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Shula's Steakhouse FOH Restaurant Manager

2 months ago

Gainesville, United States Hilton University of Florida Conference Center Full time

About Us:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company

Location Description:
Embark on a career at the Hilton University of Florida Conference Center, a distinctive property managed by Pyramid Global, where hospitality meets academic excellence. With 248 well-appointed guest rooms, 10 versatile meeting spaces, and 30,811 sq ft of meeting space, our hotel provides a unique workplace nestled within the vibrant atmosphere of the University of Florida. Join our team and experience a work environment that reflects the energetic spirit of the university community. At Pyramid Global, we offer comprehensive benefits, including a 401k with a company match, and recognition programs tailored to acknowledge your dedication. If you're seeking a career that blends hospitality with the dynamic atmosphere of a prestigious institution, consider joining us at the Hilton University of Florida Conference Center. Your journey towards a fulfilling career in this unique setting begins here.

Overview:

As a Shula's Restaurant Manager at the Hilton University of Florida Conference Center, you'll have the opportunity to create unforgettable experiences for our guests while leading a passionate team. You'll be responsible for overseeing all aspects of the restaurant's operations, from managing staff and ensuring guest satisfaction to maintaining financial performance.

Responsibilities:

    • Oversee Daily Operations: Manage the day-to-day operations of the restaurant, room service, and bar, ensuring smooth and efficient service.
    • Human Resources Management: Recruit, hire, train, and develop your team to ensure their success. Conduct performance reviews, provide coaching and mentorship, and address any issues promptly.
    • Compliance and Standards: Ensure compliance with company policies, procedures, and regulations, including safety standards, health codes, and franchise guidelines.
    • Financial Management: Forecast, monitor, and control budgets to maximize revenue and minimize expenses. Analyze financial data to identify areas for improvement and make informed decisions.
    • Guest Satisfaction: Respond to customer feedback and proactively address any concerns. Identify opportunities to enhance the guest experience and implement strategies to improve customer satisfaction.
    • Marketing and Promotions: Develop and implement marketing and promotional initiatives to attract new guests and drive sales. Collaborate with the hotel's leadership team to create effective campaigns.
    • Quality Assurance: Maintain a high standard of cleanliness and sanitation in all areas of the restaurant. Ensure that food and beverage quality meets the highest standards.
Qualifications:
  • Minimum 3 years of progressive, upscale restaurant management experience.
  • Strong financial acumen and business acumen.
  • Excellent communication and interpersonal skills.
  • Ability to lead and motivate a team.
  • Passion for providing exceptional customer service.
  • Strong organizational and time management skills.
  • Ability to work under pressure and meet deadlines.
  • Proficiency in Microsoft Office Suite.