IT Engineer

4 weeks ago

Richmond, United States Metis Technology Solutions, Inc. Full time

Information Technology Engineer to Support NASA’s Direct to Earth (DTE) Systems (MD-DE-VA Tri-State area) Position Summary Join the NASA Wallops Flight Facility team with your IT skills to perform system administration and perform support of developmental systems providing limited coding support for modification of file servers and NASA Near Earth Scheduling System (NENSS). This position supports NASA’s Direct to Earth (DTE) (formerly Near-Earth Network [NEN]) that connects scientists and mission controllers to critical spacecraft data. More than 20 tracking sites around the globe provide the communications link that allows more than 40 missions to transfer their data to Earth. Apply your knowledge of software sustaining engineering and related configuration management and system administration functions to support the scheduling systems and the telemetry data delivery systems.The position is on site at Wallops Island, VA, with infrequent visits to the Goddard Space Flight Center in Greenbelt, MD, and occasional travel to the White Sands Complex in Las Cruces, NM. as needed. Overview Of Responsibilities

Perform sustainment engineering on the scheduling core system and associated subsystems (workstations, SFTP servers, and front-end servers). Perform system administrator functions on telemetry data delivery systems including upgrades, testing, and troubleshooting. Implement and support IT Security compliant policies and corresponding applications on multiple systems located at various DTE tracking and support stations worldwide. Configure and troubleshoot virtual environments on Windows Servers Develop, update, and maintain software applications to handle specific jobs such as scheduling equipment use, storing or retrieving data, controlling other equipment, or providing status of equipment to end users. Consult with operational, engineering, and technical users of applications to clarify program intent, identify, define, and work to resolve problems, and suggest changes. Define and update formal requirements for new and existing applications based on feedback from users and high-level mission/customer requirements. Define and adhere to a schedule for development efforts. Collaborate with equipment manufacturers and other programmers to develop interfaces between applications. Use documentation that describe input, output, and logical operations for external systems, and convert them into a series of instructions within an application that will interface with the corresponding equipment. Design and develop new applications or modify existing applications to adapt to or meet customer requirements. Design and development of user interfaces that meet end user and operator needs to ensure efficient operations and presentation of information. Develop and execute test plans to ensure software meets requirements, including trial runs of software applications to produce results that meet customer expectations. Optimize algorithms and computer code to ensure they operate efficiently and are flexible to accommodate new mission and programs. Correct any software errors with development and design changes and retest as needed. Generate documentation for new and existing software, including developer’s guides, and any commenting within application source code necessary for other programmers to understand the implementation. Perform configuration management for hardware and software to receive approval for deployment or updating to meet requirements. Deploy new and revised applications to operational systems, including performing testing, ensuring not to impact operational schedules. Ensure that all operational systems are running licensed, release versions of applications that comply with all federal regulations. Ensure that all proper security measured are being followed on operational systems, and work with system administrators to ensure software applications do not violate security policies. Write or contribute to instructions or manuals to guide end users. Perform troubleshooting activities of hardware and software using system and application logs and debug files to determine the cause of and solution to failures as reported by operations. Compile and write documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program. Ensure adherence to configuration management standards for system upgrades maintained under ANSI/ISO and CMMI Level 3 industry standards. Minimum Qualifications

Education: A bachelor’s level (4-year) degree from an accredited college/university in one of the following:Computing - Computer Science - Computer Engineering Required Skills And Knowledge

Ten (10) years (Seven [7] Years with master’s degree) system and software sustainment experience Experience In Several Of The Follow Are Required

Linux System Administrator Windows Workstation and Server System Administrator SFTP Client/Server Interfaces SSH Tectia Server HTTP/HTTPS/JavaScript Network Communications Real and Virtual Server Configurations BATCH, PERL, & Python Scripting Languages Proficiency in IT Security Compliance Configurations C/C++ Programming Languages SQL/Shell Scripts SQL Server 2016 Familiarity with GAWK, RepliWeb, Samba, and eM Client RAID Storage and Management Oracle Client and Database Interfaces STK Application Interfaces IT Security Common Applications and Practices Configuring, maintaining, and troubleshooting firewalls Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Teams, Outlook, etc.) Experience with industry standard tools such as: GIT, Wiki, JIRA, Doors. (Or other repository/workflow/documentation systems.) Experience with networking and cybersecurity. (Linux and/or Microsoft Windows environments.) Additional experience or knowledge of Email configurations (SMTP and POP), Windows Server Active Directory and DNS domain controllers and Failover Clusters a plus. Experience with engineering documentation processes and standards, change control and regression testing. Experience working in the aerospace/spaceflight area and/or the NASA/US Government environment. LOCATION SPECIFIC REQUIRMENTS: (MD-DE-VA Tri-State area) Must be able to travel to Wallops Flight Facility (preferably once a week)

SECURITY CLEARANCE: Must have ability to obtain and keep a (minimum) Public Trust clearance.EEOE Including Vets and Disability #J-18808-Ljbffr

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