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Operational Compliance Claims Specialist
3 months ago
Operational Compliance Claims Specialist Torrance, CALIFORNIA, United States of America About Breville Over the past 80+ years Breville has grown to become an iconic global brand, delivering kitchen products to over 70 countries around the globe. Breville enhances people’s lives through the delivery of brilliant innovation and thoughtful design based on deep consumer insights, empowering people to do things more impressively or easily than they’d thought possible in their own home and ultimately allowing them to “Master Every Moment”. A career at Breville is truly a one-of-a-kind experience. It’s more than working for a global leader; it’s an opportunity to be a part of something that impacts people all over the world. About the role We are seeking an experienced Logistics Claims Specialist responsible for processing and reconciling customer claims, posting and maintaining documentation of chargebacks for large retailers. In addition, the individual will be responsible for SIOC certification and tracking of carrier performance with 3PL. They offer support with the maintenance of logistics policies, administer, and maintain compliance programs; coordinate with Finance and Sales teams to promote accurate and timely processing of claims. Key responsibilities include: Monitor, dispute and minimize chargebacks with Amazon & other accounts Investigate and resolve non-compliance issues, shortage claims, operational chargebacks Process disputes and respond to product inquiries Maintain operational performance using portal metrics tracking and reporting Lead process improvements, recommend best practices to eliminate penalties Maintain accurate & professional communication with partners and cross-functional teams Work collaboratively across departments to achieve necessary compliance requirements Monitor outbound transportation shipments with 3PL We’re Interested in Hearing from People Who Have: Accounting Experience preferred 2-5 years’ experience managing Amazon (Vendor Central accounts preferred) 1-5 years’ transportation experience (monitoring FTL/LTL shipments) Advanced knowledge of Microsoft Excel required Knowledge of 3PL, EDI, WMS, TMS, D365, Salesforce a plus Detail oriented, organized, strategic and analytical thinker What we offer you: Competitive compensation package A fun and rewarding team environment Opportunity to work for an Australian Stock Exchange listed company Employee assistance program Paid parental leave policy Employee discounts of up to 50% on all our electrical products Corporate health and wellness benefits such as gym discounts, yoga classes, fruit, and more To Apply Come and make your mark with this global leader by applying today via the Apply Now button. Breville Group is proud to be an Equal Employment Opportunity Employer. #J-18808-Ljbffr
