Lead Patient Service Rep
3 weeks ago
Job DescriptionThe Lead Patient Service Rep functions as an administrative team lead for the office. This position supports the physician and nursing staff in the delivery of health care by performing a broad range of administrative related tasks to maintain a smooth and efficient front office workflow. This position also assists with providing a review of administrative skills, assessing the workflow of administrative staff and monitoring staff/scheduling coverage. Job Duties and Responsibilities: Leads huddles to observe, assess and evaluate department workflow. Provides orientation and training for administrative staff. Provides assistance in tracking and monitoring policies and other department specific data for safeguarding organization resources and monitoring of patient refunds. Manages the patient care flow and assists with supervising CS-Link message pools. Monitors and assesses administrative workflows, performs observations of staff skills and performance abilities using designated evaluation and observation tools, provides suggestions for opportunities to improve and assists the Supervisor with the preparation, documentation and make recommendations related to corrective actions. Manages the physicians' master schedules and coordinates all schedule changes, instructs staff accordingly and makes recommendations for schedule improvements. Provides assistant to patients by explaining policies, procedures, or services using administrative knowledge and direct inquiries or complaints to appropriate medical staff members, administrative staff, insurance plans, and other departments to ensure satisfactory resolution. Assists with administrative support activities to address physician and staff concerns such as facilities management, patient billing, utilization management, quality management, risk management, human resources, and payroll. Handles patient and provider correspondence. Processes and documents referrals and authorizations for patients. Provide assistance in administrative quality check measures and adheres to all infection prevention standards.QualificationsEducation:High school diploma or GED preferred. Associates degree/college diploma highly preferred.Experience:Five (5) years of experience working as a Patient Service Rep in an outpatient clinical/medical office setting required.About UsCedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.About the TeamWith a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai's medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond.
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Patient Service Rep
3 weeks ago
Beverly Hills, United States Cedars-Sinai Medical Center Full timeThe Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients th Cardio, Patient, Healthcare, Service, Customer Service, Patient Care
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Patient Service Rep
4 weeks ago
Beverly Hills, United States Cedars-Sinai Medical Center Full timeThe Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients th Patient, Healthcare, Service, Customer Service, Patient Care, Payment
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Patient Service Rep
1 month ago
Beverly Hills, United States Cedars-Sinai Full time**Job Description**The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical...
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Patient Service Rep
2 weeks ago
Beverly Hills, United States Cedars-Sinai Full time**Job Description**The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical...
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Patient Service Rep
2 weeks ago
Beverly Hills, United States Cedars-Sinai Full time**Job Description**The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical...
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Patient Service Rep
2 weeks ago
Beverly Hills, United States Cedars-Sinai Full time**Job Description**The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical...
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Patient Service Rep
2 days ago
Beverly Hills, United States Cedars-Sinai Full time**Job Description**The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical...
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Patient Service Rep
4 weeks ago
Beverly Hills, California, United States Cedars-Sinai Full timeJob DescriptionThe Patient Service Rep is responsible for positive patient relations, proper telephone communication, appointment scheduling, patient registration, payment and co-payment collection, and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical...
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Patient Service Rep
2 weeks ago
Beverly Hills, United States Cedars-Sinai Full time**Job Description** The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical...
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Patient Service Rep
1 month ago
Beverly Hills, United States Cedars-Sinai Full time**Job Description** The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical...
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Patient Service Rep
2 weeks ago
Beverly Hills, United States Cedars-Sinai Full time**Job Description** The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical...
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Patient Service Rep
3 days ago
Beverly Hills, United States Cedars-Sinai Full time**Job Description** The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical...
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Patient Service Rep
2 days ago
Beverly Hills, United States Cedars-Sinai Full time**Job Description** The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical...
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Patient Service Rep
4 weeks ago
Beverly Hills, United States Cedars-Sinai Full timeJob Description The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical...
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Patient Service Rep
2 months ago
Beverly Hills, United States Cedars-Sinai Full time**Job Description**The Patient Service Rep is responsible for positive patient relations, proper telephone communication, appointment scheduling, patient registration, payment and co-payment collection, and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical...
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Patient Service Rep
2 months ago
Beverly Hills, United States Cedars-Sinai Full time**Job Description** The Patient Service Rep is responsible for positive patient relations, proper telephone communication, appointment scheduling, patient registration, payment and co-payment collection, and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical...
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Patient Service Rep
3 months ago
Beverly Hills, United States Cedars-Sinai Full timeJob Description The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical...
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Patient Service Rep
2 months ago
Beverly Hills, United States Cedars-Sinai Full time**Job Description**The Patient Service Rep is responsible for positive patient relations, proper telephone communication, appointment scheduling, patient registration, payment and co-payment collection, and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical...
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Patient Access Rep I
2 months ago
Beverly Hills, California, United States Cedars Sinai Full timeDo you love helping people every single day? Are you passionate about providing outstanding and high-quality service to patients and their family members? If you thrive in a dynamic environment, excel at multi-tasking and are ready to seek the exciting and important responsibilities of a Patient Access Representative, please consider this great opportunity...
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Patient Service Rep
4 weeks ago
Beverly Hills, United States Cedars-Sinai Full time**Job Description**The Patient Service Rep is responsible for positive patient relations, proper telephone communication, appointment scheduling, patient registration, payment and co-payment collection, and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical...
