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Retail Associate

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Boston, United States Mrs Wordsmith Full time

Retail Associate Location: Boston | Part-Time Are you ready to join the world's most fun learning company? Mrs Wordsmith is seeking a Retail Associate to join our team at our pop-up shop in the Boston Seaport. At Mrs Wordsmith, we combine proven learning science with Hollywood-quality animation to create outrageously fun educational games, books, and apps. We're on a mission to empower kids aged 4-13 to express themselves, ace exams, write confidently, and develop a lifelong love for reading - all through the power of play. As a Retail Associate, you'll be a vital part of our mission to become every child's most loved English teacher. In this role, you'll work with a dynamic retail team, champion our brand, and introduce customers to Mrs Wordsmith’s literacy revolution. You'll be instrumental in spreading the joy of words and igniting a passion for reading and writing among children aged 4-13. If you're enthusiastic about education, have a knack for sales, and eager to make a real difference in children's lives through the power of literacy, we want to hear from you. Join us in our quest to make word learning hilariously fun and help kids express themselves confidently through the magic of language. The Role As a Retail Associate you will assist customers by offering tailored recommendations, answering questions, and sharing our science-backed approach to learning. The ideal candidate for this position has experience working in retail and knowledge of the education space. What You’ll Do: Greet and engage customers as they explore our store. Answer questions related to the merchandise and provide recommendations based on age, grade level, and learning goals. Guide customers to various products and oversee the Gaming Studio area within the store, encouraging children and adults to explore our games. Process payments and use the company’s POS system to handle customer purchases. Capture photo and video within the store to share on companies’ social channels. Represent Mrs Wordsmith’s values and communicate our approach to supporting learning through the Science of Reading and game-based learning. About You: 2+ years of experience in customer service. Experience in education is preferred. Ability to work well on a team. Excellent verbal and written communication skills. Basic tech literacy; can operate and troubleshoot basic app usage on iPads. High School diploma or equivalent required. Ability to work evenings, weekends, and holidays. Hours: We are seeking Retail Associates for two shift schedules: Part-time, 20-24 hours per week. Afternoon, evening, and weekend hours. Per diem. Evening and weekend hours. Our Culture Mrs Wordsmith takes culture seriously. We believe in fun - it is core to everything we do. We believe it leads to the best educational outcomes for our favourite customers - kids We value effective teamwork, collaboration, and autonomy - fundamentally we know the best people to make the decisions are those closest to the problem and we encourage this across the company. We value creativity, endless curiosity and encourage our teams to respectfully challenge the work and each other for a better output. Above all we value diversity - in whatever form that may manifest - our creative output is stronger for it. #J-18808-Ljbffr