Customer Service Consultant

4 weeks ago

Bentonville, United States The Acquisition Group Full time

**Customer Service Consultant**

Delta **TRAINING and FAST ADVANCEMENT**

We are a sales and marketing firm, and we're currently expanding all across Canada. We are looking for driven and enthusiastic people to add to our growing teams Our company will provide **TRAINING and FAST ADVANCEMENT.**

**Primary Responsibilities:**

* Communicate effectively with customers

* Respond to customers' inquiries; research, resolve and follow up on customer issues

* Assess customer needs and provide appropriate recommendations and solutions

* Assist customers with placing orders and diligently follow up with Our company is looking to hire for our client TELUS Communications and we are currently hiring customer service consultants.

* Quickly, pleasantly, and professionally work with customers to answer questions, de-escalate problems, and determine an agreeable resolution to a customer's problem and follow through to ensure a level of service that presents an overwhelmingly positive customer service experience

**Minimum Requirements:**

* 18+ years old

* Possesses excellent communication, collaboration, customer service, and superior interpersonal skills

* Very strong attention to detail and ability to thrive in a fast-paced, agile, passionate start-up

* A positive, can-do attitude and sense of humor are both absolutely required

* Excellent documentation and communication skills (verbal & written)

* Effective problem-solving skills including decision making, time management & immediate prioritization of tasks as assigned

* Work successfully in a team environment as well as independently

* Ability to maintain regular and reliable attendance and work a flexible work schedule

**What We Offer:**

* Work with industry-leading clients like TELUS.

* Gain experience managing a team

* Receive in-depth and comprehensive training

* Build your resume and enhance your marketing expertise

* Work with great teams to motivate you throughout the duration of your program

* Receive a competitive compensation package which also includes performance bonuses

**To apply, send your resume to us with a short cover letter. Thank you to all applicants, however, only those chosen to participate in a preliminary interview will be contacted.**

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