Assistant Branch Manager

4 weeks ago

Trenton, United States First Atlantic Federal Credit Union Full time

**Who we are:** Around here we do things differently. Maybe it's the ocean breeze. Or the music. Or the fact that we have been a part of the landscape for over 80 years. Around here we put our members first. Always have, and always will. At First Atlantic, local is more than a saying. It is knowing that when our community thrives, we all thrive. Our continued mission is to support our members and deliver the best value in financial services. It is where trust and tradition meet innovation and versatility, and the community is paramount. First Atlantic is headquartered in Eatontown, New Jersey, with branches in Eatontown, Neptune, Oceanport, and Toms River. Anyone who lives, works, worships, volunteers, or attends school in Monmouth or Ocean counties is eligible to join. Family members of a First Atlantic member can also belong. **What we are looking for:** We are seeking an Assistant Branch Manager to assist First Atlantic Federal Credit Union to live out our Mission and Vision by working directly with the Branch Manager to provide best value financial services to members by providing outstanding service to both members and internal members. One of the primary means to achieve this end is to develop a highly effective team of employees and develop each employee to their highest potential through coaching and leadership. A key component of this service is to identify the financial needs of the member and recommend an appropriate credit union solution. In addition to reporting to the Branch Manager and functioning as "second in command" the Assistant Branch Manager is also responsible for managing all aspects of the Branch with a strong attention to sales and service. Manage staff on handling member account issues and identifying the member's needs and long-term financial goals. Educate the staff on recognizing the potential product and service solutions. Ensure staff builds long-term financial relationships with each member through active coaching of the credit union's consultative service culture initiatives. Ensure team delivers service to both internal and external members that is in alignment with the credit union's Service Promises. - Provide exceptional service. - Value and care for our members. - Treat people with respect and dignity. Meets all established service goals. **SUPERVISORY RESPONSIBILITIES** In the absence of the Branch Manager, directly supervises branch employees in the branch. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. **QUALIFICATIONS** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **EDUCATION and/or EXPERIENCE** Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. **Benefits:** * Competitive Salary * Medical * Dental * Life insurance * 401k with company match * Paid time Off * 10 Paid Holidays * Tuition Reimbursement * Employee Discounts **About the Company** First Atlantic's mission is to provide its members with the best value financial services. Each and every First Atlantic employee promises to provide exceptional service, value and care for our members, and treat people with respect and dignity. At the core of the credit union are trust, integrity, innovation, fairness and transparency. First Atlantic is headquartered in Eatontown, New Jersey, with stores in Eatontown, Neptune, Oceanport and Toms River. Location (city, state or zip code)

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