Supervisor, Premium Collection
3 weeks ago
Job Summary
The Premium Collection Supervisor is responsible for the overall success of premium collections and the success of the Premium Collections staff. This includes working with vendors and external service providers, mentoring the Premium Collection staff, providing customer service and ensuring staff members provide customer service to internal customers, agents and policy holders surrounding premium accounting issues.
Essential Functions
* This position is responsible for processing routine premium payments applied to new policies or renewals.
* Provides customer service and communicates with agents and policy holders by telephone, emails, and/or written correspondence to answer questions and resolve any outstanding billing issues.
* Research and reslove issues arising from improper processing of payment and written inquiries on billing problems.
* Works with external vendors to resolve service issues, process transaction, and obtain necessary information for fees and tax reporting.
* Provides training and technical guidance to team members and communicates procedural changes and new product information.
* Assists team members to come up with the best resolution to situations.
* Monitors team's clearing accounts, reviewing individual performance and providing regular feedback that includes writing and conducting annual performace reviews, disciplinary actions, determines appropriate disciplinary actions and interviews candidates and makes decisions regarding hiring and firing of team members as necessary.
* Researches and verifies compliance with IRS guidelines regulating life insurance, IRAs and Annuities (Domestic).
* Updates and maintains company SOX controls for premium collection team.
* Prepares and monitors annual budget for premium collections department.
-
Supervisor, Premium Collection
2 months ago
Austin, United States National Western Life Insurance Company Full timeJob Summary The Premium Collection Supervisor is responsible for the overall success of premium collections and the success of the Premium Collections staff. This includes working with vendors and external service providers, mentoring the Premium Collection staff, providing customer service and ensuring staff members provide customer service to internal...
-
Supervisor, Premium Collection
2 weeks ago
Austin, United States National Western Full timeCategory Clerical DescriptionJob Summary The Premium Collection Supervisor is responsible for the overall success of premium collections and the success of the Premium Collections staff. This includes working with vendors and external service providers, mentoring the Premium Collection staff, providing customer service and ensuring staff members provide...
-
Premium Clubs Supervisor
3 months ago
Austin, Texas, United States teamworkonline Full timeOverviewThe Premium Clubs Supervisor is responsible for overseeing the serving of guests in all Club areas. The Premium Clubs Supervisor must be personable and able to work in an ever- changing fast-paced environment. The Premium Clubs Supervisor will assist the Premium Club Manager with projects including training, inventory and special events.The Premium...
-
Premium Clubs Supervisor
4 weeks ago
Austin, Texas, United States teamworkonline Full timeOverviewThe Premium Clubs Supervisor is responsible for overseeing the serving of guests in all Club areas. The Premium Clubs Supervisor must be personable and able to work in an ever- changing fast-paced environment. The Premium Clubs Supervisor will assist the Premium Club Manager with projects including training, inventory and special events.The Premium...
-
Premium Clubs Supervisor | Part-Time | Moody Center
3 months ago
Austin, United States teamworkonline Full timeOverviewThe Premium Clubs Supervisor is responsible for overseeing the serving of guests in all Club areas. The Premium Clubs Supervisor must be personable and able to work in an ever- changing fast-paced environment. The Premium Clubs Supervisor will assist the Premium Club Manager with projects including training, inventory and special events.The Premium...
-
Austin, United States AEG Full timeIn order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Overview The Premium Clubs Supervisor is responsible for overseeing the serving of guests in all Club areas. The Premium Clubs Supervisor must be personable and able to work in an ever-...
-
Austin, United States teamworkonline Full timeOverviewThe Premium Clubs Supervisor is responsible for overseeing the serving of guests in all Club areas. The Premium Clubs Supervisor must be personable and able to work in an ever- changing fast-paced environment. The Premium Clubs Supervisor will assist the Premium Club Manager with projects including training, inventory and special events.The Premium...
-
Austin, United States Oak View Group Full timeOverview The Premium Clubs Supervisor is responsible for overseeing the serving of guests in all Club areas. The Premium Clubs Supervisor must be personable and able to work in an ever- changing fast-paced environment. The Premium Clubs Supervisor will assist the Premium Club Manager with projects including training, inventory and special events.The...
-
Collection Supervisor
2 weeks ago
Austin, United States Velocity Credit Union Full time**Collection Supervisor** - _This position is hybrid remote and will require work onsite at our north Austin, TX headquarters. _ We’re looking for dynamic, extraordinary people with a passion to provide outstanding service and financial solutions to our members. If you enjoy working in the service industry, offering problem-solving solutions while...
-
Collection Supervisor
2 months ago
Austin, United States Velocity Credit Union Full timeJob Details Job Location: Quarry Lake Headquarters - Austin, TX Position Type: Full Time Salary Range: Undisclosed Job Category: Banking Description Collection Supervisor * This position is hybrid remote and will require work onsite at our north Austin, TX headquarters. We're looking for dynamic, extraordinary people with a passion to provide...
-
Collection Supervisor
4 weeks ago
Austin, United States Velocity Credit Union Full timeJob Details Job Location: Quarry Lake Headquarters - Austin, TX Position Type: Full Time Salary Range: Undisclosed Job Category: Banking Description Collection Supervisor * This position is hybrid remote and will require work onsite at our north Austin, TX headquarters. We're looking for dynamic, extraordinary people with a passion to provide...
-
Collection Supervisor
1 week ago
Austin, United States Velocity Credit Union Full timeJob Details Job Location: Quarry Lake Headquarters - Austin, TX Position Type: Full Time Salary Range: Undisclosed Job Category: Banking Description Collection Supervisor * This position is hybrid remote and will require work onsite at our north Austin, TX headquarters. We're looking for dynamic, extraordinary people with a passion to provide outstanding...
-
Collection Supervisor
2 months ago
Austin, United States Velocity Credit Union Full timeJob DetailsJob Location Quarry Lake Headquarters - Austin, TX Position Type Full Time Job Category Banking DescriptionCollection Supervisor *This position is hybrid remote and will require work onsite at our north Austin, TX headquarters. We're looking for dynamic, extraordinary people with a passion to provide outstanding service and financial solutions to...
-
Collection Supervisor
2 weeks ago
Austin, Texas, United States Velocity Credit Union Full timeJob DetailsJob Location Quarry Lake Headquarters - Austin, TX Position Type Full Time Job Category Banking DescriptionCollection Supervisor *This position is hybrid remote and will require work onsite at our north Austin, TX headquarters. We're looking for dynamic, extraordinary people with a passion to provide outstanding service and financial solutions to...
-
Collection Supervisor
4 weeks ago
Austin, United States Velocity Credit Union Full timeJob DetailsJob Location Quarry Lake Headquarters - Austin, TX Position Type Full Time Job Category Banking DescriptionCollection Supervisor *This position is hybrid remote and will require work onsite at our north Austin, TX headquarters. We're looking for dynamic, extraordinary people with a passion to provide outstanding service and financial solutions to...
-
Collections Specialist
3 weeks ago
Austin, United States Central Business Office, Ambulatory Surgery Division Full time**Introduction**: Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Collections Specialist with Central Business Office, Ambulatory Surgery Division you can be a part of an organization that is devoted to giving back! **Benefits**: Central Business Office, Ambulatory Surgery Division, offers a total...
-
Collections Specialist
1 month ago
Austin, Texas, United States HCA Healthcare Full timeDescription IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Collections Specialist with Central Business Office, Ambulatory Surgery Division you can be a part of an organization that is devoted to giving backBenefitsCentral Business Office, Ambulatory Surgery Division, offers a total...
-
Collections Specialist
4 weeks ago
Austin, Texas, United States HCA Healthcare Full timeDescription IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Collections Specialist with Central Business Office, Ambulatory Surgery Division you can be a part of an organization that is devoted to giving backBenefitsCentral Business Office, Ambulatory Surgery Division, offers a total...
-
Austin, United States Oakview Group Full timeOak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...
-
Austin, United States Oakview Group Full timeOak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...
