Customer Service Agent-11

1 week ago

Plano, United States Jones Lang LaSalle Incorporated Full time

**About JLL**

Were JLLa leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. Thats why were committed to our purpose to shape the future of real estate for a better world. Were using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and were honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where were headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements below. Were interested in getting to know you and what you bring to the table

The Guest Services Agent will provide a welcoming approach to employees and visitors while efficiently managing reception areas to accommodate employee and guest needs. The role is client facing and the Guest Services Agent will provide friendly, knowledgeable and courteous first impressions to guests and visitors while anticipating needs.

Various duties to include: verifying identity, checking in and out any visitors and referring / escorting visitors to reception or meeting areas. The receptionist will be responsible for answering incoming calls, directing calls, as well as general office support with a variety of clerical tasks. Reports to the Regional Human Experiences Manager.

**Key Responsibilities**

* Greet / host / provide support for guests, visitors and employees

* Answers telephones and directs the caller to the appropriate employee. Will transfer a caller to an associates voice mailbox when the associate is unavailable

* Point of contact for packages/deliveries

* Prepares packages and creates shipment labels

* Update phone lists

* Respond and follow through to requests for information and communicate with all levels of management with minimal supervision

* Organizes and maintains reception / front desk areas

* Housekeeping Duties (i.e.: pick up and display newspapers, umbrellas, coffee machine maintenance, etc.)

* Maintain conference rooms for cleanliness / reserve conference rooms, including ordering and/or setup

* Resolve problems associated with all building services including: janitorial, mailroom, copier services, parking, badging, and conference rooms

* Assists with the coordination and scheduling of office/building maintenance activities

* Works collaboratively within the facility management team

* Anticipates and responds to Clients needs and concerns

* Identifies potential risks and escalate, to ensure no incident or disruption to the Clients operations

* Additional job duties, as requested

**Qualifications**

* High school diploma or general education degree (GED);

* 2 years experience in Hospitality, Soft Services or Operations and/or knowledge of commercial real estate industry, preferred.

* Proven skills with the ability to manage multiple priorities and deliver results in a fast paced environment.

* Track record of initiative, integrity and good judgement.

* Highly collaborative with strong interpersonal skills.

* Excellent verbal and written communication skills with the ability to communicate professionally.

* Proficient skills in Microsoft Office Suite (Excel, Work, PowerPoint, Visio, Outlook, and Access).

#LI

**What you can expect from us**

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We cant wait to see where your ambitions take you at JLL. Apply today

***JLL Privacy Notice***

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our .

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy .

This position may require you to be fully vaccinated against COVID-19. If required, youll be asked to provide proof that youre fully vaccinated upon your start date. Youre considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at AccomodationRequest@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

locationPlano, TX

  • Real Estate Agent Partner

    1 week ago

    Plano, United States The Brent Germany Team Full time

    Job DescriptionJob DescriptionSalary: Salary based- $75,000+ We have an amazing opportunity to join our brokerage in Plano, TX. We're looking for an Agent Partner to join our top-performing real estate team. You'll assist our lead agents by showing properties, providing exceptional customer service, and contributing to the growth and success of our...

  • Leasing Agent

    1 week ago

    Plano, United States TIPTON ASSET GROUP Full time

    Job DescriptionJob DescriptionWho are we looking for? YOU!What do we need you to do? Become the friendly, public face of our property and a key representative of the management office for all current and prospective residents.Where is the job? North Dallas, TXThe Job: We are looking to fill an immediate need for an efficient Leasing Agent to present and...

  • Front Desk Agent

    6 hours ago

    Plano, United States Western International - Texas Western Hospitality Full time

    The Front Desk Agent will: Books guest reservations and/or coordinates with reservation center Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-ou Front Desk, Agent, Hotel, Cashier, Supervisor, Customer

  • Life Insurance Sales Agent

    1 week ago

    Plano, United States Primerica - Tre Thompson Full time

    Job DescriptionJob DescriptionPrimerica has a 46 year track record of providing middle income families with low cost high value term life insurance across all 50 states & Canada with the largest sales force in North America. This sales opportunity can be fully remote. Great for the stay-at-home career seeker.Full-time traveler friendly!More about the...

  • Patient Service Representative

    1 week ago

    Plano, United States Smile Brands Group Inc. Full time

    **Patient Service Representative** Location Plano, TX Category Corporate **Ref #:** 121881 Job Type Full-Time Plano JOB DESCRIPTION **Company Overview:** **Job Description:** ** This position is responsible for effectively responding inbound New and Current Patient calls for Smile Brands Inc.s affiliated offices and schedule first time and recall...

  • Customer Support Resource Agent

    1 week ago

    Plano, United States ALONJA Enterprises LLC Full time

    Job DescriptionJob DescriptionJoin Our Remote Customer Service Team and Make an Impact!Are you a passionate problem-solver with a flair for providing exceptional customer support? Do you thrive in a remote work environment and enjoy connecting with people from around the world? If so, we have the perfect opportunity for you! We are seeking remote Customer...

  • Customer Support Resource Agent

    Found in: Talent US C2 - 1 week ago

    Plano, United States ALONJA Enterprises LLC Full time

    Job DescriptionJoin Our Remote Customer Service Team and Make an Impact!Are you a passionate problem-solver with a flair for providing exceptional customer support? Do you thrive in a remote work environment and enjoy connecting with people from around the world? If so, we have the perfect opportunity for you! We are seeking remote Customer Service...

  • Guest Service Agent

    1 week ago

    Plano, United States Jones Lang LaSalle Incorporated Full time

    **About JLL** Were JLLa leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent...

  • Service Desk Agent

    1 week ago

    Plano, United States Diverse Lynx Full time

    Job Description Requirements: Knowledge of Service Desk Roles and responsibilities. Minimum 2-3 years experience in a Service Desk Analyst role / IT Support in a global organization. Flexible for rotational shifts (between 5am to 5pm CST)/ Flexibility in shifting schedule. Delivering customer service through multiple channels including Inbound and...

  • Remote Insurance Agent

    1 week ago

    Plano, United States Dorr Agency Full time

    Job DescriptionJob DescriptionLooking for your last career stop? Interested in an industry change? Seeking work-life balance?The Dorr Agency is seeking a motivated, coachable licensed and non-licensed agent to join our team. We specialize in helping families and businesses with life, health, and wealth solutions. We utilize a proprietary platform that...

  • Customer Service Associate

    1 week ago

    Plano, United States Vibe Car Wash Full time

    Job DescriptionJob DescriptionVibe Car Wash is seeking Customer Service Associates to join our growing team! The purpose of a customer service associate at an exterior express car wash is to provide wash services to customers in a clean, safe, friendly, fast-paced environment. You will be the face of our brand to all of our customers in an excitingThis...

  • Full Time Front Desk $16hr

    4 hours ago

    Plano, United States Aimbridge Hospitality Full time

    $16 hr. Weekends Required. Anticipated shifts: 7 am-3 pm AND 3 pm-11 pm Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of Front Desk, Hospitality, Operations, Reservations, Hotel, Bridge

  • Associate, Customer Service Operations

    1 week ago

    Plano, United States Hyundai Capital Canada Full time

    Job Description Associate, Customer Service Operations - ( 2200001Z ) **Description** **Who We Are:** Through our service brands Hyundai Motor Finance, Genesis Finance*, and Kia Motors Finance, we provide financial products tailored to meet the needs of Hyundai, Genesis, and Kia dealerships nationwide, including dealer inventory and facility financing. And,...

  • Customer Success Representative

    1 week ago

    Plano, United States HR Focal Point Full time

    Job DescriptionJob DescriptionHRFP is seeking a highly-motivated, self-starter individual to be a part of our Managed Support Services Department. We are providing the rare opportunity to work hands-on with the SAP SuccessFactors HCM application at multiple customer installations coordinating business processes, payrolls, and downstream business...

  • Customer Service Advocate

    1 week ago

    Plano, United States New York Life Full time

    **Customer Service Advocate - Plano, TX** * **Please wait...** **Location:** Plano, TX, US As a Contact Center Customer Service Advocate, you will help and work with customers to improve their health, well-being and sense of security. As a Customer Service Advocate, you are offered extensive, paid hands on training, a supportive post-training environment to...

  • Sr. Customer Service Specialist

    1 week ago

    Plano, United States Fortis Full time

    DescriptionOVERVIEWAs a Senior Customer Service Specialist, you will take ownership of the most complex and escalated situations related to merchant services. You will quickly and efficiently respond to our merchant and partner inquiries via telephone and/or email and will establish best practices for assessing, researching and resolving these inquiries on a...

  • Customer Service And Sales Support Representative

    1 week ago

    Plano, United States Samra Organization Full time

    Job DescriptionJob DescriptionAre you a customer-oriented individual with a passion for sales and a desire to work from the comfort of your own home? We're seeking a dynamic Customer Service and Sales Support Representative to join our team and help us deliver outstanding service while driving sales and revenue growth. If you're a motivated...

  • Front Desk Agent

    1 week ago

    Plano, United States Comfort Inn Plano Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Entry Level Customer Service

    3 days ago

    Plano, United States Crown Connecti Full time

    Crown Connect, Inc. is an expanding local start-up specializing in residential sales and customer enrollment services. Our mission is to provide exceptional solutions to homeowners while delivering top-notch customer experiences. As we continue to grow, we are seeking an enthusiastic and motivated Entry Level Customer Service & Sales Coordinator to join our...

  • Receptionist Customer Service

    1 week ago

    Plano, United States LINCOLN WEALTH Full time

    Job DescriptionJob DescriptionLocal HQ based Financial Services office working in the fastest growing demographic in the nation needs a big smile, fun hard working receptionist who loves working with clients.Responsibilities:Front Desk Reception, Phones and Client GreetingAppointment Setting and Confirmations (a must experience)Monthly Marketing Event...