Associate Team Leader
2 weeks ago
Job Description:
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year.
Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April.It would be even better if you also had...
- Experience supervising or managing people
- History of delivering outstanding customer experiences
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
- Medical coverage and well-being programs including mental health support and coaching
- 401k Retirement Savings Plan and Employee Stock Purchase Plan
- Tax prep benefit - allows eligible associates to receive the same tax preparation as our clients, all with no direct cost to you
- Other perks like flexible/remote opportunities that meet your life, collaborative teams and much more
At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.What you'll bring to the team...
- Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
- Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
- Serve as point of contact for onsite escalated client service concerns
- Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
- Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
- Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
- Lead daily huddles and communicate essential information to office associates
- Prior experience working in customer service or similar role
- Strong organizational skills and ability to plan and manage day-to-day office operations
- Customer-centric mindset and strong communication skills
- Computer proficient with the ability to use MS Office
- Demonstrated ability to work independently with minimal supervision
- Positive attitude
- Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
- High school diploma / equivalent or higher
-
Associate Team Leader
7 days ago
Nashville, United States CRC Group Full timeThe position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests...
-
Team Leader
2 weeks ago
Nashville, United States Nashville Marketing Group Full timeJob DescriptionJob DescriptionWe are looking for a qualified Team Leader to manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members on a daily basis.As a team leader in our marketing department, you will be the contact point for all team members, so your communication skills should be...
-
Team Leader
2 weeks ago
Nashville, United States JENI'S SPLENDID ICE CREAMS Full time"In Tennessee, our Team Jeni's Team Leaders have the opportunity to earn an average of $20.30 per hour!* *This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary. In Tennessee, if the average hourly earnings of an Ambassador, Team Lead, or Service Assistant are less...
-
Team Leader
1 week ago
Nashville, United States Jenis Splendid Ice Creams LLC. Full timeJob DescriptionJob Description"In Tennessee, our Team Jeni's Team Leaders have the opportunity to earn an average of $20.30 per hour!**This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary. In Tennessee, if the average hourly earnings of an Ambassador, Team...
-
Team Leader
1 week ago
Nashville, United States Jenis Splendid Ice Creams LLC. Full timeJob DescriptionJob Description"In Tennessee, our Team Jeni's Team Leaders have the opportunity to earn an average of $20.30 per hour!**This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary. In Tennessee, if the average hourly earnings of an Ambassador, Team...
-
Team Leader
1 week ago
Nashville, United States Jenis Splendid Ice Creams LLC. Full timeJob DescriptionJob Description"In Tennessee, our Team Jeni's Team Leaders have the opportunity to earn an average of $20.30 per hour!**This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary. In Tennessee, if the average hourly earnings of an Ambassador, Team...
-
Team Leader
1 week ago
Nashville, United States Jenis Splendid Ice Creams LLC. Full timeJob DescriptionJob Description"In Tennessee, our Team Jeni's Team Leaders have the opportunity to earn an average of $20.30 per hour!**This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary. In Tennessee, if the average hourly earnings of an Ambassador, Team...
-
Team Leader
2 weeks ago
Nashville, United States Jenis Splendid Ice Creams LLC. Full timeJob DescriptionJob Description"In Tennessee, our Team Jeni's Team Leaders have the opportunity to earn an average of $20.30 per hour!**This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary. In Tennessee, if the average hourly earnings of an Ambassador, Team...
-
Team Leader
1 week ago
Nashville, United States Jenis Splendid Ice Creams LLC. Full timeJob DescriptionJob Description"In Tennessee, our Team Jeni's Team Leaders have the opportunity to earn an average of $20.30 per hour!**This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary.In Tennessee, if the average hourly earnings of an Ambassador, Team...
-
Team Leader
1 week ago
Nashville, United States Jenis Splendid Ice Creams LLC. Full timeJob DescriptionJob Description"In Tennessee, our Team Jeni's Team Leaders have the opportunity to earn an average of $20.30 per hour!**This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary. In Tennessee, if the average hourly earnings of an Ambassador, Team...
-
Team Leader
2 weeks ago
Nashville, United States Jenis Splendid Ice Creams LLC. Full timeJob DescriptionJob Description"In Tennessee, our Team Jeni's Team Leaders have the opportunity to earn an average of $20.30 per hour!**This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary. In Tennessee, if the average hourly earnings of an Ambassador, Team...
-
Team Leader
2 weeks ago
Nashville, United States Jenis Splendid Ice Creams LLC. Full timeJob DescriptionJob Description"In Tennessee, our Team Jeni's Team Leaders have the opportunity to earn an average of $20.30 per hour!**This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary. In Tennessee, if the average hourly earnings of an Ambassador, Team...
-
Team Leader
2 weeks ago
Nashville, United States Jenis Splendid Ice Creams LLC. Full timeJob DescriptionJob Description"In Tennessee, our Team Jeni's Team Leaders have the opportunity to earn an average of $20.30 per hour!**This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary. In Tennessee, if the average hourly earnings of an Ambassador, Team...
-
Team Leader
2 weeks ago
Nashville, United States Jenis Splendid Ice Creams LLC. Full timeJob DescriptionJob Description"In Tennessee, our Team Jeni's Team Leaders have the opportunity to earn an average of $20.30 per hour!**This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary. In Tennessee, if the average hourly earnings of an Ambassador, Team...
-
Team Leader
2 weeks ago
Nashville, United States Jenis Splendid Ice Creams LLC. Full timeJob DescriptionJob Description"In Tennessee, our Team Jeni's Team Leaders have the opportunity to earn an average of $20.30 per hour!**This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary.In Tennessee, if the average hourly earnings of an Ambassador, Team...
-
E-Commerce Associate Team Leader
6 days ago
Nashville, United States Whole Foods Market Full time**NYC CANDIDATES:** As mandated by New York City any New Member hired or Team Member transferring into NYC locations must be prepared to upload proof of having received at least one dose of a COVID-19 vaccine to Workday on their hire date. Alternatively, those seeking either a medical or religious accommodation must submit an accommodation request through...
-
Process Team Leader-Protein
5 days ago
Nashville, United States Green Plains Full time** Process Team Leader-Protein****Job Category****:** Green Plains **Requisition Number****:** PROCE003591 Showing 1 location **Job Details****Description**Green Plains Inc. (NASDAQ:GPRE) is a leading biorefining company focused on the development and utilization of fermentation, agricultural and biological technologies in the processing of annually...
-
Process Team Leader-Protein
6 days ago
Nashville, United States Green Plains Full time** Process Team Leader-Protein** **Job Category****:** Green Plains **Requisition Number****:** PROCE003591 Showing 1 location **Job Details** **Description** Green Plains Inc. (NASDAQ:GPRE) is a leading biorefining company focused on the development and utilization of fermentation, agricultural and biological technologies in the processing of annually...
-
Seasonal Team Leader
6 days ago
Nashville, United States The Peach Truck - Nashville Full timeJob DescriptionJob DescriptionJoin The Peach Truck as a Team Leader, taking on a crucial role in delivering a consistent and exceptional experience for our customers. As a key player, you'll manage product freshness, availability, and brand standards while overseeing and developing our dedicated teams. Your responsibilities extend to operations,...
-
Engineering Team Leader
7 days ago
Nashville, United States Garver Full timeAs part of the Buildings team for Garver, this Engineering Team Leader will be responsible for growing the Buildings practice in the Nashville market. Specifically, this responsibility will include: Building and leading a multi-discipline engineering team that supports architectural clients. Developing outside architectural firms as Garver and Buildings Team...