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Repair Coordinator
1 month ago
Level
Entry
Job Location
CTS Engines Fort Lauderdale - Fort Lauderdale, FL
Position Type
Full Time
Travel Percentage
Negligible
Job Category
Admin - Clerical
Description
POSITION SUMMARY:
Routes parts out for repair to MRO repair shops and works alongside the Planners to ensure parts are returned on time and meet our customers' requirements.
JOB RESPONSIBLITIES:
- Create repair orders for parts being sent out for repairs
- Handles customer issues regarding material services activities
- Analyzes vendors requests- emails triage, processing and follow-up.
- Participate in special projects - customers' and vendor meetings, conference calls.
- Controls the returns of unserviceable parts and constantly updates database
- Monitors backorder and repair order management, maximizing the efficiency of inventory and overall material costs.
- Interacts and follows up with several departments/ sites to resolve customer issues concerning exchanges, part returns, including issues of quantities, technical specifications, serial numbers, etc.
- Attend daily, weekly, etc. meetings to ensure knowledge of area to better assist customers and team
- Continually seeks opportunities in improve process flow and work efficiency.
- Performs other tasks as requested periodically.
Education:
- High School Diploma.
- Minimum 3 years' experience in Aviation Material Support & Services activities.
- Familiarization of aircraft parts; CF6-80A, CF6-50, CF6-80C2, PW2000
- Experience with Quantum.
- Knowledge of aircraft engine parts
- Demonstrate negotiation techniques, and customer services techniques.
- Analysis and planning skills
- Good oral and written communication skills
- Detail oriented
- Strong organizational skills and the ability to multi-task.
- Comprehends value-based management fundamentals (Shareholder Satisfaction x Customer Satisfaction x Employee Satisfaction)
- Proficient in Internet Explorer, Microsoft office (Word, Excel, PDF).
- Proficient in logistics movements
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