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Customer Service Representative

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Millbrook, United States AirNow Home Services Full time

Are you ready to Be Part of Something BIGGER AirNow is looking for a dynamic Customer Service Representative to join a thriving business that believes in work life balance and cares about YOU Essential Functions: Answer incoming customer requests and inquiries in a professional & friendly manner Act as a liaison between AirNow’s customers, technicians, salespersons & management Schedule service and routine maintenance appointments Maintain & update customer records based on interactions Process invoice payments Provide information about products and services Troubleshoot and resolve customer issues and concerns Develop & maintain a knowledge base of the evolving products & services that benefit our customers Participate in in-house training on products & services needed by our customers & office software required to fulfill this position Qualifications: Minimum of 1-year administrative or customer service experience in an office setting is required Ability to easily cultivate strong rapport with customers and co-workers Find it rewarding to organize, prioritize and manage time effectively to see a task through to completion Work well independently & with integrity in a structured yet relaxed environment Enjoy patiently, empathetically helping others Excellent written and verbal communication skills Benefits: Reliable, Year-Round Work Weekly Paychecks Paid Time Off and Holidays Medical, Dental and Vision Benefits Company Matched 401k Be part of something new and exciting. Join an integrity driven, family-oriented team Apply Now Southern Home Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization. #J-18808-Ljbffr