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Patient Care Advocate

3 months ago


Egg Harbor City, United States Actalent Full time

Job Title: Patient Care AdvocateJob Description

As a Patient Care Advocate, you will work closely with members and providers to address care gaps and remove barriers to care, enhancing both member and provider experiences. This role involves outreach and face-to-face interactions at large IPA and/or group practices. You will collaborate with providers to improve HEDIS measures and provide crucial education about HEDIS measures and coding. Your role is pivotal in scheduling doctor appointments, connecting members with community resources, and maintaining confidentiality of all sensitive information.

Hard Skills

+ 3+ years of nursing experience (RN, LPN, HEDIS, etc.)

+ Valid NJ license

+ Experience with medical terminology

+ Ability to conduct telephonic outreach and health coaching

Soft Skills

+ Excellent communication skills

+ Strong organizational skills

+ Ability to educate and advocate for members

+ Capacity to work independently and collaboratively

Job Type

This is a Contract-to-Hire position with a duration of 30 Weekly.

Work Site

This is a hybrid position requiring some days on-site in New Jersey and some days remote.

Work Environment

This is a contract position starting on 8/13/24 with potential for hire, ending on 2/28/25. The role requires working 40 hours per week from 9 AM to 5 PM, Monday to Friday, with a flexible start time of 8:30 AM if needed. The position is embedded in provider offices to schedule member appointments or conducted from a home office for member calls.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

+ Hiring diverse talent

+ Maintaining an inclusive environment through persistent self-reflection

+ Building a culture of care, engagement, and recognition with clear outcomes

+ Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.