Front Desk Associate

3 months ago

Maricopa, United States Exceptional Health Care Full time
DAY SHIFT

The Front Desk Associate acts as the first point of contact in Exceptional Community Hospital and is responsible for the following duties:

Essential Duties & Responsibilities:
  • Treat all patients and colleagues with dignity and respect.
  • Open communication between all departments and cultivating a team environment.
  • Communicate professionally and effectively with patients, visitors, and vendors.
  • Ability to handle a fast-paced environment professionally and with poise.
  • Stand and greet all patients and visitors in a friendly, courteous, and professional manner.
  • Maintain confidentiality and observe HIPAA compliance.
  • Register Emergency Room, Direct Admission, and Outpatient Service patients in a timely and concierge manner in accordance with EMTALA compliance.
  • Obtain all necessary patient demographics, financial information, patient consents, and additional forms.
  • Identify insurance plans, verify benefits, and perform Admission Notifications and Authorizations for admissions and outpatient services.
  • Explanation of benefits and upfront collections of ER Copayments, Deductibles, and self-pay totals.
  • Processing payments and regular communication with the Central billing Office to resolve errors.
  • Perform patient status changes as clinical staff directs.
  • Maintaining patient charts, including creating files, scanning documents into the EMR, auditing charts for completeness, filing, shifting, and occasional shredding.
  • Answer, screen, and direct incoming phone calls.
  • Facilitate deposits and cash reconciliations during shift change.
  • Maintain with accuracy all spreadsheets, and patient logs.
  • Perform clerical duties, including mail delivery, faxing, copying, and scanning
  • Perform other duties as assigned.
Qualifications:
  • Previous Emergency Room (ER) Experience and/or Patient Registrar Experience (Preferred)
  • Working knowledge of insurance identification and terminology (Preferred)
  • Working knowledge of insurance verification and benefit descriptions (Preferred)
  • Working knowledge of Admission Notifications and Insurance Authorizations
  • Working knowledge of Medical Terminology
  • Strong Organization Skills
  • Proficient Computer Skills
  • Strong Communication and Customer Service Skills
  • Current Background Clearance and Satisfactory Background Check Results
  • High School Diploma/GED
  • Commitment to Patient and Family Satisfaction
Schedule:
  • Full-time,Weekends, Day and Night (minimum of 2 shifts per month requirement)
  • Day Shift: 7a - 7p

  • Front Desk Associate

    2 weeks ago

    Maricopa, Arizona, United States Exceptional Healthcare Inc. Full time

    Job SummaryExceptional Healthcare Inc. is seeking a highly organized and detail-oriented Front Desk Associate to join our team. As the first point of contact, you will be responsible for providing exceptional patient care and ensuring a smooth experience for visitors and patients.Key ResponsibilitiesProvide professional and courteous service to patients,...

  • Front Desk Agent

    2 months ago

    Maricopa, United States Marriott International Inc Full time

    Additional Information Day Shift, Evening Shift, Weekends, Holidays Job Number 24160209 Job Category Rooms & Guest Services Operations Location Scottsdale Marriott Old Town, 7325 E Third Ave, Scottsdale, Arizona, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent just...

  • Cart & Janitorial Associate>

    5 months ago

    Maricopa, United States Walmart Full time

    Walmart - 41650 W Maricopa Casa Grande Hwy - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and...

  • Cart & Janitorial Associate

    2 months ago

    Maricopa, United States Walmart Full time

    Walmart - 41650 W Maricopa Casa Grande Hwy - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and...

  • Receptionist

    1 month ago

    Maricopa, Arizona, United States Maricopa Wellness Center Full time

    Job SummaryWe are seeking a highly organized and friendly Receptionist to provide exceptional customer service and support to our clients at Maricopa Wellness Center.Key ResponsibilitiesGreet and welcome clients, ensuring a positive and welcoming experienceManage front desk operations, including checking in visitors and handling incoming phone callsProvide...

  • Assistant Operations Manager

    5 months ago

    Maricopa County, United States EōS Fitness Full time

    Position Description Our Assistant Operations Manager is responsible for assisting the Operations Manager as well as day-to-day tasks including but not limited to greeting and directing members, guests and staff as they enter the gym. They will also provide assistance to members' requests and inquiries and perform various administrative duties as...

  • Physician-Family Medicine

    2 weeks ago

    Maricopa, United States Banner Health Full time

    Primary Care Position - BC/BE Family or Internal MedicineLocation: Maricopa, AZ (Between Tucson & Phoenix)Join a thriving practice in the rapidly growing town of Maricopa! Banner Health is seeking a BE/BC Family Medicine or Internal Medicine physician to join our established outpatient clinic. If youre looking for a financially stable, patient-focused...

  • Physician-Family Medicine

    5 days ago

    Maricopa, United States Banner Health Full time

    Primary Care Position - BC/BE Family or Internal MedicineLocation: Maricopa, AZ (Between Tucson & Phoenix)Join a thriving practice in the rapidly growing town of Maricopa! Banner Health is seeking a BE/BC Family Medicine or Internal Medicine physician to join our established outpatient clinic. If youre looking for a financially stable, patient-focused...

  • Physician-Family Medicine

    3 weeks ago

    Maricopa, AZ, United States Banner Health Full time

    Primary Care Position - BC/BE Family or Internal MedicineLocation: Maricopa, AZ (Between Tucson & Phoenix)Join a thriving practice in the rapidly growing town of Maricopa! Banner Health is seeking a BE/BC Family Medicine or Internal Medicine physician to join our established outpatient clinic. If youre looking for a financially stable, patient-focused...