Store Customer Experience Coordinator

2 weeks ago

Florham Park, United States TD Bank Group Full time

We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop.**Store Customer Experience Coordinator (30) Florham Park**350522BRRetail Banking Customer ServiceFlorham Park , NJ February 21, 2022**Company Overview****About TD Bank, Americas Most Convenient Bank** TD Bank, Americas Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit Find TD Bank on Facebook at and on Twitter at .TD Bank, Americas Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol TD. To learn more, visit .**Job Description**The Store Customer Experience Coordinator provides legendary customer service in both Teller transactions and Platform Customer Service, while selling/cross-selling and referring TD Products to new and existing customers. The Store CEC recommends appropriate products and services related to spending and saving. The Store CEC completes teller transactions, services customers with non-complex platform needs, and opens new deposit accounts.* Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the Store* Conducts needs-based conversations and offers financial solutions to meet our Customers needs* Makes quality referrals to appropriate partners* Responsible for meeting individual performance metrics* Responsible for making sound decisions and timely problem resolution* Provides exceptional Customer Service by meeting all Customer demands as they relate to both teller and some platform activities* Generally resolves problems independently, escalating more difficult issues to management* Focuses on servicing the customer, on both the teller line and platform, with the added responsibility of simple product sales; Activities include but are not limited to: Teller transactions, Open/Close Personal Deposit Accounts, Debit Card/Credit Card Issues, Regulation E, Mobile and On-Line banking* Drives referrals to store colleagues and partners to support the broader more complex financial needs of customers* May train and act as a mentor to new Tellers**Requirements*** High school diploma or GED* 1+ years related experience required* Superior Customer Service skills* Teller experience (Preferred)* Strong organization skills to handle multiple tasks in a fast-paced environment* Excellent communication skills with ability to be concise, clear and consistent* Demonstrated effective problem-solving skills* Demonstrated ability to schedule and prioritize work* Demonstrated ability to work independently and within deadlines* Sound judgment in decision making and problem solving* Proficient in Microsoft Office* Notary License (Preferred)**Hours**30**Inclusiveness**At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.**Share this job*** Share by Mail#J-18808-Ljbffr

by Jobble

  • Full-time Customer Experience Coordinator

    2 weeks ago

    Tinley Park, United States TJX Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that m Customer Experience, Coordinator, Experience, Customer Service, Associate

  • Customer Experience Specialist

    13 hours ago

    Florham Park, United States Axelon Full time

    Customer Experience Specialist Remote 4+ Months (Remote) Work Schedule: regular business hours Monday - Friday (start & end time slightly flexible) SAP is a plus, but not required. In this role, you will also manage the order to cash process and engage supply chain team members and commercial team members to contribute to an exceptional customer experience....

  • Full-time Center Associate

    3 days ago

    Florham Park, United States The UPS Store #7020 Full time

    The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products,...

  • Part-time Center Associate

    3 days ago

    Florham Park, United States The UPS Store #7020 Full time

    The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of...

  • Part-Time Center Associate

    7 days ago

    Florham Park, United States The UPS Store #7020 Full time

    The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of...

  • Customer Experience Coordinator

    4 weeks ago

    Buena Park, CA 90620, United States T.J. Maxx Full time

    T.J. Maxx - 8201 On The Mall Buena Park Downtown 90620 [Department Manager] As a Customer Experience Coordinator at T.J. Maxx, you'll: Take an active role in training and mentoring Associates on front end principles; Train and coach Associates on personalizing the customer experience while promoting loyalty programs; Ensure Associates execute tasks and daily...

  • Account Coordinator

    6 days ago

    Florham Park, United States Asembia LLC Full time

    **Position**:Account Coordinator **Department**:Client Operations **Reports To**:Client Service Manager **FSLA**: Exempt **Primary Function**: To support the operational aspects of assigned programs, leading and executing operational meetings, development of project goals and timelines. As well as the assisting with the execution process of new programs...

  • FULL TIME CUSTOMER EXPERIENCE SUPERVISOR

    3 weeks ago

    Oak Park Heights, MN 55082, USA, United States T.J. Maxx Full time

    T.J. Maxx - 5815 Krueger Lane North 55082 [Department Manager] As a Customer Experience Supervisor at T.J. Maxx, you'll: Be responsible for promoting an excellent customer experience; Oversee a team of Associates at front of store; Train and coach Associates on personalizing the customer experience while promoting loyalty programs; Address customer concerns...

  • Customer Experience Manager PT-Retail Nights and Weekends

    2 weeks ago

    Overland Park, United States MIK Full time

    Store - KC-OVERLAND PARK/ SOUTH, KS - Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Pr Customer Experience, Manager, Retail, Store Manager, Night, Weekend

  • FULL-TIME CUSTOMER EXPERIENCE COORDINATOR

    3 weeks ago

    Tinley Park, IL 60487, USA, United States T.J. Maxx Full time

    T.J. Maxx - 7252 W 191st St Brookside Marketplace 60487 [Department Manager] As a Customer Experience Coordinator at T.J. Maxx, you'll: Take an active role in training and mentoring Associates on front end principles; Train and coach Associates on personalizing the customer experience while promoting loyalty programs; Ensure Associates execute tasks and...

  • Job Fair

    2 weeks ago

    Florham Park, United States Trader Joe’s Full time

    (Enjoy what you do every day! Join the Crew at Trader Joe's. We're looking for leaders who enjoy helping customers and who can lead teams that create WOW experience for our shoppers. If you: * Thrive in a collaborative environment * Want to hone your leadership skills * Learn how a successful brand delivers * Be part of an amazing growth company *...

  • Dry Goods Assistant Store Manager

    2 weeks ago

    Orland Park, United States DRY GOODS Full time

    **Responsibilities**: **A Dry Goods Assistant Store Manager** takes responsibility for all store functions, operations, profitability, and customer service. Primary job responsibilities of a Dry Goods Assistant Store Manager include the following: - Directly supervise selling and non-selling employees. - Train sales associates in sales technique, product...

  • Store Lead>

    1 week ago

    Villa Park, United States Men's Wearhouse Full time

    Men's Wearhouse - 17w440 22nd St [Store Manager] As a Store Lead at Men's Wearhouse, you'll: Partner with Store Manager and management team to assist in leading store staff to achieve sales, service, and operational expectations; Be assigned store keys to open and close the store when scheduled; Support the Store Manager and management team in the...

  • Store Manager

    3 weeks ago

    Brooklyn Park, United States AMOCO of Shoreview Full time $50,000 - $55,000

    Salary: 50k-55k Job Description: ManagerReports to: District ManagerHours: Full TimeManagers are accountable for leading profitable operations of their store. Managers are responsible for executing the focal points of the store, which include: Customer Service, Stock, Store appearance, and staffing of the store. As a Manager not two days are the same, but a...

  • Store Manager

    4 weeks ago

    Brooklyn Park, United States AMOCO of Shoreview Full time

    Salary: 50k-55k Job Description: ManagerReports to: District ManagerHours: Full TimeManagers are accountable for leading profitable operations of their store. Managers are responsible for executing the focal points of the store, which include: Customer Service, Stock, Store appearance, and staffing of the store. As a Manager not two days are the same, but a...

  • 02358 Store Manager>

    1 week ago

    Clifton Park, United States Sally Beauty Full time

    Sally Beauty - JobID: 21170 [Store Supervisor] As a Store Manager at Sally Beauty, you'll: Manage talent and inspire your team; Ensure each customer receives an unforgettable experience and a custom-fit solution for their hair and beauty needs; Ensure that your store meets or exceeds sales goals by overseeing all store operations with an emphasis on...

  • Store Leader

    3 weeks ago

    Takoma Park, United States K&B Bridals Takoma Park Full time

    Job DescriptionJob DescriptionWe are currently seeking a Boutique Leader to join our team at K&B Bridals Takoma Park. Our company is built on core values that include passion for celebrating and serving our brides, professionalism, approachability, teamwork, integrity and honesty, empowerment, and innovation.Boutique Leaders are the head of our store teams...

  • Assistant Store Manager

    5 days ago

    Estes Park, United States O'Reilly Auto Parts Full time

    Compensation Pay Range:$14.42 - $22.00 The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store Managers absence and/o Store Manager, Assistant Store Manager, Manager, Assistant Manager, Customer Service, Store, Automotive

  • Customer Training

    5 hours ago

    Park City, United States SIXPAC Full time

    Job Description Job Description Job Description: Work with new clients to help them onboard to the SIXPAC platform. Video calls to educate new uses how to use features of the platform Customer calls to help troubleshoot and re-train the platform Company Description SIXPAC is the social fitness, remote training, calorie, and activity tracking app that makes...

  • Full Time

    4 days ago

    Orchard Park, United States Lowe's Full time

    All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Delivery Coordinator, this means: - Coordinating and supporting deliveries from beginning to end, Delivery, Coordinator, Customer Service, Transportation, Experience