Senior Technical Writer

2 weeks ago


Austin, United States Genius Road, LLC Full time
Sr. Technical Writer
Location - Austin, Texas (Hybrid/Telework)
Contract position (9-12 months)

*ONLY LOCAL CANDIDATES TO THE AUSTIN AREA WILL BE CONSIDERED

We are seeking a Sr. Technical Writer for our direct State client in Austin, Texas to develop comprehensive technical product documentation for end-users of the client database. The ideal candidate will have a strong background in technical writing and experience in producing detailed programs and end-user documentation with appropriate visualizations, including tutorials, user guides, troubleshooting manuals, and reference manuals.

Experience Required:
  • 7+ years of experience in information technology and/or database systems
  • Knowledge of the limitations and capabilities of computer systems and their integration with end-user business processes
  • Experience with web page UI design
  • Experience developing end-user documents for complex relational database applications
  • Experience preparing technical documents for diverse audiences, both technical and non-technical
  • Ability to analyze and interpreting data
  • Excellent communication skills, both written and oral, with people of all technical levels
  • Ability to explain abstract concepts and terms
  • Knowledge of database concepts such as referential integrity and data normalization
  • Experience with Oracle databases and familiarity with Oracle objects (tables, constraints, triggers, etc.)
Responsibilities:
  • Work closely with client staff to develop, outline, format, and produce detailed program and end-user documentation for client database users
  • Develop documentation that meets client-side specifications and standards, including producing video tutorials as requested
  • Gather and document staff feedback on draft documents and incorporate user-requested changes as directed by the supervisor
  • Communicate effectively and collaborate with individuals of all technical levels in a team environment
  • Ensure documentation is accurate, clear, and accessible to users of varying technical expertise


Genius Road, LLC is proud to be a Certified Women's Business Enterprise, an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications, merit, and business need.

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