Coordinator - Enhanced Care Management (Riverside T2)

2 weeks ago

Rancho Cucamonga, United States Inland Empire Health Plan Full time

Overview:

What you can expect

Find joy in serving others with IEHP We welcome you to join us in healing and inspiring the human spirit and to pivot from a job opportunity to an authentic experience

Under the general supervision of the Enhanced Care Management Department Leadership, the Coordinator - Enhanced Care Management is responsible for working effectively with the integrated Enhanced Care Management team to facilitate and support Enhanced Care Management team activities. The coordinator is responsible for skillfully engaging IEHP Members, in order to enhance Member activation in their own health and wellness practices, as well as supporting the Enhanced Care Management team with administrative duties.

Key Responsibilities:

1. Responsible for working in an integrated team and assisting Members with care coordination needs, including, but not limited to, referrals for resources.
2. Responsible for assisting Members with outreach to find housing and assistance with tenancy services.
3. Responsible for assisting the Enhanced Care Management team with administrative duties needed for high functioning of an integrated team.
4. Model the highest ethical behavior in relationships with co-workers, supervisors, Members, Providers, and colleagues in the community.
5. Responsible for promoting a collaborative and effective working environment within the Enhanced Care Management team by engaging in evidenced-based communication strategies (such as Motivational Interviewing) when discussing responsibility/sharing of tasks, effectively resolving conflicts as they arise, and collaborating on Member case discussions.
6. Responsible for assisting the Nurse Care Manager and/or the Behavioral Health Care Manager with appropriate treatment plan implementation and coordination of care needs, as developed in collaboration with the Member, and consulting with the clinical Team Members before taking any action that is clinical in nature.
7. Responsible for building and maintaining a positive working relationship with Providers, including, but not limited to, communication via in-person, over the phone, and through digital means such as email and fax.
8. Responsible for engaging with Members, both in-person and on the phone, in a manner that utilizes evidence-based approaches (such as Motivational Interviewing) that promotes collaboration between the Member and his or her medical/behavioral team, as well as to increase the Members sense of control over their whole health.
9. Model commitment to continuous quality improvement by engaging in quality improvement initiatives and projects, such as identifying and addressing HEDIS gaps, and by identifying, developing, and testing new practices for improving the outcomes of the Enhanced Care Management team.
10. Assists with the coordination of medical and behavioral health access issues with PCP offices, specialists, and ancillary services.
11. Facilitate Member care to ensure that a continuity of care Letter of Agreement (LOA) is executed when appropriate.
12. Ensures documentations is accurate and in compliance with regulatory requirements and accreditation standards.
13. Participates in Health Plan staff meetings or other activities as needed.

Commitment to Quality: The IEHP Team is committed to incorporate IEHPs Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Additional Benefits:

Perks

IEHP is not only committed to healing and inspiring the human spirit of our Members; we also aim to match our Team Members with the same energy by providing prime benefits and more.

  • CalPERS retirement
  • 457(b) option with a contribution match
  • Generous paid time off- vacation, holidays, sick
  • State of the art fitness center on-site
  • Medical Insurance with Dental and Vision
  • Paid life insurance for employees with additional options
  • Short-term, and long-term disability options
  • Pet care insurance
  • Flexible Spending Account Health Care/Childcare
  • Wellness programs that promote a healthy work-life balance
  • Career advancement opportunities and professional development
  • Competitive salary with annual merit increase
  • Team bonus opportunities


Qualifications:

Education & Experience

  • Two (2) years customer service experience in any setting. Experience of successfully working within a team. Experience in data entry
  • High school diploma or GED required

Key Qualifications

  • Must have a valid California Driver's license and valid automobile insurance. Must qualify and maintain driving record to drive company vehicles based on IEHP insurance standards of no more than three (3) points
  • Knowledgeable about evidenced based communication such as Motivational Interviewing, or similar empathy-based communication strategies
  • Understanding of and sensitivity to multi-cultural community
  • Understanding of and sensitivity to mental health conditions and addictive disorders
  • Awareness of the impact of unmitigated bias and judgement on health; commitment to addressing both
  • Bilingual (English/Spanish) - written and verbal skills required

Start your journey towards a thriving future with IEHP and apply TODAY

Work Model Location:

Remote

Pay Range:
USD $23.98 - USD $30.57 /Hr.

  • Coordinator - Enhanced Care Management (Riverside T2)

    2 weeks ago

    Rancho Cucamonga, United States Inland Empire Health Plans Full time

    What you can expect!Find joy in serving others with IEHP! We welcome you to join us in healing and inspiring the human spirit and to pivot from a job opportunity to an authentic experience!Under the general supervision of the Enhanced Care Management Department Leadership, the Coordinator - Enhanced Care Management is responsible for working effectively with...

  • Coordinator - Enhanced Care Management (Riverside T2)

    2 weeks ago

    Rancho Cucamonga, United States Inland Empire Health Plans Full time

    What you can expect! Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience! Under the general supervision of the Enhanced Care Management Department Leadership, the Coordinator - Enhanced Care Management is responsible for working...

  • Entry Level Marketing Coordinator

    3 weeks ago

    Rancho Cucamonga, United States Instep Management Group Full time

    Job DescriptionJob DescriptionInstep Management Group is the leader in marketing and promotional consulting services. Our expert team of Entry Level Marketing Coordinators is helping transform our clients’ businesses into leaders of their market. We are seeking an entrepreneurial mindset with strong relationship-building and customer-facing skills to join...

  • Entry Level Marketing Coordinator

    2 weeks ago

    Rancho Cucamonga, United States Instep Management Group Full time

    Instep Management Group is the leader in marketing and promotional consulting services. Our expert team of Entry Level Marketing Coordinators is helping transform our clients’ businesses into leaders of their market. We are seeking an entrepreneurial mindset with strong relationship-building and customer-facing skills to join our team as an Entry Level...

  • Entry Level Marketing Coordinator

    4 weeks ago

    Rancho Cucamonga, United States Instep Management Group Full time

    Instep Management Group is the leader in marketing and promotional consulting services. Our expert team of Entry Level Marketing Coordinators is helping transform our clients' businesses into leaders of their market. We are seeking an entrepreneurial mindset with strong relationship-building and customer-facing skills to join our team as an Entry Level...

  • Entry Level Marketing Coordinator

    1 month ago

    Rancho Cucamonga, United States Instep Management Group Full time

    Instep Management Group is the leader in marketing and promotional consulting services. Our expert team of Entry Level Marketing Coordinators is helping transform our clients' businesses into leaders of their market. We are seeking an entrepreneurial mindset with strong relationship-building and customer-facing skills to join our team as an Entry Level...

  • Behavioral Health Care Manager, LCSW/LMFT

    21 hours ago

    Rancho Cucamonga, California, United States Inland Empire Health Plan Full time

    What you can expectFind joy in serving others with IEHP We welcome you to join us in "healing and inspiring the human spirit" and to pivot from a "job" opportunity to an authentic experienceThis position works collaboratively with Members of their own team, Members and families, and other professionals, in addition to working collaboratively with the...

  • Care Manager, RN

    3 weeks ago

    Rancho Cucamonga, United States Inland Empire Health Plan Full time

    Overview: What you can expect! Find joy in serving others with IEHP! We welcome you to join us in healing and inspiring the human spirit and to pivot from a job opportunity to an authentic experience! Under the general supervision of the Enhanced Care Management Department Leadership this position is responsible for working effectively with the Enhanced...

  • Behavioral Health Care Manager, LCSW/LMFT

    5 days ago

    Rancho Cucamonga, United States Inland Empire Health Plan Full time

    What you can expect! Find joy in serving others with IEHP! We welcome you to join us in "healing and inspiring the human spirit" and to pivot from a "job" opportunity to an authentic experience! This position works collaboratively with Members of their own team, Members and families, and other professionals, in addition to working collaboratively with the...

  • Behavioral Health Care Manager, LCSW/LMFT

    5 days ago

    Rancho Cucamonga, United States Inland Empire Health Plan Full time

    What you can expect!Find joy in serving others with IEHP! We welcome you to join us in "healing and inspiring the human spirit" and to pivot from a "job" opportunity to an authentic experience!This position works collaboratively with Members of their own team, Members and families, and other professionals, in addition to working collaboratively with the...

  • Patient Care Coordinator

    7 days ago

    Rancho Cucamonga, United States APOTHECARY BY DESIGN ACQUISITION CO LLC Full time

    Job Summary: Works under the direction of the Senior Manager of Patient Services to coordinate the needs of patients taking complex medications related to their medical condition, disease or illness. Patient Care Coordinators work proactively with our patients, provider offices and clients via the telephone and directly on site to compassionately and...

  • Behavioral Health Care Manager, LCSW/LMFT

    6 days ago

    Rancho Cucamonga, United States Inland Empire Health Plan Full time

    Overview: What you can expect! Find joy in serving others with IEHP! We welcome you to join us in healing and inspiring the human spirit and to pivot from a job opportunity to an authentic experience! This position works collaboratively with Members of their own team, Members and families, and other professionals, in addition to working collaboratively...

  • Coordinator - Integrated Transitional Care

    1 week ago

    Rancho Cucamonga, United States Inland Empire Health Plan Full time

    **What you can expect!** Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an **authentic experience!** Under the general direction of the Manager and Supervisor in the Integrated Transitional Care department, the Coordinator - Integrated Transitional...

  • Coordinator - Integrated Transitional Care

    1 week ago

    Rancho Cucamonga, United States Inland Empire Health Plan Full time

    Overview: **What you can expect!** Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an **authentic experience!** Under the general direction of the Manager and Supervisor in the Integrated Transitional Care department, the Coordinator - Integrated...

  • Client Care Coordinator

    5 days ago

    Rancho Cucamonga, United States Cut N Dry Restoration Full time

    Job DescriptionJob DescriptionCut N Dry Restoration in Rancho Cucamonga, CA is actively seeking an organized and collaborative full-time Client Care Coordinator to help our company grow by acting as the channel for conveying information to the property owner and other parties. Do you have outstanding customer service skills and wish everyone would let you...

  • Coordinator - ECM Transitional Care

    6 days ago

    Rancho Cucamonga, United States ManpowerGroup Full time

    **Title: Coordinator - ECM Transitional Care** **Location:** **R** **ancho Cucamonga, CA** **Duration: 6 months** **Rate Range: $20 to $23/hr on W2.** **Summary:** Under the general direction of the ECM Practice Transformation Manager, the ECM Transitional Care Coordinator requires timely processing of incoming inpatient admission and discharge...

  • Care Manager, RN

    1 month ago

    Rancho Cucamonga, United States Inland Empire Health Plans Full time

    What you can expect! Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience! Under the general supervision of the Enhanced Care Management Department Leadership this position is responsible for working effectively with the Enhanced...

  • Client Care Coordinator

    7 days ago

    Rancho Cucamonga, United States Cut N Dry Restoration Full time

    Cut N Dry Restoration in Rancho Cucamonga, CA is actively seeking an organized and collaborative full-time Client Care Coordinator to help our company grow by acting as the channel for conveying information to the property owner and other parties. Do you have outstanding customer service skills and wish everyone would let you organize their life for them? Do...

  • In Home Caregiver/ Senior Care

    2 weeks ago

    Rancho Cucamonga, United States Right at Home Rancho Cucamonga, CA Full time

    In Home Caregiver--- $$ 90 day Sign On Bonus $$Rancho Cucamonga, CA Currently looking for compassionate In Home Caregivers/CNA for in home opportunities in Rancho Cucamonga and the surrounding area. Interested candidates should possess at least 1 year of experience in personal care and or experience with senior care. Responsibilities of the In Home...

  • Client Care Coordinator

    5 days ago

    Rancho Cucamonga, United States Cut N Dry Restoration Full time

    Cut N Dry Restoration in Rancho Cucamonga, CA is actively seeking an organized and collaborative full-time Client Care Coordinator to help our company grow by acting as the channel for conveying information to the property owner and other parties. Do you have outstanding customer service skills and wish everyone would let you organize their life for them? Do...