music streams and have collected over millions in previously unclaimed revenue for artists and labels. Clients include Ice Spice, Future, JLo, City...
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Client Services Specialist II
2 weeks ago
Los Angeles, California, United States teamworkonline Full timeAbout AXSAXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we've consistently pushed the industry forward and improved experiences for fans, making...
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Client Services Specialist
2 weeks ago
Los Angeles, United States Bernard Nickels & Associates Full timeJob Title: Client Services Specialist Department: Conference and Events Summary: The Client Services Specialist will provide high-quality service to lawyers, clients, staff, and visitors requiring conference center services. Responsibilities include conference room scheduling using the Event Management Software System (EMS), reservations, confirmations,...
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Senior Director, Música Mexicana
2 weeks ago
Los Angeles, United States Sony Music Entertainment Full timeAs Senior Director, Música Mexicana, your responsibilities include overseeing strategic relationships, providing sales and marketing guidance, and keeping our Los Angeles clients updated on the latest trends and developments in the Mexican music industry. You must possess a genuine passion for Mexican music and the ability to spot and harness sales trends...
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Client Service Specialist
2 weeks ago
Los Angeles, United States Saunders Staffing Agency Full timeThe Client Service Specialist provides administrative client services to both internal and external clients.In this capacity, the Client Service Specialist will:Maintain a consistent physical presence required to facilitate an interactive and collaborative environment ensuring that assignments, cross-training, and peer-level support are optimized to provide...
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Client Service Specialist
7 days ago
Los Angeles, United States Saunders Staffing Agency Full timeJob DescriptionJob DescriptionThe Client Service Specialist provides administrative client services to both internal and external clients.In this capacity, the Client Service Specialist will:Maintain a consistent physical presence required to facilitate an interactive and collaborative environment ensuring that assignments, cross-training, and peer-level...