Orthopedic Medical Assistant

4 weeks ago

Evans, United States OrthoAtlanta Full time
This position will float to our Augusta Downtown, Aiken and Evans location.

The Orthopedic Medical Assistant plays a vital role in our clinic, assisting providers and ensuring smooth patient care. This role encompasses a diverse range of responsibilities, including:
  • Guiding patients: You will escort patients to exam rooms and assist them with dressing/undressing as needed, ensuring comfort and privacy.
  • Gathering information: You will review patient registration details in the electronic medical record (EMR), collect necessary forms, and accurately input data into the intake sections of the EMR.
  • Coordinating care: You will prepare physician's surgical orders, schedule lab tests and diagnostic procedures, obtain test results, and coordinate medical clearance for surgeries if applicable.
  • Communication and follow-up: You will handle patient call-backs regarding messages, prescriptions, and referrals. Additionally, you will review and respond to items in both personal and doctor-specific queues.
  • DME knowledge: In the absence of the DME representative, you will demonstrate a basic understanding of proper fitting and usage instructions for soft goods, bracing, and other DME products dispensed at the clinic.
Overall, you will play a key role in creating a positive and efficient patient experience while supporting our providers in delivering high-quality orthopedic care.

Requirements
  • High School Diploma or equivalent
  • Gradate from an accredited Certified Nursing Assistants, Certified Medical Assistants or Certified Ortho Tech program or equivalent experience
  • One year of medial office experience preferred
  • Knowledge of electronic medical records system, Epic preferred
  • Ability to keep a positive attitude in a fast-paced environment
  • Ability to work as part of a team
  • Must be able to work independently
  • Must be detailed oriented
  • Strong organizational and time management skills
  • Excellent verbal and written communication skill
  • Strong sense of discretion and professionalism

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