Customer Experience Lead-Flatiron Crossing PINK

7 days ago


Broomfield, United States Victoria's Secret Full time
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.

Primary Responsibility:

The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading the sales floor, and coaching associates in the moment.In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability.

All Store Leadership Team responsibilities include:

  • Leading and demonstrating company values within the store.
  • Delivering exceptional customer experiences in the role of the Customer Sales lead through coaching, zoning, team selling and personally selling.
  • Conducting associate observations
  • Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
  • Linking results to behaviors and actions to drive top-line sales.
  • Managing labor hours within the store to drive top line sales and profit.
  • Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
  • Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
  • Demonstrating and leading company policy and procedures.
  • Additional duties as assigned, including but not limited to: Floorset execution, Product launch support, onboarding, and shipment processing.
Click here for benefit details related to this position.
  • Passion for Victoria's Secret Brand.
  • Demonstrates excellent merchandising skills.
  • Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
  • A sense of self-awareness with an interest in seeking feedback to improve and develop.
  • Ability to monitor/track progress and incorporate feedback into decision-making.
  • Experience with influencing cross-functional partners in informal and formal settings to get things done.
  • Ability to work nights, weekends, and a flexible schedule.
  • Ability to stand for long periods and frequently bend, kneel, and lift.
  • Ability to use technology (headsets, mobile devices, computers).
  • 1 year of retail experience preferred


We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

We are accepting applications through 00/00/0000.
  • Sales Associate

    3 months ago


    Broomfield, United States J. Jill Full time

    **Sales Associate - Flatiron Crossing** ** Broomfield, CO** **Our Brand :** J.Jill is a premier omnichannel retailer and nationally recognized womens apparel brand committed to delighting customers with great wear-now product. The brand represents an easy, thoughtful and inspired style that reflects the confidence of remarkable women who live life with joy,...


  • Broomfield, United States Chico's FAS Full time

    **Part-time SALES ASSOCIATE - FLATIRON CROSSING CHICO'S** Job Ref#: 4472 Brand: Chico's Category: Retail Sales Associate Job Type: Part-time Location: Flat Iron Crossing, Broomfield, CO Employment Type: Part-time Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. **POSITION OBJECTIVE:**...


  • Broomfield, United States Victoria's Secret Full time

    Who are we? Victoria's Secret & Co. (NYSE: VSCO) is a Fortune 500 specialty retailer of modern, fashion-inspired collections including signature bras, panties, lingerie, casual sleepwear, athleisure, and swim, as well as award-winning prestige fragrances and body care. VS&Co comprises two market-leading brands - Victoria's Secret and PINK - that share a...


  • Broomfield, United States Flatiron Construction Full time

    Overview: Provides corporate program assistance and supports the coordination, tracking, training and auditing of the employment law and company compliance program, including policy and procedure work, employee investigations, conflict of interest monitoring, regulatory audits, anti-corruption platform and EEO program. This position is required to have an...

  • Lead, Full Time

    4 months ago


    Broomfield, United States 300 Banana Republic, LLC Full time

    About the Role As a Lead, you’re responsible for supporting our management team by performing functional tasks as assigned. You will act as a mentor and role model to Experts & Brand Associates to support service behaviors and the execution of tasks in specific areas of expertise. You will focus on leading process(es) and/or areas of the business,...

  • Payroll Specialist

    5 days ago


    Broomfield, Colorado, United States Flatiron Construction Full time

    Job Title: Payroll Specialist **Job Summary** We are seeking a highly skilled Payroll Specialist to join our team at Flatiron Construction. As a Payroll Specialist, you will be responsible for processing payroll, auditing time records, and ensuring data integrity. **Key Responsibilities** * Process payroll within company-assigned frequencies, including...

  • Payroll Specialist

    3 days ago


    Broomfield, Colorado, United States Flatiron Construction Full time

    Job Title: Payroll Specialist **Job Summary:** We are seeking a highly skilled Payroll Specialist to join our team at Flatiron Construction. As a Payroll Specialist, you will be responsible for processing payroll, auditing time records, and ensuring data integrity with all new hire and change form entries. **Key Responsibilities:** * Process payroll...

  • General Manager

    4 months ago


    Broomfield, United States 200 Old Navy, LLC Full time

    About the Role As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the...

  • Executive Assistant

    4 weeks ago


    Broomfield, United States Flatiron Construction Corp Full time

    Flatiron is seeking an Executive Assistant to provide detailed executive administrative support to the EVP of Preconstruction. In this role, you will focus on building PowerPoint presentations, booking travel, managing calendar appointments, and assisting with research. This is an exciting opportunity to leverage your experience within an organization that...


  • Broomfield, United States Chick-fil-A Flatiron Full time

    Job DescriptionJob DescriptionJob DescriptionTeam Member:At Chick-fil-A, the team member role is more than just a job, it's an opportunity. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment. Chick-fil-A is a great opportunity for...

  • Vans: Sales Lead

    1 month ago


    BROOMFIELD, United States VF CORPORATION Full time

    Hiring Range: Minimum Start Rate: Benefits at VF Corporation: This position is a part-time or limited time position (ie., internship) and is not eligible for all of the benefit plans offered at VF Corporation. There are some benefits the company offers that this position can participate in. You can review a general overview of the benefits provided at VF...


  • Broomfield, United States Chick-fil-A Flatiron Full time

    Job DescriptionJob DescriptionJob DescriptionTeam Member:At Chick-fil-A, the team member role is more than just a job, it's an opportunity. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment. Chick-fil-A is a great opportunity for...


  • Broomfield, Colorado, United States Flatiron Construction Corp Full time

    Job Summary:Flatiron Construction Corp is seeking an experienced Executive Support Specialist to provide high-level administrative support to the EVP of Preconstruction. This role involves providing detailed support, including data gathering, reporting, travel coordination, project tracking, and assisting with company-wide communications.Key...


  • Broomfield, Colorado, United States Flatiron Construction Corp Full time

    About the RoleAs a Treasury Intern at Flatiron Construction Corp, you will have the opportunity to work with our experienced professionals in a challenging and rewarding environment. This internship is designed to provide you with hands-on experience in financial analysis, accounting, and cash management.Key ResponsibilitiesEnter owner deposits across...


  • Broomfield, United States Jason's Deli Full time

    Jason's Deli - 549 FLATIRON BLVD BLDG 40 STE G [Restaurant Associate / Crew Member] As a Restaurant Customer Service Team Member at Jason's Deli, you'll: Prioritize work tasks while anticipating customers needs; Coordinate with co-workers to ensure an out-of-this-world dining experience; Maintain an organized system to keep track of multiple takeout and...

  • Executive Assistant

    4 weeks ago


    Broomfield, CO, United States Flatiron Construction Corp Full time

    Flatiron is seeking an Executive Assistant to provide detailed executive administrative support to the EVP of Preconstruction. In this role, you will focus on building PowerPoint presentations, booking travel, managing calendar appointments, and assisting with research. This is an exciting opportunity to leverage your experience within an organization that...

  • Bar Back>

    4 months ago


    Broomfield, United States Twin Peaks Full time

    Twin Peaks - 299 E. Flatiron Crossing Drive [Beverage Server / Barback] As a Bar Back at Twin Peaks, you'll: Assist bartenders in preparing and serving beverages; Replenish supplies and maintain cleanliness of bar area; Ensure all glassware and utensils are washed and polished; Restock liquor, beer, and wine as needed; Assist with inventory management;...


  • Broomfield, United States Flatiron Construction Corp Full time

    Flatiron Construction is seeking an Associate Business Development Manager in the Denver area to leverage industry connections and client relationships in the identification and tracking of project opportunities throughout the region. This role will drive growth in target market segments while working closely with clients, senior leadership, and key internal...


  • Broomfield, Colorado, United States Hunter Douglas Group Full time

    Job Title: Customer Experience Project ManagerWe are seeking a highly skilled Customer Experience Project Manager to join our team at Hunter Douglas Group. As a key member of our Customer Experience team, you will be responsible for leading CX initiatives that cross our contact centers, training department, communications, and service departments.Key...


  • Broomfield, United States Flatiron Construction Corp Full time

    Flatiron Construction is seeking an Associate Business Development Manager in the Denver area to leverage industry connections and client relationships in the identification and tracking of project opportunities throughout the region. This role will drive growth in target market segments while working closely with clients, senior leadership, and key...