Center Manager

3 weeks ago

Oakland, United States European Wax Center Full time

A top client is searching for a Center Manager for one of their Castro Valley locations. As a full-time Center Manager for a fast-growing beauty franchise, you will use your expertise to ensure every moment is an opportunity for confidence Our Center Manager will have the opportunity to develop, inspire, and motivate a team of Guest Service Associates and Specialists to achieve their personal best. Our ideal candidate is passionate about details and lives the culture and brand promise that makes our company unique - confidential search.

As the Center Manager, you will:

  • Set and achieve daily/monthly/annual goals for the center and the associates
  • Supervise, motivate, inspire, and coach associates in achieving their professional best
  • Celebrate positive associate performance and identify opportunities for improvements
  • Manage the guest experience and any issues that arise in a timely solution-driven manner
  • Analyze business trends to schedule staff and manage time off requests accordingly
  • Interview, hire, and train new associates as needed
  • Own and be accountable for creating a positive work environment that increases productivity and reduces turnover
  • Grow and encourage culture within the center
  • Provide an exceptional associate and guest experience

To be successful in this role, you must:

  • Have 1 to 3 years of retail management experience, preferably with relevant industry experience.
  • Be flexible with your work schedule - including morning, evening, and weekends; Able to work 40+ hours a work week.
  • Have demonstrated success in achieving selling and operational excellence by hiring, leading, retaining, motivating, and developing effective team members.
  • Be highly resourceful, flexible, and able to solve problems promptly.
  • Have the ability to build and maintain relationships with associates and business landscape knowledge.
  • Possess excellent organizational and time management skills.
  • Have experience coaching, developing, and motivating those around you.
  • Demonstrate an ability to develop and lead a team that drives results.
  • Have the ability to communicate effectively across multiple platforms at all levels.
  • Possess strong customer service orientation and an obsession with creating the ultimate Team Member and guest experience.
  • Be proficient in Microsoft Office Suite.

Salary Description - Base $50k +$15k Bonus AND Commission Potential.

  • 401(k) Retirement Savings Plan
  • Medical, Dental, Vision, and Disability Insurance
  • Paid Time Off
  • Discounts on services and retail products
  • Advancement opportunities for those wanting to further their development within the organization.

This confidential search supports one of the fastest-growing beauty franchises in the country Don’t miss the opportunity to be part of one of the largest and most reputable companies in the beauty industry. If you are interested, please apply now

#INDPE2023

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