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Systems Analyst

2 months ago

Houston, United States American International Group Full time
Who we are
American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.
We're also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Get to know the business
General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

About the role
Our technology teams collaborate with their worldwide colleagues and partners every day to take on the challenges of providing IT support to one of the world's leading financial services firm. We're people who believe that with the right values and hard work, anything is possible. We know that if we're at our best, that enables our customers to be their best and realize their dreams and hoped for successes. The Information Technology group provides enterprise-wide IT solutions for all of AIG's specialized disciplines. Technology provides strategic and procedural support in all of AIG's specialized disciplines, such as policy issuance, premium collection, claims handling, and administration. It enables AIG to deliver business strategies through efficient world-class IT and operations services, while ensuring the necessary IT risk management and security measures are in place.
AIG in Jeffersonville, IN is currently seeking a Systems Analyst to join our team.

What you need to know:
As an influencer at AIG, people come to you as a "go-to" source for help and support because of your deep knowledge and expertise. As a more experienced team member, you are capable of driving continual improvement and impacting the way that things get done. Because of your influence, whether direct or indirect, we are able to deliver powerful outcomes for our clients.
• Develop, structure and track project plans across multiple work streams
• Coordinate meetings and activities with various process owners and support groups
• Ensure that risks and issues are identified, tracked, reported and resolved in a timely manner
• Develop Business Requirements
• Defining requirements/solution alternatives
• Documenting requirements
• Process Flow Charting
• Data Mapping
• Able to execute process and documentation related to quality assurance and testing
• Develop and document business requirements for system and/or process changes. Articulate complex projects and status updates in writing to both Business and Technical personnel.
• Able to translate the user/client requirements to development team
• Able to support the necessary tools and applications required by the process owner
• Work with business owners and SMEs to understand the business needs, identify and analyze the source of business/system problems, and recommend viable solutions.
• Collaborate with other teams (developers, testers, business analysts, project managers, and architects) to analyze, plan, design, develop, test, and deliver solutions based on business requirements.
• Provide status updates and reports on team assignments and projects
• Support and manage internal responsibilities for the team related to IT Budget, Compliance and Project time tracking

What we're looking for:
• Preferred 3+ years of experience in IT Analytical functions
• Bachelor's degree preferred
• Possess strong analytical skills
• Possess strong client management skills
• Possess very strong communication skills
• Possess the ability to handle multiple projects and assignments
• Strong Knowledge in MS Office automation and proficient in MS Office development.
• Experience with SSRS
• Strong business and client engagement skills
• Excellent in communication, interpersonal and presentation skills
• Excellent in analyzing process and creating process documents
• Experience developing instructional and procedural documentation and presentations
• Must be adept of handling multiple projects, with ability to prioritize, meet deadlines and manage changing priorities - preferably in AGILE methodology.
• Proven ability to be flexible and committed to work hard, both independently and in a team environment in a high pressure on call environment for both internal and external stakeholders

Veterans are encouraged to apply.

#LI-NK1

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [redacted].

Functional Area:

IT - Information Technology

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

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