Patient Service Representative
3 weeks ago
Job DescriptionThe Patient Service Representative - Operations is responsible for discussing insurance coverage, including usual and customary charges, Medicare and Medical Assistance availability, reimbursement options available for services, educating patients regarding the Clinic's billing and credit policies, work with patient's insurance carrier to verify benefits coverage for treatment, and discuss any credit concerns regarding a past due account and make special arrangements if necessary to assure payment will be made in a timely manner.Job RelationshipsReports to the Operations Manager or Director of the service linePrincipal Responsibilities Verify/secure referrals. Verify coverage and benefits prior to treatment. Secure prior-approval and pre-authorizations. Perform review and action of Bad Debt, Collections, and Denials. Maintain proficiency with insurance and billing issues and serve as a resource to providers and staff. Prepare account action worksheets and submit to Patient Accounting for charge corrections. Provide a positive impression to patients about the Clinic's billing department. Enter/edit patient insurance coverage/demographic information when necessary. Inform patients of the Clinic's billing and credit policies. Answer questions that patients may have in regard to insurance coverage and other billing issues. Respond to patient's verbal and written requests in a timely fashion. Maintain statistics. Maintain proficiency with insurance and billing issues by participating in Patient Accounting meetings and training sessions as appropriate. Must be empathetic, yet responsive to patients while adhering to Patient Accounting billing practices and guidelines. Provide coverage at other Springfield Clinic locations as assigned. Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy. Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Perform other job duties as assigned. Education/Experience High School graduate or GED required. Minimum two to three (2-3) years experience in medical billing and insurance preferred. Knowledge, Skills and Abilities Ability to handle multiple tasks and prioritize in a fast-paced environment required. Computer skills, including Microsoft Office, preferred. Strong verbal communication and listening skills are required. Knowledge of the computer systems with emphasis on registration and insurance screens. Knowledge of Medicare, medical assistance and other third party payors. Ability to work with patients of all ages in a courteous and professional manner. Must be empathetic, yet responsive to Patient Accounting billing policies and guidelines. Ability to tactfully work with patients with past due accounts. Ability to meet quality and performance guidelines and work with patients in a courteous and professional manner. Must have the ability to maintain composure under stress. Manual dexterity required for use of telephone headset, calculator and computer keyboard. Working Environment Work in office environment. Use of telephone required. Involves frequent contact with staff and the public. Requires siting for long periods of time. Some bending and stretching required. PHI/Privacy LevelHIPAA1
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Patient Services Representative
1 week ago
Springfield, United States Care Station Medical Group Full time**Patient Services Representative** Care Station Medical Group is a multi-specialty medical facility with offices located in Union, Hudson and Essex counties. Our offices are open seven days a week from 8:00am to 10:00pm. The Patient Services Representative is the primary contact for all incoming calls in a very busy medical office. We are looking for...
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Patient Service Representative
4 weeks ago
Springfield, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...
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Patient Service Representative
2 weeks ago
Springfield, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...
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Patient Service Representative
4 weeks ago
Springfield, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.Summary Description:ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a...
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Patient Service Representative
3 weeks ago
Springfield, United States Premier Orthopaedics & Sports Medicine Full time**Premier Orthopedics and Sports Medicine **is looking for a **Patient Service Representative** to work at our Springfield, PA office! **The Company**: Premier Orthopaedics is a full-service orthopaedic practice formed in 2000 that specializes in the diagnosis and care for a wide range of orthopaedic injuries and conditions. Through partnership with the...
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Patient Service Representative
2 weeks ago
Springfield, United States Center for Orthopedic and Research Excel Full timeJob DescriptionJob DescriptionPremier Orthopaedics and Sports Medicine is looking for a Patient Service Representative to work at our Springfield, PA office.The Company: Premier Orthopaedics is a full-service orthopaedic practice formed in 2000 that specializes in the diagnosis and care for a wide range of orthopaedic injuries and conditions. Through...
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Patient Service Representative
2 weeks ago
Springfield, United States Center for Orthopedic and Research Excel Full timeJob DescriptionJob DescriptionPremier Orthopaedics and Sports Medicine is looking for a Patient Service Representative to work at our Springfield, PA office.The Company: Premier Orthopaedics is a full-service orthopaedic practice formed in 2000 that specializes in the diagnosis and care for a wide range of orthopaedic injuries and conditions. Through...
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Phlebotomist Patient Services Representative
6 days ago
Springfield, United States Global Technical Talent Full timePhlebotomist Patient Services Representative (Onsite) Contract Duration 6 Months Description: The Phlebotomist Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The Phlebotomist Patient Services Representative draws...
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Patient Service Representative R29747
1 week ago
Springfield, United States Baystate Health Full time**Category(s)**: Administrative Support, Customer Service **Full Time / Part Time**: Full-Time **Shift**: First Baystate Health, Western Massachusetts’s premier healthcare provider, and home to Baystate Medical Practices, the largest multispecialty group in the region, is looking for a Patient Service Representative to join our Women's Health Team in...
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Patient Service Representative
1 month ago
Springfield, United States Springfield Clinic Full timeThe Patient Service Representative - Operations is responsible for discussing insurance coverage, including usual and customary charges, Medicare and Medical Assistance availability, reimbursement options available for services, educating patients regarding the Clinic's billing and credit policies, work with patient's insurance carrier to verify benefits...
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Patient Service Representative
2 weeks ago
Springfield, United States Springfield Clinic Full timeThe Patient Service Representative - Operations is responsible for discussing insurance coverage, including usual and customary charges, Medicare and Medical Assistance availability, reimbursement options available for services, educating patients regarding the Clinic's billing and credit policies, work with patient’s insurance carrier to verify benefits...
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Patient Service Representative
2 weeks ago
Springfield, United States Springfield Clinic Full timeThe Patient Service Representative - Operations is responsible for discussing insurance coverage, including usual and customary charges, Medicare and Medical Assistance availability, reimbursement options available for services, educating patients regarding the Clinic's billing and credit policies, work with patient's insurance carrier to verify benefits...
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Patient Service Representative
2 weeks ago
Springfield, United States Baystate Health Full timeSummary: In collaboration with the multi-disciplinary care team performs the administrative tasks necessary to support exceptional patient-centered care; such as, reception, registration, demographic and insurance verification, answer telephone calls and direct to the appropriate individual, strong customer service skills among patients and...
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Patient Service Representative
3 weeks ago
Springfield, United States Baystate Health Full timeSummary: In collaboration with the multi-disciplinary care team performs the administrative tasks necessary to support exceptional patient-centered care; such as, reception, registration, demographic and insurance verification, answer telephone calls and direct to the appropriate individual, strong customer service skills among patients and multidisciplinary...
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Patient Service Representative
17 hours ago
Springfield, United States Springfield Clinic Full timeThe Patient Service Representative is responsible for discussing insurance coverage, including usual and customary charges, Medicare and Medical Assistance availability, reimbursement options available for services, educating patients regarding the Clinic's billing and credit policies, work with patient’s insurance carrier to verify benefits coverage for...
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Patient Service Representative
1 week ago
Springfield, United States (SDX) Scientia Diagnostics LLC Full timeCollect specimens according to established procedures. This includes, but not limited to: drug screens, blood samples, processing pathology and cytology samples. - Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services. - Responsible for completing all data entry...
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Customer Service Representative
3 weeks ago
Springfield, United States Corporation Service Company Full timeJob DescriptionCustomer Service RepresentativeSpringfield, ILMonday-Friday, 8:30 am - 5:30 pm We are seeking a highly motivated, experienced Customer Service Representative for our Springfield, Illinois office to work to help our clients stay in legal compliance by assisting with Motor Vehicle transactions, updating customer records, researching...
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Route Service Representative
7 days ago
Springfield, United States Superior Linen Service, Inc. SUP Full timePosition Summary:The Route Service Representative will operate a non-CDL, box truck on a dedicated route, delivering products, rendering services, sell products, collect payment from customers, and achieve an excellent relationship with the customer.Responsibly follow all procedures, & policies with regard to Department of Transportation rules and...
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Patient Service Representative R30773
3 days ago
Springfield, United States Baystate Health Full time**Category(s)**: Administrative Support, Customer Service **Full Time / Part Time**: Per Diem **Shift**: First **Summary**: In collaboration with the multi-disciplinary care team performs the administrative tasks necessary to support exceptional patient-centered care; such as, reception, registration, demographic and insurance verification, answer telephone...
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Patient Svc Representative- Gastro Whiteside
3 weeks ago
Springfield, United States Mercy Full timeFront DeskM-F, 8a-5p, Full Time- 40/hrsMercy Clinic Whiteside- GastroSpringfield, MOKey Benefits:Tuition reimbursement up to $2,000 for continuing educationHealth/Dental/Vision available after day oneAnnual contribution of $100 per month to eligible dependent care FSAPaid parental leave for new parents401K with employer matchPaid PTO for...
