Veterinary Client Service Representative

1 week ago

Lewisville, United States Innovetive Petcare Full time

Veterinary Client Service Representative At Animal Hospital of Lewisville, we're committed to providing compassionate, high-quality veterinary care to the pets and families of Lewisville and the surrounding communities. Our team is supportive, upbeat, and deeply dedicated to making every visit a positive experience for both our clients and their furry family members. If you love animals and enjoy working in a fast-paced, people-focused environment, we'd love to meet you Position Overview: Do you have a passion for animals and a natural talent for customer service? We are seeking a warm, organized, and enthusiastic Veterinary Receptionist to be the welcoming face of our hospital. In this role, you'll be the first point of contact for our clientscreating a smooth, friendly, and professional experience from the moment they walk through our doors or pick up the phone. Responsibilities Some of the responsibilities you will own in this role: Provide friendly, quality customer care to patients and clients Process invoices payments Answer phones, schedule appointments, and obtain all necessary medical history Determine the status of the patient's immunizations and tests Communicate with the doctor and technical staff on the patient's arrival and necessary treatments Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian Accurately input data into computer software This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change* Preferred Qualifications Preferred qualifications include: High school diploma Weekend availability as needed Must be able to lift 30-50 pounds Benefits Benefits include: Paid time off Health insurance Dental Insurance Vision insurance Employee discounts Flexible schedules 401K with company match Training and Career development About Animal Hospital of Lewisville Animal Hospital of Lewisville is a collaborative 4-doctor practice, that share a passion for client-focused communication and practicing small animal veterinary medicine and surgery. We are an established, well-equipped, full-service small animal veterinary clinic in Lewisville, NC, right outside of Winston-Salem, NC. Animal Hospital of Lewisville is a proud partner of Innovetive Petcare. Where we believe that you are the future of veterinary medicine. Cultivate, innovate, develop, and collaborate. Excellent pet care comes from exceptional teams. Equal Opportunity Employer Policy: Animal Hospital of Lewisville is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

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