ServiceNow Business Analyst
3 days ago
Job Title: ServiceNow Business Analyst & Quality Assurance Consultant Location: Remote Job Type: Contract to Hire Job Summary: We are seeking an experienced ServiceNow Business Analyst and Quality Assurance Consultant with 5+ years of experience to join our dynamic team. The ideal candidate will play a crucial role in bridging the gap between business needs and technical solutions, while ensuring the quality and reliability of ServiceNow implementations. Key Responsibilities Business Analysis: Gather and analyze business requirements from stakeholders Translate business needs into functional specifications for ServiceNow implementations Create and maintain detailed documentation, including process flows, use cases, and user stories Facilitate workshops and meetings to elicit requirements and resolve conflicts Collaborate with developers, architects, and project managers to ensure successful delivery of ServiceNow solutions Quality Assurance: Develop and execute comprehensive test plans, test cases, and test scripts Perform thorough functional, regression, and user acceptance testing Identify, document, and track defects using appropriate tools Validate that implementations meet business requirements and adhere to best practices Provide detailed test reports and recommendations for improvements ServiceNow Expertise: Leverage in-depth knowledge of ServiceNow modules, including ITSM, ITOM, ITBM, and CSM Stay updated on ServiceNow releases and new features Provide guidance on ServiceNow best practices and recommend process improvements Assist in configuration and customization of ServiceNow instances Qualifications: Required: Bachelor's degree in Computer Science, Information Systems, or related field 5+ years of experience as a Business Analyst and Quality Assurance professional in ServiceNow implementations ServiceNow Certified System Administrator certification Strong analytical and problem-solving skills Excellent communication and interpersonal skills Proficiency in creating detailed documentation and reports Preferred: ServiceNow Certified Implementation Specialist certifications in relevant modules Experience with Agile methodologies Knowledge of ITIL frameworks Familiarity with scripting languages (e.g., JavaScript) Experience in change management and training end-users Skills Requirements gathering and analysis Process modeling and optimization Test planning and execution Defect management ServiceNow platform configuration Stakeholder management Technical writing Presentation skills Tools: ServiceNow JIRA or similar project management tools Test management tools (e.g., TestRail, QTest) Microsoft Office Suite Diagramming tools (e.g., Visio, Lucidchart) We offer a competitive salary, excellent benefits, and opportunities for professional growth in a collaborative work environment. If you are passionate about delivering high-quality ServiceNow solutions and have a keen eye for detail, we want to hear from you #J-18808-Ljbffr
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Senior ServiceNow Business Analyst
4 weeks ago
Dallas, United States Bravium Consulting Inc Full timeSenior ServiceNow Business Analyst Bravium Consulting is a dynamic and rapidly growing firm specializing in technology and management consulting for both public and private sector clients. Our team of skilled, certified professionals is dedicated to delivering innovative, effective, and fast-executing solutions. As a three-time ServiceNow Partner of the...
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Senior ServiceNow Business Analyst
4 weeks ago
Dallas, United States Bravium Consulting Inc Full timeSenior ServiceNow Business Analyst Bravium Consulting is a dynamic and rapidly growing firm specializing in technology and management consulting for both public and private sector clients. Our team of skilled, certified professionals is dedicated to delivering innovative, effective, and fast-executing solutions. As a three-time ServiceNow Partner of the...
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Dallas, United States Dallas Staffing Full timeServiceNow Business Process Consultant / Business Analyst NTT DATA is seeking a highly motivated and experienced ServiceNow Business Process Consultant who also brings strong Business Analyst capabilities. This dual-role position is ideal for someone who excels in both strategic process consulting and detailed business analysis, and who can lead client...
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Dallas, United States Dallas Staffing Full timeServiceNow Business Process Consultant / Business Analyst NTT DATA is seeking a highly motivated and experienced ServiceNow Business Process Consultant who also brings strong Business Analyst capabilities. This dual-role position is ideal for someone who excels in both strategic process consulting and detailed business analysis, and who can lead client...
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Service Management Consultant
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Service Management Consultant
6 days ago
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Dallas, Texas, United States NTT DATA North America Full time $80,000 - $120,000 per yearCompany Overview:Req ID: 343781NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a ServiceNow - Process Consultant / Business Analyst / Intermediate to join our team in Remote, Texas...
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Business Development Analyst
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Management Consultant for ServiceNow Finance
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Business Analyst
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Dallas, United States LP Analyst Full timeLP Analyst is a leading independent private asset cloud-based analytics and consulting solutions firm that works closely with many of the industrys most prominent institutional investors (LPs) and fund managers (GPs) to get better, more actionable decision?making intelligence into the hands of todays demanding investors. Our firm truly sits at the...
