Patient Access Rep, Full Time, Days

4 weeks ago


Decatur, United States Huntsville Hospital Full time

Overview Job Summary: Professionally and courteously interviews patients and/or family members to obtain accurate and complete demographic, financial, and medical information for the registration/admission process and patient identification. Verifies insurance eligibility and benefits. Estimates patient responsibility, collects, and posts payments. Ensures the smooth flow of patients through registration areas. Provides excellent customer service and service recovery. Demonstrates through behavior Decatur Morgan Hospital's mission, vision and values. Responsibilities Key Responsibilities / Essential Functions 1. Accurately identifies patient records using 2 patient identifiers 2. Greets and interviews patients or calls and interviews patients by phone to obtain all necessary insurance and demographic information. 3. Accurately enters data into the registration system, including medical, demographic, insurance, precertification, and medical necessity data. 4. Verifies insurance benefits, precertification status, and medical necessity information. 5. Determines patient financial responsibility, collects and posts all applicable copays, deductibles, and co-insurance balances. 6. Assists patients in making payment arrangements when appropriate. 7. Completes all registrations and preregistrations in a timely manner. 8. Assists patients with completing all necessary admission forms. 9. Escorts patients to treatment locations. 10. Performs registration duties with minimal supervision or guidance. 11. Provides coverage in other Patient Access areas as needed. 12. Provides excellent customer service and service recovery when needed. 13. Required to attend all departmental staff meetings. 14. Successfully completes all required tests and quizzes in NetLearning 15. Responsible for knowledge of all pertinent policies and procedures. 16. Must be able to multi-task and prioritize multiple simultaneous duties. 17. Must utilize AIDET and HEATT to problem solve with patients, visitors, co-workers and staff from other departments. 18. Responsible for managing personal time and attendance, notifying supervisor immediately of issues. Qualifications Minimum Knowledge, Skills, Experience Required: Education / Certification: High School / GED required. Post-secondary education preferred. Experience Two years customer service strongly preferred. Previous registration, scheduling, insurance, medical records, or billing experience preferred. Additional Skills / Abilities Excellent verbal and written skills required. Must possess ability to work in a fast-paced environment with a positive attitude. Must demonstrate effective time management skills. Must demonstrate efficiency and organizational skills with the ability to multitask. Proficiency in Microsoft Office Suite strongly preferred.



  • Decatur, United States Emory HealthcareEmory University Full time

    Overview At Emory Healthcare, we integrate science and caring to change the face of health care. Our team members are courageous individuals who are willing to challenge the status quo and help find solutions to complex problems. We’re empowered to influence change for, and with, our patients, their families, the community and each other. As one of the...

  • Patient Access Rep II

    2 weeks ago


    Decatur, United States Emory HealthcareEmory University Full time

    Overview At Emory Healthcare, we integrate science and caring to change the face of health care. Our team members are courageous individuals who are willing to challenge the status quo and help find solutions to complex problems. We’re empowered to influence change for, and with, our patients, their families, the community and each other. As one of the...


  • Decatur, United States Huntsville Hospital Health System Full time

    OverviewJob Summary: Professionally and courteously interviews patients and/or family members to obtain accurate and complete demographic, financial, and medical information for the registration/admission process and patient identification. Verifies insurance eligibility and benefits. Estimates patient responsibility, collects, and posts payments. Ensures...


  • Decatur, United States Huntsville Hospital Health System Full time

    OverviewJob Summary: Professionally and courteously interviews patients and/or family members to obtain accurate and complete demographic, financial, and medical information for the registration/admission process and patient identification. Verifies insurance eligibility and benefits. Estimates patient responsibility, collects, and posts payments. Ensures...


  • Decatur, United States Emory Full time

    Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: Comprehensive health...


  • Decatur, United States Emory HealthcareEmory University Full time

    Overview Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We...

  • ER Patient Access Rep

    2 months ago


    Decatur, United States Huntsville Hospital Health System Full time

    Overview: Job Summary: Professionally and courteously interviews patients and/or family members to obtain accurate and complete demographic, financial, and medical information for the registration/admission process and patient identification. Verifies insurance eligibility and benefits. Estimates patient responsibility, collects, and posts payments. Ensures...

  • ED Patient Access Rep

    1 month ago


    Decatur, United States Huntsville Hospital Health System Full time

    OverviewJob Summary: Professionally and courteously interviews patients and/or family members to obtain accurate and complete demographic, financial, and medical information for the registration/admission process and patient identification. Verifies insurance eligibility and benefits. Estimates patient responsibility, collects, and posts payments. Ensures...


  • Decatur, United States Huntsville Hospital Health System Full time

    OverviewJob Summary: Professionally and courteously interviews patients and/or family members to obtain accurate and complete demographic, financial, and medical information for the registration/admission process and patient identification. Verifies insurance eligibility and benefits. Estimates patient responsibility, collects, and posts payments. Ensures...


  • Decatur, Illinois, United States HCA Healthcare Full time

    Description IntroductionDo you want to join an organization that invests in you as a Patient Access Team Lead? At Medical City Decatur, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.BenefitsMedical City Decatur, offers a total rewards package that supports the...


  • Decatur, Illinois, United States HCA Healthcare Full time

    Description IntroductionDo you want to join an organization that invests in you as a Patient Access Team Lead? At Medical City Decatur, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.BenefitsMedical City Decatur, offers a total rewards package that supports the...


  • Decatur, United States Empire Heating & Air Conditioning Full time

    Job DescriptionJob DescriptionEmpire Heating and Air Conditioning in Atlanta, GA is seeking to hire a part-time Customer Service Rep (CSR) / HVAC Dispatcher to join our office team. Are you a customer service professional who is looking for better hours and pay? Are you interested in starting a career with a stable and respected HVAC company? Would you enjoy...


  • Decatur, United States Memorial Health University Medical Center Full time

    Overview: [$2,500/1 year commitment sign-on bonus] Our Patient Access Specialis pre-registers and register patients. Schedule patients for procedures and tests at MHS facilities. Collects accurate patient demographic and billing information in a timely manner. Interviews incoming patients or Associates, enter information into potential all appropriate...


  • Decatur, United States Memorial Health University Medical Center Full time

    Overview: [$2,500/1 year commitment sign-on bonus] Our Patient Access Specialis pre-registers and register patients. Schedule patients for procedures and tests at MHS facilities. Collects accurate patient demographic and billing information in a timely manner. Interviews incoming patients or Associates, enter information into potential all appropriate...


  • Decatur, United States Force Home Services Heating, Air Conditioning & Plumbing Full time

    Job DescriptionJob DescriptionForce Home Services Heating, Air Conditioning, & Plumbing in Denton, TX is calling all customer service representatives to apply to join our amazing HVAC team as a full-time Customer Service Rep!WHY YOU SHOULD JOIN OUR TEAMWe are a family-first HVAC company with a great team of people that are passionate about what they do. We...

  • Histology Technician

    1 month ago


    Decatur, United States Huntsville Hospital Full time

    Overview Job Summary Provides technical support to the Pathologists by: performing high volume, repetitive procedures in anatomical pathology; receiving specimens and requisitions; maintaining and operating highly technical automated instrumentation; responds to phone/verbal requests by the Pathologists according to standard operating procedures and...


  • Decatur, United States Huntsville Hospital Full time

    Overview Job Summary Provides technical support to the Pathologists by: performing high volume, repetitive procedures in anatomical pathology; receiving specimens and requisitions; maintaining and operating highly technical automated instrumentation; responds to phone/verbal requests by the Pathologists according to standard operating procedures and...


  • Decatur, United States Huntsville Hospital Health System Full time

    Overview: Job Summary: Performs all cashier duties such as being courteous, totaling sales, and providing correct change. Must follow all cashier policies and guidelines daily by maintaining the register keeping it locked at all times. Additional duties may apply such as stocking condiments, cleaning, serving and prepping occasionally. Follows established...


  • Decatur, United States Hospital Sisters Health System - Corporate Full time

    Summary Provides diagnostic ultrasound scans of patients to the radiologists utilizing ultrasound equipment in accordance with the physician's orders and policies and procedures. Surveys and assesses the anatomy and pathophysiology in the use of ultrasound in the adult and pediatric patient. Schedule Full Time, Day Shift 40 hours, 8 hour shifts $20,000...


  • Decatur, United States Hospital Sisters Health System - Corporate Full time

    Summary Provides diagnostic ultrasound scans of patients to the radiologists utilizing ultrasound equipment in accordance with the physician's orders and policies and procedures. Surveys and assesses the anatomy and pathophysiology in the use of ultrasound in the adult and pediatric patient. Schedule Full Time, Day Shift 40 hours, 8 hour shifts $20,000...