Customer Service Representative
1 week ago
Temp to Hire
$18.00 per hour
7:30 am - 4:30 pm
Mon-Fri
This is NOT a remote position, it's in the office.
Duties
- Provide exceptionally engaging service and technical support to customers.
- Will be responsible for managing the front window - tasked with walk-in customer payment processing.
- Will handle incoming calls, in a call center and create work orders for service investigation as needed.
- Assist with tap processing - obtaining quotes, collecting fees, scheduling installations of taps and meters, collecting meter information and relating to corresponding personnel for system updates.
- Responsible for handling incoming calls and creating work orders for service investigation as needed.
- Properly handle a diverse set of customer requests and inquiries, accurately
- Properly document all customer interactions.
- Must be fluent in English and Spanish.
- Minimum of one year of Call Center experience is a plus.
- Ability to follow directions and work independently.
- Exceptional work ethic, time management skills, and a demonstrated commitment to teamwork
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