Customer Service Rep

3 weeks ago


Tampa, United States eQHealth Solutions Full time

** Customer Service Rep - Bilingual required**

**Job Category****:** Customer Support **Requisition Number****:** CUSTO01522 Showing 1 location **Job Details**

**Description**

* Provides courteous and prompt service to all internal and external customers.

* Research provider questions regarding status of reviews/authorizations

* Prioritizes and addresses requests in a professional manner to develop cooperative relationships and to ensure that customer confidentiality is assured.

* Understands when to escalate a call to a supervisor.

* Enters all call data for tracking.

* Initiates outbound calls as necessary to facilities and providers. In the rare instances, a callback will be made to member/beneficiaries.

* Provides customer service telephone line coverage within contract parameters of wait time and abandonment rates.

* Identifies opportunities and recommends methods to improve service and work processes.

* Performs other services as required.

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Preferred**

High School or better.

**Experience**

**Required**

One to Three years experience in call center setting, healthcare setting preferred.

**Licenses & Certifications**


  • Customer Service Reps

    4 weeks ago


    Tampa, United States RemX Full time

    RemX is seeking Bilingual (Spanish) Customer Service Reps for On-Site opportunities in Plantation FL. This in a high volume, call center/customer service environment. You'll need to be efficient, productive, and thorough dealing with our members over the phone. Title: Customer Service Rep Location: Plantation FL | ONSITE Salary: $18/hour (bilingual...


  • Tampa, United States Pool Troopers Full time

    Job DescriptionJob DescriptionOutbound Customer Service Reps- Tampa $20/hrJoin Pool Troopers, a trusted leader in pool service since 1952. We're not just one of the nation's fastest-growing companies, we're also recognized for our award-winning culture (USA Today Top Workplaces 2024) and commitment to providing exceptional value (Bob Vila's...


  • Tampa, United States Pool Troopers Full time

    Job DescriptionJob DescriptionOutbound Customer Service Reps- Tampa $20/hrJoin Pool Troopers, a trusted leader in pool service since 1952. We're not just one of the nation's fastest-growing companies, we're also recognized for our award-winning culture (USA Today Top Workplaces 2024) and commitment to providing exceptional value (Bob Vila's...


  • Tampa, United States Rep-Lite Full time

    Job DescriptionJob DescriptionPOSITION SUMMARYThe Territory Sales Associate (TSA) is a field base sales position, requiring you to work remotely from a home base within a designated geography. The TSA position will have a focus on product training, clinical application, and occasional case support. This includes providing expertise to current customers and...


  • Tampa, United States Rep-Lite Full time

    Job DescriptionJob DescriptionPOSITION SUMMARYThe Territory Sales Associate (TSA) is a field base sales position, requiring you to work remotely from a home base within a designated geography. The TSA position will have a focus on product training, clinical application, and occasional case support. This includes providing expertise to current customers and...


  • Tampa, United States Tampa General Hospital Full time

    **Unit Customer Service Rep - ED Hold** **-** **(**240002MY**)** **Description** **Job Summary** Under general supervision, follows established policies, procedures, and professional guidelines. Responsible for monitoring and identifying basic normal cardiac rhythms, dysrhythmias, and lethal arrhythmias; reporting these findings to the appropriate...

  • HVAC Sales Rep

    3 weeks ago


    Tampa, United States Home Service Heroes Full time

    Job DescriptionJob DescriptionCalling all heroes of home comfort! Are you ready to take your career to new heights as a full-time HVAC Sales Rep - Comfort Advisor with Home Service Heroes in Tampa, FL? Prepare to be rewarded handsomely for your skills with top production-based pay and excellent benefits such as flexible scheduling, paid time off, medical...

  • Customer Service Rep

    1 month ago


    Tampa, United States eQHealth Solutions Full time

    ** Customer Service Rep - Tampa FL: Bi-Lingual preferred** **Job Category****:** Customer Support **Requisition Number****:** CUSTO001558 Showing 1 location **Job Details** **Description** * Provides courteous and prompt service to all internal and external customers. * Research provider questions regarding status of reviews/authorizations * Prioritizes and...


  • Tampa, United States Coastal Solutions Full time

    Job DescriptionJob DescriptionCalling All Superheroes!Are you ready to unleash your incredible customer service powers for the greater good? We're on the lookout for a hero with a fundraising spirit and a heart full of philanthropy to take the helm and manage non-profit marketing campaigns across the land. You'll be the essential link between our...

  • Customer Service Rep

    2 weeks ago


    Tampa, United States Enterprise Mobility Inc Full time

    Overview Enterprise Mobility operates the National, Enterprise, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America. National and Alamo has an exciting opportunity for a Customer Experience...

  • Customer Service Rep

    3 weeks ago


    Tampa, United States Enterprise Holdings Full time

    Overview Enterprise Mobility operates the National, Enterprise, and Alamo car rental brands and has frequently been named one of the top places to work.  Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America.  National and Alamo has an exciting opportunity for a Customer Experience...

  • Customer Service Rep

    3 weeks ago


    Tampa, United States Enterprise Holdings Full time

    Overview: Enterprise Mobility operates the National, Enterprise, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America. National and Alamo has an exciting opportunity for a Customer Experience...


  • Tampa, United States The Auto Club Group Full time

    It's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Why Choose a Career with the AAA The Auto Club Group (ACG) You excel at interacting with others and providing a high-level of customer service. You enjoy a job that keeps you busy, but also...


  • Tampa, United States Physicians Toxicology Full time

    Job DescriptionJob DescriptionSalary: $18/hourCustomer Service Representative F/T position for busy medical laboratoryRequirements:The ideal candidate must have a professional attitude and be an energetic individual. A strong customer service background is a must. Multitasking skills are required for this fast-paced environment. Must be friendly and always...


  • Tampa, United States Physicians Toxicology Full time

    Job DescriptionJob DescriptionSalary: $18/hourCustomer Service Representative F/T position for busy medical laboratoryRequirements:The ideal candidate must have a professional attitude and be an energetic individual. A strong customer service background is a must. Multitasking skills are required for this fast-paced environment. Must be friendly and always...


  • Tampa, United States Pool Troopers Full time

    Customer Service Rep- Tampa $19/hr Join Pool Troopers, a trusted leader in pool service since 1952. We're not just one of the nation's fastest-growing companies, we're also recognized for our award-winning culture (USA Today Top Workplaces 2024) and commitment to providing exceptional value (Bob Vila's Best Bang for the Buck). We currently serve over 20,000...

  • Customer Service

    3 days ago


    Tampa, United States RemX Full time

    RemX is working with a client seeking a Customer Service rep for a Remote role in CST. Job Title: Customer Service Exceptions Representative Job Pay Rate: $15/hr Job Start Date: 6/10/24 Contract with possible conversion Job Description: Shift M - F 8:00 am to 7:00 pm CST ~ Hours may vary. Job Description Summary: Interacts with customers via email and...


  • Tampa, United States Pool Troopers Full time

    Job DescriptionJob DescriptionCustomer Service Rep- Tampa $19/hrJoin Pool Troopers, a trusted leader in pool service since 1952. We're not just one of the nation's fastest-growing companies, we're also recognized for our award-winning culture (USA Today Top Workplaces 2024) and commitment to providing exceptional value (Bob Vila's Best Bang...


  • Tampa, United States Pool Troopers Full time

    Job DescriptionJob DescriptionCustomer Service Rep- Tampa $19/hrJoin Pool Troopers, a trusted leader in pool service since 1952. We're not just one of the nation's fastest-growing companies, we're also recognized for our award-winning culture (USA Today Top Workplaces 2024) and commitment to providing exceptional value (Bob Vila's Best Bang...


  • Tampa, United States Enterprise Holdings Full time

    Overview: Enterprise Mobility operates the National, Enterprise, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America. National and Alamo has an exciting opportunity for a Customer Experience...