Call Center Representative

1 month ago

New Braunfels, United States ReconMR Full time
Bilingual Call Center Representative

PT/FT hours Flexible scheduling

About Us: At ReconMR we help some of the world’s most prominent companies and organizations navigate their most pressing challenges. ReconMR is recognized as a leader in the Market Research industry. Join the team at ReconMR and join the conversation where you will work on important projects which provide critical information to help shape the future.

What you'll do:

As a Survey Research Telephone Interviewer, you will conduct outbound calls and survey respondents on a wide variety of topics. Telephone Interviewers collect survey data by phone and complete the following duties on a daily basis: making outbound phone calls, reading a script verbatim, asking questions to respondents, and recording responses. You will conduct telephone interviews, Polls, and Customer Satisfaction Surveys. Never any sales or collections. Be part of an exciting company and make a difference with your work 

Skill Requirements:

  • Great communication skills and ability to speak clearly over the phone
  • Comfortable talking on the phone (Bilingual Spanish/English)
  • Basic reading, computer, and typing skills
    • 30 Words Per Minute (net) Requirement. (Test your skills at www.typingtest.com)
  • Basic understanding of good customer service

Experience:

  • No experience necessary. Paid Training provided.
  • Open to applicants under 18 years of age (16+)

Schedules Available:

  • Evening, and weekend hours available. Check with your recruiter for available shift options.
  • Choose your own schedule (18-40 hours per week) within our available shift options.
  • Pay: $12 per hour
  • One weekend shift (Sat or Sun) required.

Benefits:

  • Bi-Weekly Pay
  • Affordable Health Benefits (for those who qualify)
  • Flexible Scheduling
  • Accelerated pay-raise program
  • Incentive games (cash, games, prizes, etc.)
  • Opportunities for advancement
  • Bilinguals (English/Spanish) earn $.50 premium after certification.

Location: 135 S. Guadalupe St. San Marcos, TX 78666

ReconMR conducts scheduled interviews. Interviews take about 30 minutes and consist of basic interview questions, typing test, reading and skills assessments.

Equal Opportunity Employer, including disabled and veterans.

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