Customer Service Representative

4 weeks ago


Wichita, Kansas, United States R1 Revenue Cycle Management Full time
Job Title: Customer Service Representative

**About the Role:**
We are seeking a skilled Customer Service Representative to work in our fast-paced hospital environment. As a key member of our team, you will be responsible for registering patients and collecting vital information. This role requires excellent communication skills, attention to detail, and the ability to multitask in a dynamic setting.

Main Responsibilities:
  • Registration of patients: Collecting accurate and detailed information from patients, including medical history and insurance details.
  • Communication with patients: Providing clear explanations and answering questions to ensure patients feel comfortable and supported throughout the process.
  • Data entry: Accurately inputting patient information into our systems while maintaining confidentiality and adhering to data protection policies.
  • Multitasking: Working efficiently in a high-pressure environment, juggling multiple tasks and priorities while maintaining a positive attitude.

Requirements:
  • High School Diploma or GED
  • Excellent customer service experience

What We Offer:
  • A supportive and collaborative team environment
  • Ongoing training and development opportunities
  • A competitive benefits package

About Us:
We are a leading provider of innovative healthcare solutions, dedicated to delivering exceptional results and making a positive impact on the lives of our patients and communities. Our mission is to empower providers to simplify the healthcare experience, and we're committed to creating a workplace that reflects our values of diversity, equity, and inclusion.

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