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Customer Service Representative_
2 months ago
Description: This is a sales support role focusing on various customer campaigns on business need. Will be in a fast paced, high volume environment, mainly doing outbound calls in a scripted setting. Campaigns will vary and change from time to time. Will not be cold calls, instead be focused on former/active customers. -The Customer Service Rep handles customer service inquiries and problems. -Making outbound calls through our dialer on specific campaigns - upwards of 50+ calls daily -Receiving inbound customer calls. Identify what are the customer’s needs and then route them to the appropriate department. Skills: outbound calls, customer service sales, customer service, mortgage, call center, collection calls, Typing, Microsoft, Administrative support, Sales Top Skills Details: outbound calls,customer service sales,customer service,mortgage,call center,collection calls Additional Skills & Qualifications -High School Diploma or GED required -1-2+ years of outbound customer service or call center experience required -Outbound dialing experience is highly preferred (ability to handle rejection). -Mortgage, Banking, Financial industry experience preferred (not required) -Telemarketing, Collections, Timeshare, Cold calling phone sales preferred experience -Able to handle a fast paced environment and able to multi-task. o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: + Medical, dental & vision + Critical Illness, Accident, and Hospital + 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available + Life Insurance (Voluntary Life & AD&D for the employee and dependents) + Short and long-term disability + Health Spending Account (HSA) + Transportation benefits + Employee Assistance Program + Time Off/Leave (PTO, Vacation or Sick Leave) Experience Level: Entry Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
