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Guest Experience Host

2 months ago


Woodstock, United States Travel + Leisure Full time
We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. GO WHERE YOU GROW

Discover a career fuelled by possibility at Wyndham Destinations. If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Dunsborough team as a Guest Experience Host & Face to Face Lead Generator today

How Youll Shine?

  • Generating sales appointments for our sales centers located at our amazing resorts and via livestream

  • Establishing commonality and building rapport with your customers to ensure an exceptional experience is delivered

  • Working closely with the resort operations team to provide a high level of service and a seamless transition for owners and guests through the check-in process

  • Clearly articulating the benefits of traveling within the Wyndham Destinations community

  • Meeting targets and KPIs as set by the business

  • Meet targets and KPI's as set by the business
  • This role requires you to be available for weekend and public holiday shifts.

How Youll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

  • Discounted hotel stays across the world
  • Subsidised Private Health Insurance (upon successful completion probation period)
  • Professional development funding
  • Base hourly rate coupled with performance based incentives
  • Monthly, Quarterly and Yearly Recognition Programs

What Youll Bring

To be successful in this role, you will be:

  • Genuine passion for customer service and the local area
  • Excellent communicator with strong interpersonal skills
  • Enthusiastic, self-motivated and positive individual
  • Immaculate presentation and professional grooming standards
  • High levels of computer literacy
  • Previous experience with a PMS system (Opera) advantageous
  • Have the ability to recognize and solve problems in the workplace
  • Ability to work a flexible schedule, including nights, weekends, public and school holidays.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, youll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to whats next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.