Part-Time Retail Specialist

1 week ago

Santa Barbara, United States Rad Power Bikes Full time

Description Why We’re Rad (about us): Rad Power Bikes, America’s largest electric bike brand, is on a mission to get people onto bikes that are built for everything and priced for everyone Our company is a driving force behind the e-bike market expansion in North America. We are the first mover in the omnichannel retail space for personal mobility products, and we continue to develop industry-leading, innovative e-bikes. Rad Power Bikes has grown to 500,000 customers, leading a revolution in low carbon mobility. We are looking for RADICAL people to join our global teams: Results-Driven, Approachable, Diverse, Innovative, Customer-Driven, Accountable, and always Learning. We are seeking a Retail Specialist for our Santa Barbara showroom. Our Retail Specialist will be responsible for helping customers and potential customers learn which ebike is best for them and how to optimize the fun and the utility of each ebike. Weekend availability is required. This is a great opportunity for students, retirees, or if you simply want to supplement your income. This is an entry level position for people who are bike enthusiasts wanting to hone in on their customer service skills. If you enjoy working in a collaborative environment and are looking to support a dynamic team, read on. The salary for this role is $20 per hour; however, we consider several factors when extending an offer, including but not limited to the role and associated responsibilities, a candidate’s work experience, education/training, and key skills. Requirements 1+ years of experience working retail, preferably in a showroom Experience & desire to work in a team-oriented environment Solid bike riding skills & thorough understanding of road safety A background in supporting customers & answering questions to achieve sales goals Comfortable with disruptions and juggling multiple priorities A learning mentality and ability to assimilate & retain information quickly Additional Requirements: Ability to walk, stand, and sit for extended periods of time, up to 8 hours / day A passion for teaching others and ability to do so in a variety of ways Must have weekend availability and certain holidays You get bonus points for: Retail experience in the bike industry, especially with ebikes Bike part knowledge and riding as a hobby Had you been with us last month, the top 5 things you would have impacted are: Made a world-class first impression with our customers in-person and on the phone & overseen daily test rides, ensuring rider comfort and safety Communicated product information in a clear, professional, and accurate manner with customers Advocated internally for our customers by identifying trends and suggesting improvements to processes, policies, and products Worked directly with our team of professional Ebike Mechanics to ensure that all customer needs are met Helped maintain and improve the organization/set-up of our Retail facility & ensured inventory control, merchandise/supply restocking is complete and accurate Other duties as assigned & required Working at Rad is built around our RADICAL values - we are: Results-Driven: We aim for success each day and lead the charge towards a sustainable future. Accountable: We are responsible to our environment, communities, partners, and team. Diverse: We are inclusive of all experiences, backgrounds, and skills. We value every voice. Innovators: In the face of challenge, we continuously innovate and improve. Customer-Driven: We are dedicated to the experience and safety of our riders. Approachable: We are kind, transparent, collaborative, and always willing to help. Learners: We grow and change, always driven towards personal and professional excellence. Does this sound like you? Please apply and join us Rad Power Bikes is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. #J-18808-Ljbffr

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