PM Server

4 days ago

Boston, United States Pyramid Global Hospitality Full time
Property

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company

#PGH-BMC

Location Description

The Boston Harbor Hotel is Boston's premier waterfront hotel, where luxury service is personal. We offer a competitive and comprehensive compensation and benefits package, as well as growth opportunity. All candidates must display superior service orientation, be willing to learn and work as part of our team. Due to the nature of our business, schedule flexibility is required for all positions.

Overview

JOB SUMMARY

We are seeking a passionate hospitality professional; strengths in service, thorough knowledge of the food & beverage, and exceptional Beyond Compare service attitude for the position of Server at Rowes Wharf Sea Grille at the Boston Harbor Hotel. This position is responsible for, preparing for service and to serve the guest in a Five Star manner. The Server will provide guests with detailed menu descriptions and anticipate their needs, while exceeding guest expectations.

KEY RESPONSIBILTIES

The primary responsibilities for the Server at the Rowes Wharf Sea Grille include but are not limited to:
  • Assist with greeting guests, creating a good first impression for the dining experience.
  • Completion of all opening and closing side work.
  • Ability to provide detailed descriptions of all menu items, assisting with pairings, while ensuring accurate orders are taken.
  • Provide the highest service standards possible to all guests.
  • Full knowledge and descriptions of all wines, beers, and cocktails, and be able to make recommendations.
  • Service of cocktails, wine and champagne in accordance with safe alcohol service standards.
  • Maintain the cleanliness of server stations, and equipment.
  • Meet and exceed all guest request and expectations with a professional attitude.
  • Keep tables clean throughout the evening.
  • Adhering to the proper cash handling procedure including tip reporting, due backs, and bank.
  • Complete all closing procedures.
Qualifications

EXPERIENCE

Must have at least (1) or more years of experience in a Full-Service Restaurant, with a combination of previous Food & Beverage experience preferred

JOB QUALIFICATIONS

In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences:
  • Requires a thorough knowledge of food and beverage service, as well as luxury core standards.
  • Must be able to speak, read, write and understand the primary language used in the workplace.
  • Require good communication skills, both verbal and written.
  • Must possess basic computational ability.
  • Must be able to lift up to 30lbs + on a regular and continuous basis.
  • Thorough knowledge of food and beverage service
  • Ability to communicate effectively in the English language. A second language is desirable.

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