Current jobs related to Lead CSR - Columbus - Fifth Third

  • Lead CSR/Teller

    1 month ago

    Columbus, United States Fifth Third Full time

    Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible and accountable...

  • Lead CSR/Teller

    2 months ago

    Columbus, United States Fifth Third Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible and accountable for...

  • CRNA Opportunity in Southwestern Ohio

    3 weeks ago

    Columbus, Ohio, United States Medical Search International Full time

    Job Details:Location: Southwestern OhioSpecialty: CRNARequirements: Active OH license, Active DEA, CSR, Board Certification REQUIREDSchedule: Flexible clinic hours (FT/PT)Duration: Ongoing neededCompensation: $215/hr + (negotiable)Benefits: Travel, lodging (if needed), and malpractice providedClient Overview:Our client is a leading provider of innovative...

  • Cardiac Electrophysiologist

    2 weeks ago

    Columbus, Ohio, United States Austin Major Group Full time

    Locum Cardiac Electrophysiologist OpportunityAustin Major Group is seeking a highly skilled Cardiac Electrophysiologist to join our team on a locum basis. As a key member of our cardiac care team, you will be responsible for providing expert care to patients with cardiac rhythm disorders.Key Responsibilities:Perform inpatient EP consults and casesManage an...

  • Cardiology Physician

    2 weeks ago

    Columbus, Ohio, United States SUMO Medical Staffing Full time

    Job Title: Cardiology PhysicianJob Type: Locum TenensLocation: OhioJob Description:We are seeking a skilled Cardiology Physician to join our team on a locum tenens basis. The ideal candidate will have experience in non-invasive cardiology and be comfortable working in a hospital-based setting.Responsibilities:Perform stress tests and other non-invasive...

  • Cardiologist

    2 weeks ago

    Columbus, Ohio, United States Austin Major Group Full time

    We are seeking a highly skilled Non-Invasive Cardiologist to join our team at Austin Major Group. This is an exciting opportunity to work with a top-ranked hospital known for its comprehensive cardiovascular care.Position Details:Work Schedule: Monday through Friday, 8 AM - 5 PMCall Schedule: 1:5 weekend rounding and callDuration: Approximately 9...

  • Project Architect

    1 month ago

    Columbus, Ohio, United States MA Design Full time

    About the RoleWe are seeking a highly skilled Project Architect to join our team at MA Design. As a key member of our design team, you will be responsible for leading the development of architectural design and technical aspects of projects.Key ResponsibilitiesLead the production of design phase models, drawings, and construction documents using Revit.Review...

  • Project Architect

    4 weeks ago

    Columbus, United States MA Design Full time

    DescriptionAt MA Design, we believe that great design has the power to transform lives and communities. We are a team of passionate architects, designers, and thinkers who are committed to creating spaces that inspire, uplift, and enrich the human experience.If you are passionate about design, driven by a desire to make a meaningful impact, and thrive in a...

  • Project Architect

    3 weeks ago

    Columbus, United States MA Design Full time

    DescriptionAt MA Design, we believe that great design has the power to transform lives and communities. We are a team of passionate architects, designers, and thinkers who are committed to creating spaces that inspire, uplift, and enrich the human experience.If you are passionate about design, driven by a desire to make a meaningful impact, and thrive in a...

  • Construction & Operations Manager

    3 days ago

    Columbus, United States E V Bishoff Company Full time

    Job DescriptionJob DescriptionDescription:DescriptionThe Operations Manager oversees and directs all aspects of facilities maintenance and operations and lead their team through their scheduling and project follow-up. This position requires a hands-on manager who will complete maintenance items and supervise others to do the same. The Operations Manager...

Lead CSR

2 months ago

Columbus, United States Fifth Third Full time
Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible for the most complex duties of a CSR, exercising considerable independent judgement. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Customer Experience:

•Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met

•Provide follow up to customer questions and find solutions to address issues

•Be responsive and timely with correspondence to keep lines of communication open and clear

•Maintain a position of trust and responsibility by keeping all customer business confidential

•Follow the Bancorp Code of Business Conduct and Ethics and other related policies, always maintaining ethical behavior.

Operations:

•Collaborate with Financial Center Manager to ensure all monthly cash counts are completed.

•Partner with Financial Center Manager to gather and report monthly FCA requests.

•Perform daily office responsibilities, working with the CSR and Bankers, to maintain the efficient operation of the office.

•Maintain a balancing record that is in line with policy. Find and correct outages and assist others as needed.

•Maintain knowledge of the bank policies and financial center procedures and take responsibility to keep up to date on any changes.

•Demonstrate sound judgment in decision making, abiding to established guidelines and procedures.

•Assist in training newly hired Customer Service Representative

Referrals:

•During customer interactions and Customer Outreach identify customer needs and refer customers to Bankers and business partners, as appropriate, for a consultative conversation

•Build and maintain a working knowledge of the Retail products and services offered

•Utilize appropriate tools for all referrals sent to personal bankers and business partners for tracking purposes

Perform other duties as assigned

SUPERVISORY RESPONSIBILITIES: None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

•High school diploma/GED.

•Work involves extensive cash handling.

•Position requires in-depth knowledge of retail policies and procedures, to perform the essential duties with minimal supervision.

•Work involves contact with the public, adhere to dress code guidelines.

•Must have the ability to interact comfortably and confidently with the public.

•Work requires the ability to take initiative and demonstrate sound judgment in decision-making and problem resolution.

•Act as a leader and a resource for both customers and platform team.

•Demonstrate the company's core values, work as one bank, take accountability, be respectful & inclusive, act with integrity.

•Need to have flexibility in scheduling.

WORKING CONDITIONS:

•Normal office environment.

•Extensive viewing of computer screens.

Lead CSR / Teller - Worthington - Full Time

LOCATIONWorthington, Ohio 43085

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.