Service Professional

3 months ago

St Cloud, United States Cetera Financial Group Full time
Job Description

Cetera is a leading financial advice firm. Comprehensive services include wealth management solutions, retirement plan solutions, advisory services, practice management support, innovative technology, marketing guidance, regulatory support, and market research. We believe in the power of more. Everything we do is designed to support and empower our financial professionals, their clients, and our employees to do more so they can be more. This is a unique opportunity to join our team to provide customer service to our clients. You'll be responsible for creating Raving fans by delivering excellent service to our clients. The goal is to build and maintain client loyalty as well as to create the world's most referable platform. We are currently seeking a Service Professional to add to our team in St. Cloud, MN or St Paul, MN.

What you will do:
  • Complete training on the rules and regulations of Individual Retirement Plans (IRA).
  • Provide support to our clients related to Individual Retirement Plans.
  • Handle complex and escalated issues from representatives and customers.
  • Provide support to our clients with the navigation and use of various systems associated with the Broker/Dealer
  • Work independently within the team to assist callers without requiring outside assistance.
  • Participate in special projects as assigned.
  • Provide training support on department processes and system navigation.
What you need to have:
  • 1+ years of previous customer service-related work
  • 1+ years of proficiency with Microsoft Office tools.
  • Must have a High School diploma or GED
About Us

What we give you in return:

Not many teams can say that they support people's dreams coming to life... We happen to do that every day. And as important as we know your career is, we recognize that there's a whole lot more to life. To ensure that our Employees can make the most of their time outside of working hours, we offer a competitive salary and for full-time roles, a benefits package including:
  • Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship.
  • Easy access to mental health benefits to meet our team members and their families where they are.
  • 20+ days of paid time off (PTO), paid holidays, 1 paid wellness day and 1 days of paid volunteer time off (VTO) to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities.
  • 401(k) Savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years.
  • Paid parental leave to support all team members with birth, adoption, and foster.
  • Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more.
  • Employee Assistance Program (EAP), LifeLock, Pet Insurance and more.

About Cetera Financial Group:

Cetera Financial Group® ("Cetera") is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is an independent financial advisor network and a leading provider of retail services to the investment programs of banks and credit unions.

Through its multiple distinct firms, Cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser, while serving advisors and institutions in a way that is customized to their needs and aspirations. Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support and innovative technology.

"Cetera Financial Group" refers to the network of retail independent broker-dealers encompassing, among others, Cetera Advisors, Cetera Advisor Networks, Cetera Financial Institutions, Cetera Financial Specialists, and First Allied Securities.

Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. For us, this is the only acceptable way to do business. Accordingly, all employment decisions at the Cetera Financial Group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law.

Agencies please note: this recruitment assignment is being managed directly by Cetera's Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated.

Please review our Workforce Privacy Policy for further details on what information we collect and the purposes for collection.

  • Operations Professional 1

    5 months ago

    St. Cloud, United States Cetera Full time

    Cetera Financial Group is currently seeking an Operations Associate for our Account Transfers Department located in St. Cloud, MN. This is a unique opportunity to join our team to provide operational support and world class customer service to our broker dealer clients. You will provide the clients and financial professionals of Cetera Investment Services...

  • Direct Support Professional

    4 weeks ago

    St. Cloud, United States Sevita Full time

    REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day. Join...

  • Direct Support Professional

    4 weeks ago

    St. Cloud, United States Sevita Full time

    REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day. Join...

  • Industrial Sports Medicine Professional

    2 weeks ago

    St Cloud, United States Briotix Full time

    Overview 1 Year Bonus: $500 Location: St Cloud, Minnesota Job Title: Industrial Sports Medicine Professional Job Type: Part-time Hours: Average of 8 hours per week, on-site Shifts: *Monday-Friday variable schedule between hours of 7:00am - 6:00pm Hourly Rate: **$28 - $35 *on-site hours may vary based on contractual client expectations **hourly rate...

  • Industrial Sports Medicine Professional

    5 days ago

    St Cloud, United States Briotix Full time

    Overview New Hire Bonus: $500 1 Year Bonus: $1000 Location: St Cloud, Minnesota Job Title: Industrial Sports Medicine Professional Job Type: Part-time Hours: Average of 8 hours per week, on-site Shifts: *Monday-Friday variable schedule between hours of 7:00am - 6:00pm Hourly Rate: **$30 - $37 *on-site hours may vary based on contractual client...

  • Asleep Overnight Direct Support Professional

    4 weeks ago

    St. Cloud, United States Mains'l Full time

    Mains'l Services has an opening for an Asleep Overnight DSP in St. Cloud and in Becker, MN. Many people ask: What is a DSP?In short, it is someone who provides supports and services to people with disabilities.But what does a DSP really do?A Direct Support Professional (DSP) spends their days with extremely talented and amazing people. DSPs might have the...

  • Service Technician

    6 months ago

    St. Cloud, United States Amera Trail Full time $18 - $22

    AT Trailer Center is seeking a Trailer Technician for our Service team. The focus of the Service Technician (Service Mechanic) is to provide excellent service for customers who need repairs, preventative maintenance, or customization of their trailers. This position is a key part of every customer's successful experience at AT Trailer Center!We sell and...

  • Asleep Overnight Direct Support Professional

    4 weeks ago

    ST. Cloud, United States Mains'l Full time

    Mains'l Services has an opening for an Asleep Overnight DSP in St. Cloud and in Becker, MN. Many people ask: What is a DSP?In short, it is someone who provides supports and services to people with disabilities.But what does a DSP really do?A Direct Support Professional (DSP) spends their days with extremely talented and amazing people. DSPs might have...

  • Service Manager

    3 weeks ago

    St Cloud, United States Augusta Plumbing and Heating Full time

    If you are passionate about leading a team and providing excellent customer service, then this exciting opportunity as a full-time Service Manager at Augusta Plumbing and Heating is perfect for you! THE BASICSPay: $35 - $40 per hourSchedule: 7 am - 5 pm, Monday - Thursday and a limited schedule on Fridays Benefits: 401(k) with a match, health, dental, life,...

  • Service Manager

    2 months ago

    St Cloud, United States Augusta Plumbing and Heating Full time

    If you are passionate about leading a team and providing excellent customer service, then this exciting opportunity as a full-time Service Manager at Augusta Plumbing and Heating is perfect for you! THE BASICSPay: $35 - $40 per hourSchedule: 7 am - 5 pm, Monday - Thursday and a limited schedule on Fridays Benefits: 401(k) with a match, health, dental, life,...

  • Customer Service Representative

    1 month ago

    St Cloud, United States Cetera Financial Group Full time

    Cetera Financial Group is currently seeking a Service Professional for our company’s office located in St. Cloud, MN. This is a unique opportunity to join our team to provide customer service to our clients. What you will do:As a Service Professional at Cetera Financial Institutions, you will be responsible for creating Raving fans by delivering excellent...

  • Service Desk Analyst

    1 month ago

    St Cloud, United States TEKsystems Full time

    *Description:* The primary focus is to provide timely, professional technical support to end users for issues and questions related to applications, computer, network, telecom, and point of sale systems. This individual is responsible for managing Help Desk tickets from initial contact through resolution, including the escalation of tickets to other team...

  • Service Desk Analyst

    1 week ago

    St Cloud, United States TEKsystems Full time

    OVERNIGHT SHIFT Description: The primary focus is to provide timely, professional technical support to end users for issues and questions related to applications, computer, network, telecom, and point of sale systems. This individual is responsible for managing Help Desk tickets from initial contact through resolution, including the escalation of tickets...

  • Service Desk Analyst

    7 days ago

    St Cloud, United States TEKsystems Full time

    **OVERNIGHT SHIFT** *Description:* The primary focus is to provide timely, professional technical support to end users for issues and questions related to applications, computer, network, telecom, and point of sale systems. This individual is responsible for managing Help Desk tickets from initial contact through resolution, including the escalation of...

  • Customer Service Operations Specialist

    3 weeks ago

    St Cloud, United States Cetera Financial Group Full time

    Cetera Financial Group is currently seeking an Operations Associate for our Account Transfers Department located in St. Cloud, MN. This is a unique opportunity to join our team to provide operational support and world class customer service to our broker dealer clients. You will provide the clients and financial professionals of Cetera Investment Services...

  • Insurance Service Representative

    5 days ago

    St. Cloud, United States The Auto Club Group Full time

    It‘s a great time to join AAA The Auto Club Group!JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARDJob Type:Full timeExempt/Non Exempt:HourlyJob Description:Join America‘s most trusted brand with over 100 years of service.Why Choose AAA The Auto Club Group (ACG)ACG offers excellent and comprehensive benefits packages:Medical, dental and vision...

  • Client Services Representative

    3 months ago

    St Cloud, United States Cetera Financial Group Full time

    Job Description This person supports Financial Advisors (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service level and experience. This person works directly with the Registered Representative(s) to prepare and process client paperwork, perform client financial transactions, maintain client...

  • Customer Service Representative

    4 weeks ago

    St Cloud, United States Microbiologics Full time

    Description We are currently looking to add a Customer Service Representative to our team in St. Cloud, MN. In this role, you will be responsible for answering phones, entering orders, and responding to general customer inquiries, invoice questions and customer complaints. What can I expect in this role? In this position, is full-time Monday through Friday....

  • Opener Customer Service representative

    4 months ago

    St Cloud, United States Planet Fitness Full time

    The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and ResponsibilitiesCustomer Service Representative greets members, prospective members and guests, providing exceptional customer...

  • Funeral Service Professional

    1 month ago

    Saint Cloud, Minnesota, United States Gpac Full time

    Funeral Director Embalmer Job OpportunityA family-owned funeral home is seeking a skilled Funeral Director/Embalmer to provide personalized services to families in need.Key Responsibilities:Collaborate with families to create meaningful funeral experiencesConduct embalming and preparation of deceased individualsCoordinate funeral services, including...